Management Assistant
City of Tustin
•
Tustin, CA
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0
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Not Applicable
Posted March 27, 2026
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Responsibilities
Commitments
Responsibilities
- Administers and/or coordinates specific departmental programs and projects; conducts business outreach, often as part of a team, to connect local businesses to resources and support; and coordinates business support activities across multiple City divisions and departments with tact and diplomacy
- Collects, analyzes, processes, and monitors data and information; prepares and presents forecasts; implements changes to database systems, files, and records
- Reviews and verifies materials information for accuracy, completeness, and conformity with established policies and procedures
- Investigates, interprets, analyzes, and prepares recommendations for improvements or changes to departmental programs and services
- Receives and screens incoming telephone calls and visits from City staff and the public; responds to inquiries and provides information regarding departmental programs, policies, and procedures; researches and explains policies, practices, and requirements; refers callers and visitors to appropriate staff as appropriate
- Coordinates and implements meetings, orientation sessions, workshops, and special events; provides information and explains policies and procedures
- Conducts research and surveys from a variety of sources for assigned projects; investigates issues, compiles and assembles data, performs basic statistical analysis, and prepares summary reports
- Prepares and updates a variety of departmental forms, manuals, and informational materials
- Assists management staff with preparation and administration of budget; tracks program expenditures and revenue; prepares budget reports
- Maintains knowledge of current trends and regulations in the area of assignment
- Provides general administrative support staff to department management, as needed
Commitments
Assignments will involve regular interaction with Tustin businesses, as well as attendance at partner events and meetings.
Application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for this position.
Candidates who meet the minimum qualifications for this position will be invited to participate in an online assessment.
An overall evaluation of each candidate's score on the online assessment, and their training and experience, will be considered in determining who advances in the selection process to a panel interview.
All candidates who pass the panel interview will earn placement on the eligible list, which is valid for one (1) year and may be used for current and future vacancies in the job classification.
Satisfactory results from a background investigation, physical examination and administrative screening.
Depending on position assignment, may be required to occasionally work outside of regular work hours (e.g. evenings, holidays, and weekends) to attend meetings and work events.
The City of Tustin is an Equal Opportunity Employer.
In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
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Requirements
- Associate's degree with coursework in public administration, business administration, or a related field; and one (1) year of administrative or technical experience.
- Experience supporting marketing campaigns and developing promotional materials, including content creation for social media and email marketing, is also desirable.
- Licenses And/or Certificates
- Possession of a valid California Class C driver's license and an acceptable driving record.
- Satisfactory results from a background investigation, physical examination and administrative screening.
- Depending on position assignment, may be required to occasionally work outside of regular work hours (e.g. evenings, holidays, and weekends) to attend meetings and work events.
Preferred Skills
- Familiarity with economic development principles and community engagement is desirable but not required.
- Experience supporting marketing campaigns and developing promotional materials, including content creation for social media and email marketing, is also desirable.
Education
- (Not required) – Associate's degree with coursework in public administration, business administration, or a related field; and one (1) year of administrative or technical experience.
- (Not required) – Licenses And/or Certificates
If you are looking to be part of a team that drives the success of local business and strengthens the City’s economic future, apply to join the City of Tustin’s Economic Development Division as a Management Assistant. Through strategic partnerships, the Economic Development Division delivers programs, training, and educational resources that empower local businesses to grow and thrive. From coordinating programs and special projects to supporting housing initiatives through the Tustin Housing Authority, the division plays a key role in building a thriving, opportunity-rich community.
In this community-engaged role, the Management Assistant supports the division’s initiatives by performing, coordinating, and administering a variety of technical and administrative duties. Assignments will involve regular interaction with Tustin businesses, as well as attendance at partner events and meetings.
The ideal candidate will be a highly organized, detail-oriented self-starter with excellent communication and interpersonal skills, along with a strong service orientation that will enable them to serve as a polished and effective representative of the City.
The City
Tustin is a vibrant and charming city nestled in the heart of Orange County. The City remains true to its quaint heritage while warmly welcoming neighbors and planning for purposeful growth in the future. Called home by a passionate and diverse community, Tustin is a place for all generations and every walk of life. Behind this beloved community, there is a team of practiced public servants who steward the City’s future while maintaining its unique charm and rich history. By balancing the needs of today with optimism for tomorrow, the City of Tustin works to realize its vision of a safe, high-quality and thriving community.
Selection Process
Application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for this position. Candidates who meet the minimum qualifications for this position will be invited to participate in an online assessment. An overall evaluation of each candidate's score on the online assessment, and their training and experience, will be considered in determining who advances in the selection process to a panel interview. All candidates who pass the panel interview will earn placement on the eligible list, which is valid for one (1) year and may be used for current and future vacancies in the job classification.
Duties may include, but are not limited to, the following:
Administers and/or coordinates specific departmental programs and projects; conducts business outreach, often as part of a team, to connect local businesses to resources and support; and coordinates business support activities across multiple City divisions and departments with tact and diplomacy
Collects, analyzes, processes, and monitors data and information; prepares and presents forecasts; implements changes to database systems, files, and records
Reviews and verifies materials information for accuracy, completeness, and conformity with established policies and procedures
Investigates, interprets, analyzes, and prepares recommendations for improvements or changes to departmental programs and services
Receives and screens incoming telephone calls and visits from City staff and the public; responds to inquiries and provides information regarding departmental programs, policies, and procedures; researches and explains policies, practices, and requirements; refers callers and visitors to appropriate staff as appropriate
Coordinates and implements meetings, orientation sessions, workshops, and special events; provides information and explains policies and procedures
Conducts research and surveys from a variety of sources for assigned projects; investigates issues, compiles and assembles data, performs basic statistical analysis, and prepares summary reports
Prepares and updates a variety of departmental forms, manuals, and informational materials
Assists management staff with preparation and administration of budget; tracks program expenditures and revenue; prepares budget reports
Maintains knowledge of current trends and regulations in the area of assignment
Provides general administrative support staff to department management, as needed
Education And/or Experience
A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes:
Associate's degree with coursework in public administration, business administration, or a related field; and one (1) year of administrative or technical experience. Familiarity with economic development principles and community engagement is desirable but not required. Experience supporting marketing campaigns and developing promotional materials, including content creation for social media and email marketing, is also desirable.
Licenses And/or Certificates
Possession of a valid California Class C driver's license and an acceptable driving record.
Special Requirements
Satisfactory results from a background investigation, physical examination and administrative screening. Depending on position assignment, may be required to occasionally work outside of regular work hours (e.g. evenings, holidays, and weekends) to attend meetings and work events.
Knowledge, Skills & Abilities
To view the knowledge, skills, & abilities required of the position, please follow the link here.
Information on the physical demands, mental demands, and work environment for the position can be found by following the link here.
The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
In this community-engaged role, the Management Assistant supports the division’s initiatives by performing, coordinating, and administering a variety of technical and administrative duties. Assignments will involve regular interaction with Tustin businesses, as well as attendance at partner events and meetings.
The ideal candidate will be a highly organized, detail-oriented self-starter with excellent communication and interpersonal skills, along with a strong service orientation that will enable them to serve as a polished and effective representative of the City.
The City
Tustin is a vibrant and charming city nestled in the heart of Orange County. The City remains true to its quaint heritage while warmly welcoming neighbors and planning for purposeful growth in the future. Called home by a passionate and diverse community, Tustin is a place for all generations and every walk of life. Behind this beloved community, there is a team of practiced public servants who steward the City’s future while maintaining its unique charm and rich history. By balancing the needs of today with optimism for tomorrow, the City of Tustin works to realize its vision of a safe, high-quality and thriving community.
Selection Process
Application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for this position. Candidates who meet the minimum qualifications for this position will be invited to participate in an online assessment. An overall evaluation of each candidate's score on the online assessment, and their training and experience, will be considered in determining who advances in the selection process to a panel interview. All candidates who pass the panel interview will earn placement on the eligible list, which is valid for one (1) year and may be used for current and future vacancies in the job classification.
Duties may include, but are not limited to, the following:
Administers and/or coordinates specific departmental programs and projects; conducts business outreach, often as part of a team, to connect local businesses to resources and support; and coordinates business support activities across multiple City divisions and departments with tact and diplomacy
Collects, analyzes, processes, and monitors data and information; prepares and presents forecasts; implements changes to database systems, files, and records
Reviews and verifies materials information for accuracy, completeness, and conformity with established policies and procedures
Investigates, interprets, analyzes, and prepares recommendations for improvements or changes to departmental programs and services
Receives and screens incoming telephone calls and visits from City staff and the public; responds to inquiries and provides information regarding departmental programs, policies, and procedures; researches and explains policies, practices, and requirements; refers callers and visitors to appropriate staff as appropriate
Coordinates and implements meetings, orientation sessions, workshops, and special events; provides information and explains policies and procedures
Conducts research and surveys from a variety of sources for assigned projects; investigates issues, compiles and assembles data, performs basic statistical analysis, and prepares summary reports
Prepares and updates a variety of departmental forms, manuals, and informational materials
Assists management staff with preparation and administration of budget; tracks program expenditures and revenue; prepares budget reports
Maintains knowledge of current trends and regulations in the area of assignment
Provides general administrative support staff to department management, as needed
Education And/or Experience
A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes:
Associate's degree with coursework in public administration, business administration, or a related field; and one (1) year of administrative or technical experience. Familiarity with economic development principles and community engagement is desirable but not required. Experience supporting marketing campaigns and developing promotional materials, including content creation for social media and email marketing, is also desirable.
Licenses And/or Certificates
Possession of a valid California Class C driver's license and an acceptable driving record.
Special Requirements
Satisfactory results from a background investigation, physical examination and administrative screening. Depending on position assignment, may be required to occasionally work outside of regular work hours (e.g. evenings, holidays, and weekends) to attend meetings and work events.
Knowledge, Skills & Abilities
To view the knowledge, skills, & abilities required of the position, please follow the link here.
Information on the physical demands, mental demands, and work environment for the position can be found by following the link here.
The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.