Permit Technician

General Summary
Salary: $15.75/hr. minimum - $16.63/hr. midpoint (Depending on qualifications)
To perform a wide variety of highly responsible and complex technical and specialized clerical duties in support of the Building Inspection Division including permit processing involving the initiation, processing, and maintenance of legal documents, correspondence, drawings, and statistics; and, to provide professional, effective and efficient public service assistance to the general public.
SUPERVISION
General supervision is provided by the Building Official and/or Building Inspection - Office Supervisor.
Essential Duties And Responsibilities

All behaviors comply with the Code of Conduct & Rules of Behavior outlined in chapter 8 of the General Government Policies and Procedures Manual.
Prepare and review a variety of memorandums, correspondence, reports, public notices, permits and documents as assigned; complete various forms; prepare and distribute reports for review and use; prepare and maintain a variety of forms used by the Building Inspection Division or Planning and Development Services Department.
Calculation of permit and license fees for contractors and homeowners; simple permit (i.e., electrical, plumbing and/or mechanical, doors, windows, re-roofs, etc.) approvals and verifications; verification of plans and drawings for completeness before acceptance for the permit process.
Coordinate a variety of information with utility companies including the service release of all new, single family residences and commercial facilities.
Screen and direct calls and public visitors; provide customers with permit information including quoting of fees and suggesting types of permits needed; answer questions and provide information to the public, including pertinent federal, state and local laws, codes and regulations, particularly those applicable to Building Inspection; receive citizen complaints and questions and refer to appropriate department or division staff member for resolution.
Prepare and maintain a variety of complex files and filing systems including personal computer files; prepare, maintain and update various records including permits, Certificates of Occupancy, contractor registrations and license verifications; research and verify information as necessary.
Collect and prepare commercial and residential packets of information for developers and contractors; prepare materials and correspondence for distribution within the City and to other related external businesses and governmental agencies; research information as necessary including microfilm archival data; photocopy, mail or fax materials as necessary.
Coordinate a variety of information with contractors and homeowners including registrations and license verifications and enter into the computer system as required.
Prepare mail and process Apartment License applications and renewal of licenses.
Provide invoices for all permit fees; balance charged permits; report and coordinate collection of permit fees with Cashier and Tax Department.
Sort and distribute incoming and outgoing mail.
Promote and maintain a high level of professionalism throughout the work environment between co-workers.
Other Duties And Responsibilities

Oversee and participate in technical support work to assist designated department staff in the completion of their duties and responsibilities.
Operate a variety of office equipment, including computers, photocopiers, scanners, and microfilm machines.
Verify the work of co-workers for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications.
Maintain contact with inspectors, dispatch personnel to duty stations as needed.
Prepare and maintain statistical data as assigned.
May maintain and update inventory records.
Perform other duties as assigned.
Minimum Job Requirements
EDUCATION
High School Diploma or GED.
Experience

One year of increasingly responsible clerical experience requiring public contact and the interpretation of rules and regulations.
Ability to type 35 WPM.
One year of increasingly responsible experience in a customer service environment.
LICENSES AND CERTIFICATES
None required.
WORK SCHEDULE
Monday-Friday, 8AM-5PM
Physical Requirements / Work Environment
This position does not require a physical for employment.
Applicants with disabilities meeting the job requirements and capable of performing the essential functions of the job, either on their own or with reasonable accommodations, are encouraged to apply.
Full Time Employees
The City of Mesquite offers the Zero Premium, Employee Only Benefits under the following plans: High Deductible Medical Plan, Dental HMO Plan, Vision Plan, and Life Insurance.
The City is self-insured and offers a choice of two medical plans: HSA, and High Deductible Medical Plans through Blue Cross Blue Shield of Texas. Employee medical coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates. Employees enrolled in the City's self-insured medical plan also have access to the Mesquite Employee Health Center (MEHC) clinic and pharmacy.
The City offers three dental plan options: a managed plan (DHMO), an indemnity plan (DPPO), an enhanced indemnity plan (DPPO Enhanced). Coverage is available to all full-time employees at group rates.
The City offers free Vision Insurance to all employees. Dependents can be added for an additional fee.
Basic Group Life Insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year. The following voluntary benefits are available to full-time employees: Supplemental Life, AD&D Insurance, Cancer Insurance and Long-Term Disability
Texas Municipal Retirement System (TMRS): All employees appointed to positions designated to work 1,000 hours or more per year must participate in the TMRS. TMRS is a qualified tax-deferred retirement plan under Section 401 of the IRS. Seven (7) percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the City provides 2-to-1 matching contributions.
Other benefits include Social Security, Tax Saver Program (Section 125 Flexible Spending Account), Deferred Compensation Plans, Direct Deposit, Paid Holidays, Paid Vacation, Sick Leave and Personal Leave.
For more information about the City of Mesquite's employee benefits, please visit: http://www.cityofmesquite.com/hrbenefits
01
Select the option that best represents the highest level of education you have achieved.

Less than High School completion
High School or GED equivalency
Technical or Community College attendance
Technical School completion
Associate's Degree
Bachelor's Degree
Master's Degree
Ph.D.
Juris Doctorate
02
Indicate the number of years experience to include public contact and interpretation of rules and regulations in a clerical, secretarial, or administrative position.

No Experience
Less than 6 months
6 months to less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
4 years to less than 5 years
More than 5 years experience
03
Indicate the amount of experience you have in a customer service environment.

No Experience
Less than 3 months
3 months to less than 6 months
6 months to less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
More than 4 years
04
Can you type 35 wpm?

Yes
No
05
PLEASE READ CAREFULLY: If you are a current City of Mesquite employee, have you been employed in your current position with the City of Mesquite for at least 3 months? Please indicate the option that best represents your current status.

No, I do NOT work for the City of Mesquite
Yes, I am a current seasonal employee with the City of Mesquite
Yes, I have been in my current City position as a fulltime/parttime employee for at least 3 months
No, I have NOT been in my current City of Mesquite position as a fulltime/parttime employee for 3 months
Required Question