Sr. Apprentice PM, Apprentice Program Team, Apprentice Program Team
Amazon
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Arlington, VA
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Mid-Senior level
Posted April 4, 2026
Job link
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Responsibilities
Commitments
Responsibilities
- Respond to line manager and apprentice inquiries to remove program blockers
- Partner with HR on performance management and employee relations issues
- Support conversion processes from apprentice to full-time employee status
- Collaborate with Recruiting on pipeline development and offboarding processes
- Review and update job descriptions to reflect current eligibility criteria and program requirements
- Document quantifiable business outcomes (productivity gains, project contributions, skill development) for active apprentices
- External Partner Management
- Establish and manage relationships with community colleges, technical schools, and training providers
- Oversee Request for Proposal (RFP) processes for selecting new training partners as programs expand
- Negotiate and execute training provider contracts and service agreements
- Coordinate with providers on curriculum alignment with Amazon's business needs
- Manage provider performance metrics and quarterly business reviews
- Build relationships with state workforce development boards
- Engage with Dept Of Labor Office of Apprenticeship representatives
- Partner with industry associations and apprenticeship intermediaries
- Represent Amazon at apprenticeship conferences and forums
- Compliance
- Ensure compliance with US Department of Labor (DOL) Registered Apprenticeship Program requirements and state-specific regulations
- Review and approve Terms of Employment for each state jurisdiction where apprentices are hired in partnership with legal
- Partner with New Joiner Support (NJS) to ensure correct employment contracts align with apprenticeship requirements
- Maintain apprenticeship standards, work processes, and related instruction requirements
- Manage On-the-Job Project work and Related Technical Instruction (RTI) compliance tracking
- Ensure proper documentation for federal and state tax credits and funding opportunities
- Apprentice Experience & Engagement
- Design and execute high-visibility apprentice experience events with dedicated budget authority:
- Monitor apprentice engagement and satisfaction through regular surveys and feedback loops
- Report on apprentice progress, completion rates, and program outcomes
Commitments
Support conversion processes from apprentice to full-time employee status
Not Met Priorities
What still needs stronger evidence
Requirements
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Skills
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Education
- (Not required) – Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Description
A successful candidate for this role has experience scaling complex initiatives across geographies from pilot to enterprise-wide implementation and is someone who Delivers Results by driving measurable outcomes. This individual navigates complex cross-functional working relationships with line managers, HR, legal, external training providers, state workforce boards, and the Department of Labor with confidence and credibility. They Invent and Simplify by driving process standardization, implementing digital workflows to cut administrative burden and building scalable operating models that enable sustainable program growth.
Key job responsibilities
Internal Stakeholder Management
Respond to line manager and apprentice inquiries to remove program blockers
Partner with HR on performance management and employee relations issues
Support conversion processes from apprentice to full-time employee status
Collaborate with Recruiting on pipeline development and offboarding processes
Review and update job descriptions to reflect current eligibility criteria and program requirements
Document quantifiable business outcomes (productivity gains, project contributions, skill development) for active apprentices
External Partner Management
Establish and manage relationships with community colleges, technical schools, and training providers
Oversee Request for Proposal (RFP) processes for selecting new training partners as programs expand
Negotiate and execute training provider contracts and service agreements
Coordinate with providers on curriculum alignment with Amazon's business needs
Manage provider performance metrics and quarterly business reviews
Build relationships with state workforce development boards
Engage with Dept Of Labor Office of Apprenticeship representatives
Partner with industry associations and apprenticeship intermediaries
Represent Amazon at apprenticeship conferences and forums
Compliance
Ensure compliance with US Department of Labor (DOL) Registered Apprenticeship Program requirements and state-specific regulations
Review and approve Terms of Employment for each state jurisdiction where apprentices are hired in partnership with legal
Partner with New Joiner Support (NJS) to ensure correct employment contracts align with apprenticeship requirements
Maintain apprenticeship standards, work processes, and related instruction requirements
Manage On-the-Job Project work and Related Technical Instruction (RTI) compliance tracking
Ensure proper documentation for federal and state tax credits and funding opportunities
Apprentice Experience & Engagement
Design and execute high-visibility apprentice experience events with dedicated budget authority:
Monitor apprentice engagement and satisfaction through regular surveys and feedback loops
Report on apprentice progress, completion rates, and program outcomes
About The Team
Within Amazon University Talent Acquisition (AUTA), the centralized Apprentice Program Team (APT) manages registered apprenticeship programs end-to-end globally. APT is seeking a Sr. Program Manager to serve as the single-threaded owner of all US programs, leading day-to-day operations, driving program expansion into new business units, and delivering operational excellence.
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
Company - Amazon.com Services LLC
Job ID: A3201610
A successful candidate for this role has experience scaling complex initiatives across geographies from pilot to enterprise-wide implementation and is someone who Delivers Results by driving measurable outcomes. This individual navigates complex cross-functional working relationships with line managers, HR, legal, external training providers, state workforce boards, and the Department of Labor with confidence and credibility. They Invent and Simplify by driving process standardization, implementing digital workflows to cut administrative burden and building scalable operating models that enable sustainable program growth.
Key job responsibilities
Internal Stakeholder Management
Respond to line manager and apprentice inquiries to remove program blockers
Partner with HR on performance management and employee relations issues
Support conversion processes from apprentice to full-time employee status
Collaborate with Recruiting on pipeline development and offboarding processes
Review and update job descriptions to reflect current eligibility criteria and program requirements
Document quantifiable business outcomes (productivity gains, project contributions, skill development) for active apprentices
External Partner Management
Establish and manage relationships with community colleges, technical schools, and training providers
Oversee Request for Proposal (RFP) processes for selecting new training partners as programs expand
Negotiate and execute training provider contracts and service agreements
Coordinate with providers on curriculum alignment with Amazon's business needs
Manage provider performance metrics and quarterly business reviews
Build relationships with state workforce development boards
Engage with Dept Of Labor Office of Apprenticeship representatives
Partner with industry associations and apprenticeship intermediaries
Represent Amazon at apprenticeship conferences and forums
Compliance
Ensure compliance with US Department of Labor (DOL) Registered Apprenticeship Program requirements and state-specific regulations
Review and approve Terms of Employment for each state jurisdiction where apprentices are hired in partnership with legal
Partner with New Joiner Support (NJS) to ensure correct employment contracts align with apprenticeship requirements
Maintain apprenticeship standards, work processes, and related instruction requirements
Manage On-the-Job Project work and Related Technical Instruction (RTI) compliance tracking
Ensure proper documentation for federal and state tax credits and funding opportunities
Apprentice Experience & Engagement
Design and execute high-visibility apprentice experience events with dedicated budget authority:
Monitor apprentice engagement and satisfaction through regular surveys and feedback loops
Report on apprentice progress, completion rates, and program outcomes
About The Team
Within Amazon University Talent Acquisition (AUTA), the centralized Apprentice Program Team (APT) manages registered apprenticeship programs end-to-end globally. APT is seeking a Sr. Program Manager to serve as the single-threaded owner of all US programs, leading day-to-day operations, driving program expansion into new business units, and delivering operational excellence.
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
Company - Amazon.com Services LLC
Job ID: A3201610