Information Technology Specialist
'47
•
Westwood, MA
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0
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Associate
Posted April 17, 2026
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Responsibilities
Commitments
Responsibilities
- Required in office Monday-Thursday IT Specialist To help maintain the ’47 Brand infrastructure and related systems on a daily basis.
- Must provide timely feedback to all time sensitive issues in a professional structured manner.
- Provide technical support to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance.
- The scope of responsibilities includes all locations of ’47 Brand including remote users and international locations.
- Reports into the Manager of Information Technology.
- Software
- Assist in supporting all corporate applications
- Conduct monthly updates on all software; remote software as required
- Assist in maintaining an inventory of all software Infrastructure
- Assist in maintaining corporate infrastructure, including network connectivity, internet access, e-mail, telephone, mobile devices, printers, faxes etc.
- Assist in installing and improving computer software and network equipment
- Assist in maintaining an inventory of all hardware and other IT components
- Assist in maintaining corporate network diagrams of all locations
- Perform new PC/Mac replacements in accordance with company standards New Hire Procedure
- Conduct new hire set-up in all facets; computer, telephone, software, desk connections etc.
- Help Desk
- Assist end users in resolving hardware and software issues in timely fashion
- Provides highest level of service to all employees
- Accurately log all requests in helpdesk system
- Provide weekly feedback to manager on project status and equipment needs *Other duties and responsibilities as assigned Qualifications
- 1-3 years’ experience in a similar IT role supporting at least 50 employees
- Excellent organizational skills
- Ability to work in a fast-paced environment and multi-task assignments
- Capable of working independently with little direction as well as part of a team
- Ability to work in and document trouble tickets with help desk system
Commitments
Required in office Monday-Thursday IT Specialist To help maintain the ’47 Brand infrastructure and related systems on a daily basis.
The scope of responsibilities includes all locations of ’47 Brand including remote users and international locations.
Ability to work in a fast-paced environment and multi-task assignments
Capable of working independently with little direction as well as part of a team
Ability to work in and document trouble tickets with help desk system
Not Met Priorities
What still needs stronger evidence
Requirements
- Conduct monthly updates on all software; remote software as required
- Assist in maintaining an inventory of all software Infrastructure
- Assist in maintaining corporate infrastructure, including network connectivity, internet access, e-mail, telephone, mobile devices, printers, faxes etc.
- Assist in installing and improving computer software and network equipment
- Assist in maintaining an inventory of all hardware and other IT components
- Assist in maintaining corporate network diagrams of all locations
- Perform new PC/Mac replacements in accordance with company standards New Hire Procedure
- Conduct new hire set-up in all facets; computer, telephone, software, desk connections etc.
- Help Desk
- Assist end users in resolving hardware and software issues in timely fashion
- Provides highest level of service to all employees
- Accurately log all requests in helpdesk system
- Provide weekly feedback to manager on project status and equipment needs *Other duties and responsibilities as assigned Qualifications
- 1-3 years’ experience in a similar IT role supporting at least 50 employees
- Excellent organizational skills
- Ability to work in a fast-paced environment and multi-task assignments
- Capable of working independently with little direction as well as part of a team
- Ability to work in and document trouble tickets with help desk system
- Proficient with MS Office, general networking, Active Directory/Exchange/O365, MACOSx, Windows 7 OS, Windows 10 OS
- Demonstrated critical thinking and problem-solving skills
- Strong attention to detail
Preferred Skills
- Preferred knowledge with VLANs, IPSec, VPN, VMWare ESXi
Required in office Monday-Thursday IT Specialist To help maintain the ’47 Brand infrastructure and related systems on a daily basis. Must provide timely feedback to all time sensitive issues in a professional structured manner. Provide technical support to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance. The scope of responsibilities includes all locations of ’47 Brand including remote users and international locations. Reports into the Manager of Information Technology. Software
Assist in supporting all corporate applications
Conduct monthly updates on all software; remote software as required
Assist in maintaining an inventory of all software Infrastructure
Assist in maintaining corporate infrastructure, including network connectivity, internet access, e-mail, telephone, mobile devices, printers, faxes etc.
Assist in installing and improving computer software and network equipment
Assist in maintaining an inventory of all hardware and other IT components
Assist in maintaining corporate network diagrams of all locations
Perform new PC/Mac replacements in accordance with company standards New Hire Procedure
Conduct new hire set-up in all facets; computer, telephone, software, desk connections etc. Help Desk
Assist end users in resolving hardware and software issues in timely fashion
Provides highest level of service to all employees
Accurately log all requests in helpdesk system
Provide weekly feedback to manager on project status and equipment needs *Other duties and responsibilities as assigned Qualifications
1-3 years’ experience in a similar IT role supporting at least 50 employees
Excellent organizational skills
Ability to work in a fast-paced environment and multi-task assignments
Capable of working independently with little direction as well as part of a team
Ability to work in and document trouble tickets with help desk system
Proficient with MS Office, general networking, Active Directory/Exchange/O365, MACOSx, Windows 7 OS, Windows 10 OS
Preferred knowledge with VLANs, IPSec, VPN, VMWare ESXi
Demonstrated critical thinking and problem-solving skills
Strong attention to detail
Assist in supporting all corporate applications
Conduct monthly updates on all software; remote software as required
Assist in maintaining an inventory of all software Infrastructure
Assist in maintaining corporate infrastructure, including network connectivity, internet access, e-mail, telephone, mobile devices, printers, faxes etc.
Assist in installing and improving computer software and network equipment
Assist in maintaining an inventory of all hardware and other IT components
Assist in maintaining corporate network diagrams of all locations
Perform new PC/Mac replacements in accordance with company standards New Hire Procedure
Conduct new hire set-up in all facets; computer, telephone, software, desk connections etc. Help Desk
Assist end users in resolving hardware and software issues in timely fashion
Provides highest level of service to all employees
Accurately log all requests in helpdesk system
Provide weekly feedback to manager on project status and equipment needs *Other duties and responsibilities as assigned Qualifications
1-3 years’ experience in a similar IT role supporting at least 50 employees
Excellent organizational skills
Ability to work in a fast-paced environment and multi-task assignments
Capable of working independently with little direction as well as part of a team
Ability to work in and document trouble tickets with help desk system
Proficient with MS Office, general networking, Active Directory/Exchange/O365, MACOSx, Windows 7 OS, Windows 10 OS
Preferred knowledge with VLANs, IPSec, VPN, VMWare ESXi
Demonstrated critical thinking and problem-solving skills
Strong attention to detail