New Business Manager - MSP IT / Cybersecurity
NexTech
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Detroit Metropolitan Area
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Mid-Senior level
Posted April 4, 2026
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Responsibilities
Commitments
Responsibilities
- This person will work closely with Sales Leadership and Marketing to continuously refine messaging, targeting, and outreach approaches.
- Identify, research, and engage prospective clients through email, phone, LinkedIn, and other outbound channels.
- Respond promptly to inbound inquiries, assess prospect needs, and determine fit for our solutions.
- Execute high-volume, high-quality outreach while maintaining a professional and consultative approach.
- Develop and test new prospecting sequences and messaging in collaboration with Sales and Marketing.
- Pipeline Development
- Qualify prospects based on defined criteria and schedule discovery meetings for Account Executives.
- Consistently meet or exceed daily activity goals and Company weekly meeting-set targets.
- Follow up with leads at appropriate intervals to nurture relationships and move them through the funnel.
- Collaborate with Account Executives to ensure smooth handoffs and provide relevant context on each opportunity.
- CRM & Reporting
- Maintain accurate, up-to-date records of all prospect interactions and pipeline activity in the CRM.
- Track and report on key activity metrics, including calls, emails, connects, and meetings set.
- Use data to identify patterns, improve outreach effectiveness, and inform targeting strategy.
- Professional Development
- Participate in regular coaching sessions, call reviews, and sales training programs.
- Develop foundational knowledge of cybersecurity and compliance solutions to hold informed conversations with prospects.
- Bring ideas and feedback to Sales Leadership to continuously improve team performance.
- Defining Success A successful NBM will:
- Consistently meet or exceed daily activity behaviors and meeting-set goals.
- Generate high-quality, well-qualified sales opportunities for the Account Executive team.
- Maintain accurate and current CRM records with every prospect interaction documented.
- Demonstrate a consultative, professional tone with every prospect.
- Collaborate effectively with Sales and Marketing to refine outreach strategy and messaging.
- Show continuous improvement through active engagement in coaching and training.
Commitments
Qualify prospects based on defined criteria and schedule discovery meetings for Account Executives.
Able to manage time and competing priorities effectively in a fast-paced, remote environment.
Not Met Priorities
What still needs stronger evidence
Requirements
- Develop foundational knowledge of cybersecurity and compliance solutions to hold informed conversations with prospects.
- Maintain accurate and current CRM records with every prospect interaction documented.
- 5 + years in sales, technology, cybersecurity, or compliance — curiosity and drive matter most.
- Strong verbal and written communication skills; ability to craft clear, professional outreach.
- Coachable, goal-oriented, and self-motivated with a demonstrated ability to operate independently.
- Able to manage time and competing priorities effectively in a fast-paced, remote environment.
- Comfortable with ambiguity and willing to take initiative without waiting to be told what to do.
Preferred Skills
- These attributes will always be given preference over field of study or prior technical experience.
- 5 + years in sales, technology, cybersecurity, or compliance — curiosity and drive matter most.
- Familiarity with CRM tools (HubSpot, Salesforce, or similar) preferred.
- Prior outbound calling, inside sales, or appointment-setting experience is a plus.
- Bachelor's degree preferred but not required — Company values performance and character over credentials.
Education
- (Required) – Bachelor's degree preferred but not required — Company values performance and character over credentials.
New Business Manager Full-Time About the Company Company is a certified managed IT and cybersecurity services provider (MSP/MSSP) that delivers a comprehensive suite of compliance, security, and support services to businesses of all sizes across a broad range of industries. Our team is passionate about making organizations more secure, and the Company is growing fast. This is an opportunity to join a dynamic, collaborative team at the ground floor of our sales growth initiative. If you are motivated, coachable, and excited by the intersection of technology and business development, we want to hear from you. Position Overview The New Business Manager (NBM) is a full-time role focused on generating qualified new business opportunities. This position is a critical entry point into the sales organization, serving as the first point of contact for prospective clients and feeding a strong, healthy pipeline to Account Executives. The NBM will execute both outbound and inbound prospecting strategies, qualify new leads, and schedule meetings with decision-makers for the Account Executive team. This person will work closely with Sales Leadership and Marketing to continuously refine messaging, targeting, and outreach approaches. Key Responsibilities Outbound & Inbound Prospecting
Identify, research, and engage prospective clients through email, phone, LinkedIn, and other outbound channels.
Respond promptly to inbound inquiries, assess prospect needs, and determine fit for our solutions.
Execute high-volume, high-quality outreach while maintaining a professional and consultative approach.
Develop and test new prospecting sequences and messaging in collaboration with Sales and Marketing. Pipeline Development
Qualify prospects based on defined criteria and schedule discovery meetings for Account Executives.
Consistently meet or exceed daily activity goals and Company weekly meeting-set targets.
Follow up with leads at appropriate intervals to nurture relationships and move them through the funnel.
Collaborate with Account Executives to ensure smooth handoffs and provide relevant context on each opportunity. CRM & Reporting
Maintain accurate, up-to-date records of all prospect interactions and pipeline activity in the CRM.
Track and report on key activity metrics, including calls, emails, connects, and meetings set.
Use data to identify patterns, improve outreach effectiveness, and inform targeting strategy. Professional Development
Participate in regular coaching sessions, call reviews, and sales training programs.
Develop foundational knowledge of cybersecurity and compliance solutions to hold informed conversations with prospects.
Bring ideas and feedback to Sales Leadership to continuously improve team performance. Defining Success A successful NBM will:
Consistently meet or exceed daily activity behaviors and meeting-set goals.
Generate high-quality, well-qualified sales opportunities for the Account Executive team.
Maintain accurate and current CRM records with every prospect interaction documented.
Demonstrate a consultative, professional tone with every prospect.
Collaborate effectively with Sales and Marketing to refine outreach strategy and messaging.
Show continuous improvement through active engagement in coaching and training. Desired Qualifications The most critical attributes for success on our team are a genuine interest in what the Company does, a willingness to learn, an exceptional work ethic, a commitment to quality, strong communication skills, personal accountability, and integrity in all relationships. These attributes will always be given preference over field of study or prior technical experience.
5 + years in sales, technology, cybersecurity, or compliance — curiosity and drive matter most.
Strong verbal and written communication skills; ability to craft clear, professional outreach.
Coachable, goal-oriented, and self-motivated with a demonstrated ability to operate independently.
Able to manage time and competing priorities effectively in a fast-paced, remote environment.
Comfortable with ambiguity and willing to take initiative without waiting to be told what to do.
Familiarity with CRM tools (HubSpot, Salesforce, or similar) preferred.
Prior outbound calling, inside sales, or appointment-setting experience is a plus.
Bachelor's degree preferred but not required — Company values performance and character over credentials. Compensation & Benefits
Competitive base salary with performance-based bonus/commission structure.
Comprehensive health, dental, and vision insurance.
Paid time off and paid holidays.
Life Insurance
Employee Assistance Plan (EAP).
Opportunities for professional development and career advancement into Account Executive or other sales roles.
Collaborative, energetic team culture.
Identify, research, and engage prospective clients through email, phone, LinkedIn, and other outbound channels.
Respond promptly to inbound inquiries, assess prospect needs, and determine fit for our solutions.
Execute high-volume, high-quality outreach while maintaining a professional and consultative approach.
Develop and test new prospecting sequences and messaging in collaboration with Sales and Marketing. Pipeline Development
Qualify prospects based on defined criteria and schedule discovery meetings for Account Executives.
Consistently meet or exceed daily activity goals and Company weekly meeting-set targets.
Follow up with leads at appropriate intervals to nurture relationships and move them through the funnel.
Collaborate with Account Executives to ensure smooth handoffs and provide relevant context on each opportunity. CRM & Reporting
Maintain accurate, up-to-date records of all prospect interactions and pipeline activity in the CRM.
Track and report on key activity metrics, including calls, emails, connects, and meetings set.
Use data to identify patterns, improve outreach effectiveness, and inform targeting strategy. Professional Development
Participate in regular coaching sessions, call reviews, and sales training programs.
Develop foundational knowledge of cybersecurity and compliance solutions to hold informed conversations with prospects.
Bring ideas and feedback to Sales Leadership to continuously improve team performance. Defining Success A successful NBM will:
Consistently meet or exceed daily activity behaviors and meeting-set goals.
Generate high-quality, well-qualified sales opportunities for the Account Executive team.
Maintain accurate and current CRM records with every prospect interaction documented.
Demonstrate a consultative, professional tone with every prospect.
Collaborate effectively with Sales and Marketing to refine outreach strategy and messaging.
Show continuous improvement through active engagement in coaching and training. Desired Qualifications The most critical attributes for success on our team are a genuine interest in what the Company does, a willingness to learn, an exceptional work ethic, a commitment to quality, strong communication skills, personal accountability, and integrity in all relationships. These attributes will always be given preference over field of study or prior technical experience.
5 + years in sales, technology, cybersecurity, or compliance — curiosity and drive matter most.
Strong verbal and written communication skills; ability to craft clear, professional outreach.
Coachable, goal-oriented, and self-motivated with a demonstrated ability to operate independently.
Able to manage time and competing priorities effectively in a fast-paced, remote environment.
Comfortable with ambiguity and willing to take initiative without waiting to be told what to do.
Familiarity with CRM tools (HubSpot, Salesforce, or similar) preferred.
Prior outbound calling, inside sales, or appointment-setting experience is a plus.
Bachelor's degree preferred but not required — Company values performance and character over credentials. Compensation & Benefits
Competitive base salary with performance-based bonus/commission structure.
Comprehensive health, dental, and vision insurance.
Paid time off and paid holidays.
Life Insurance
Employee Assistance Plan (EAP).
Opportunities for professional development and career advancement into Account Executive or other sales roles.
Collaborative, energetic team culture.