By combining detailed floor plan analysis, facility inspections, and incorporating client requirements, the company develops customized cleaning strategies.
Using advanced computerized planning and comprehensive evaluations of time, equipment, and supplies, they deliver competitive solutions.
The Account Manager will oversee a premier client, ensure service quality and customer satisfaction, and coordinate cleaning schedules with the operations team.
Responsibilities include managing client relationships, addressing customer concerns, and conducting regular site inspections to maintain standards.
Additionally, the Account Manager will play a key role in identifying opportunities for service improvement and assisting the General Manager and President with operational planning.
Commitments
Role Description This is a full-time, on-site role for an Account Manager position based in Avon, OH.Based on workload, this position will be on second shift.Ability to work effectively in an on-site environment
Not Met Priorities
What still needs stronger evidence
Requirements
Strong customer service and client relationship management skills
Experience in scheduling and operational planning
Ability to conduct and document detailed facility inspections
Proficiency in time management, organization, and multitasking
Excellent communication and problem-solving skills
Proficiency with computerized planning tools and software
Ability to work effectively in an on-site environment
Preferred Skills
Prior experience in janitorial site management, customer service, or related fields is advantageous
High school diploma or equivalent; and relevant degree, is a plus
Education
(Not required)
– High school diploma or equivalent; and relevant degree, is a plus
Company Description CLEVELAND CORPORATE CLEANING specializes in creating tailored and efficient cleaning solutions for commercial clients. By combining detailed floor plan analysis, facility inspections, and incorporating client requirements, the company develops customized cleaning strategies. Using advanced computerized planning and comprehensive evaluations of time, equipment, and supplies, they deliver competitive solutions. Their commitment ensures precision and effectiveness in meeting client needs. Role Description This is a full-time, on-site role for an Account Manager position based in Avon, OH. Based on workload, this position will be on second shift. The Account Manager will oversee a premier client, ensure service quality and customer satisfaction, and coordinate cleaning schedules with the operations team. Responsibilities include managing client relationships, addressing customer concerns, and conducting regular site inspections to maintain standards. Additionally, the Account Manager will play a key role in identifying opportunities for service improvement and assisting the General Manager and President with operational planning. Qualifications Strong customer service and client relationship management skills Experience in scheduling and operational planning Ability to conduct and document detailed facility inspections Proficiency in time management, organization, and multitasking Excellent communication and problem-solving skills Proficiency with computerized planning tools and software Prior experience in janitorial site management, customer service, or related fields is advantageous Ability to work effectively in an on-site environment High school diploma or equivalent; and relevant degree, is a plus
CLEVELAND CORPORATE CLEANING
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Avon, OH