Account Manager - Event Software

Company Overview A leading provider of cloud-based SaaS platforms and integrated IT and AV solutions for scientific and association-driven conferences is expanding its presence in the U.S. market. With a strong track record across Europe and a growing footprint in North America, the company supports complex scientific meetings with end-to-end technology solutions, including registration and abstract management, speaker logistics, presentation management, live streaming, and post-event analytics. The organization is known for delivering high-quality, scalable solutions tailored to the needs of professional associations and scientific congress organizers. Position Overview As part of continued U.S. expansion, we are seeking an Account Manager with experience in event software and scientific congresses. Candidates with backgrounds in event technology, software, or conference production are encouraged to apply. This role combines account management, project oversight, and client success, offering strong growth potential within a fast-growing organization bringing proven technology and innovative concepts to the U.S. market. Key Responsibilities
Manage large-scale, multi-faceted, or technically complex client projects across the full conference lifecycle
Ensure smooth implementation and adoption of event software solutions
Participate directly in event execution (onsite and virtual) to ensure optimal client experience
Represent the organization at client meetings, conferences, and industry events across the U.S.
Manage and grow a portfolio of existing accounts, focusing on long-term client satisfaction and retention
Conduct regular account reviews to identify upselling and cross-selling opportunities
Serve as the operational link between clients and internal teams, translating requirements into actionable plans
Collaborate closely with cross-functional teams in a solution-oriented environment Qualifications
PMP certification required
Strong technical understanding of event software, registration platforms, and scientific conference workflows
Proven experience in project or event management involving complex timelines and multiple stakeholders
Background in account management or solution-oriented sales, ideally within event technology or related services
Hands-on, operational mindset with the ability to support live event execution
Experience using CRM systems (HubSpot preferred) and project management tools (e.g., Jira, Asana)
Existing network within the scientific, medical, or association conference industry is a plus
Willingness to travel within the U.S., with occasional international travel Offer
Competitive compensation and benefits package
Strong earning potential through commissions on a broad solution portfolio
International onboarding exposure, including opportunities to attend conferences in Europe
Clear development and promotion opportunities within a growing global organization