Supervisor of Sustainability

OUC - The Reliable One , an industry leader and the second largest municipal utility in Florida committed to serving the community and the environment, is presently seeking a Supervisor of Sustainability to join the Customer Experience & Sales division.
We are looking for a results-driven, collaborative leader with strong data analytics and operational leadership skills to lead a team responsible for delivering high-impact conservation and Demand Side Management (DSM) programs.
In this role, you will:

Lead and develop a team of conservation professionals (field + office-based)
Oversee residential and commercial energy and water auditing programs
Monitor and drive performance through KPI’s, reporting, and data insights
Partner across the organization to enhance program effectiveness and customer impact
We are seeking some who thrives in a fast-paced, data-driven environment, brings hands-on industry experience, and is passionate about developing people and driving sustainability initiatives forward.
OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do.
The ideal candidate will have:

Bachelor’s Degree in Business, Engineering, Environmental Science, Science, or related field of study from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis
Minimum of six (6) years of experience working in the energy and water industry, to include:
Minimum of three (3) years of experience working in a combination of any of the following activities:
Energy and water utility DSM project support
Business and process analysis
Renewables and conservation programs
Building management and control systems
Customer service
Utility policy
Contract management, and/or
Budget and financial analysis
Three (3) years of experience working in residential/commercial energy and water auditing with practical knowledge of commercial electric and mechanical systems
Minimum of one (1) year of formal supervisory experience. In lieu of formal supervisory experience, experience managing project teams, budgets, coaching and/or mentoring team members, leadership training may be substitutable
Valid Driver’s License
Certifications and/or licenses to be completed upon hire:
Certified Water Efficiency Professional (CWEP) and/or Certified Energy Auditor (CEA)
Certified Energy Manager (CEM) certification is required within two (2) years of hire OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

Competitive compensation
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
Paid vacation, holidays, and sick time
Paid parental leave
Educational and Professional assistance programs; Paid Memberships in Professional Associations
Access to workout facilities at each location
Paid Conference and Training Opportunities
Hybrid work schedule (3 days in office - to include Tuesdays and Thursdays, 2 days remote)
Summary
Click here to view our Benefits Summary.
Salary Range: $96,000 to $120,000 annually - commensurate with experience
Location: Gardenia 3800 Gardenia Ave. Orlando, FL. 32839
Applicants must be legally authorized to work in the United States at the time of application. This organization does not offer or sponsor employment visas for internship or full-time positions.
Please see below a complete Job description for this position.
Job Purpose:
Responsible for providing oversight, direction and guidance to the Conservation Specialists, Program Support Specialist and Conservation Support Specialists to ensure the successful execution of energy and water conservation and Demand Side Management (DSM) programs.
Primary Functions:

Supervise daily team activities to increase effectiveness, productivity, teamwork, employee development, and customer satisfaction.
Manage daily operations and schedules of assigned staff, ensuring compliance, balancing workloads, and reviewing work.
Evaluate employee performance; provide coaching, feedback, and developmental support for employees, help in the planning and alignment of strategic goals and objectives.
Foster engagement and inclusion by establishing team-building activities, collaborative projects, and initiatives that promote a positive work culture.
Oversee energy and/or water audits for commercial and residential customers, including pre-audit research, on-site assessments of building structure and equipment condition, customer education and recommendations for conservation measures which are supported by cost-benefit analysis in audit reports.
Promote OUC programs that help customers reduce energy and water consumption and support organizational goals; interact with customers to discuss efficiency opportunities and program requirements.
Participate in the development of OUC’s energy and water efficiency program goals.
Provide staff oversight and supervise solar interconnection applications and residential SunChoice program
Monitor and support the generation of leak reports.
Provide technical expertise to Conservation Specialists, Program Support Specialist, and Support Specialists; partner in the selection and implementation of related technologies and contribute to the creation and management of DSM programs.
Perform administrative responsibilities, including reviewing reports to ensure program goals are met, collaborating on the review and/or approval of rebates, and supporting related projects.
Report monthly statistics, data, and team activities to manager; utilize multiple systems to perform daily work and reporting.
Serve as subject matter expert (SME) in bid evaluations for services related to OUC’s conservation programs.
Participate in and present at events, seminars, and community meetings to promote OUC’s conservation programs.
Maintain external trade ally and stakeholder relationships; participate in departmental and cross-functional meetings as needed.
Perform other duties as assigned.
Technical Requirements:

Working knowledge of all, but not limited to the following:
Conservation programs, rebate programs and related technologies
Energy and demand for residential and commercial properties
Meter reading and analysis
Rooftop solar generation and net metering
Residential and commercial water assessments and benchmarking
Interpreting KPI and DSM tracking reports
Statistical reports
Performance appraisals, evaluative measures, and attendance records
Software Application (i.e., Energy benchmarking, BEACON, Cognos, Tableau, and modeling software: ES Portfolio Manager)
Energy and water auditing equipment
Project management methodologies
Familiarity with all, but not limited to the following:
Data analytics, metrics, and reporting (i.e. Cognos and Power BI)
Credentialing and Certification Standards: LEED, EnergyStar, WaterSense, AEE, ASHRAE
Software Applications (i.e., CC&B, GIS, MDM)
Simple payback period spreadsheet and life cycle
Related industry, organizational and departmental policies, practices and procedures; legal guidelines, ordinances and laws
Ability to:
Manage projects and programs
Supervise, lead, coach, mentor, and develop team members
Communicate effectively in writing and verbally
Understand residential and small commercial building electrical and mechanical systems along with water systems such as but not limited to chilled water, heat pump technologies, VFDs, and irrigation
Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; calculate simple payback periods
Understand and apply governmental accounting practices in maintenance of financial records
Use Microsoft Office Suite (Outlook, Word, Excel, Power Point, etc.) and standard office equipment (telephone, computer, copier, etc.) Education/ Certification/ Years of Experience Requirements:

Bachelor’s Degree in Business, Engineering, Environmental Science, Science, or related field of study from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis
Minimum of six (6) years of experience working in the energy and water industry, to include:
Minimum of three (3) years of experience working in a combination of any of the following activities:
Energy and water utility DSM project support
Business and process analysis
Renewables and conservation programs
Building management and control systems
Customer service
Utility policy
Contract management, and/or
Budget and financial analysis
Three (3) years of experience working in residential/commercial energy and water auditing with practical knowledge of commercial electric and mechanical systems
Minimum of one (1) year of formal supervisory experience. In lieu of formal supervisory experience, experience managing project teams, budgets, coaching and/or mentoring team members, leadership training may be substitutable
Valid Driver’s License
Certifications and/or licenses to be completed upon hire:
Certified Water Efficiency Professional (CWEP) and/or Certified Energy Auditor (CEA)
Certified Energy Manager (CEM) certification is required within two (2) years of hire Working Conditions:
This position is predominantly within an in-office setting but may frequently be exposed to outdoor weather conditions and insects. This position may occasionally be exposed to extreme heat (non-weather) conditions, elevated mechanical acoustics above comfortable decibel levels, and require breathing PPE.
Physical Requirements:
This job includes very frequent speaking/ hearing, reading and detailed inspection. This job requires frequent typing/writing, standing, walking, sitting, and lifting up to twenty (20) lbs. There may be occasional bending, climbing, kneeling, reaching over head, and lifting up to forty (40) lbs. Also, this job includes very frequent driving of a company vehicle.
OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations .
EOE M/F/Vets/Disabled