Practice Assistant

Job Summary
Job Description
At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.
We are seeking a Practice Assistant to join the Charlotte office. Practice Assistants work directly with multiple lawyers and other timekeepers to provide support and complete daily administrative tasks. Those in this role possess practice area-specific job knowledge and focus on support with the goals of accuracy, attention to detail, meeting deadlines, and task completion. They demonstrate organizational skills, the ability to prioritize, utilize excellent judgment in decision-making, and communicate effectively verbally and in written form.
Practice Assistants must be able to work independently and within a team, maintain a positive attitude, and treat others with respect. Confidentiality with Firm and client matters must be observed at all times, and adherence to all Firm policies and procedures is required.
SCHEDULE
Hybrid schedule: In the office 4 days/week, work from home 1 day/week.
Essential Duties

Creating, editing, and proofreading correspondence and practice area-specific legal documents, generating document comparison reports, document and binder assembly, mailings
Creating and editing charts and spreadsheets containing basic formulas
Creating and editing PowerPoint presentations
Preparing and coordinating court and other legal filings (physical and ECF)
Assisting with new business intake process (submitting conflict checks, drafting file opening requests, drafting engagement letters)
Maintaining an organized system for electronic files, including scanning files and running critical checks to ensure files and records are saved properly to the Firm’s document management system
Maintaining an organized system for physical files including intake, retention, retrieval, and transfer of records
Coordinating, entering, and editing daily time recording for timekeepers
Preparing monthly client invoices (including reviewing bill narratives, making non-substantive edits, attention to pertinent details such as billing rates, client billing requirements, applicable discounts, etc., forwarding to and following-up with reviewers, submission, status tracking, and transmittal to clients)
Drafting alternative fee arrangements
Preparing and submitting expense reimbursement reports
Coding and submitting vendor invoices for payment
Utilizing Firm resources, such as internal library, Internet, etc. to perform research
Providing administrative support such as Continuing Legal Education tracking, attorney licensing renewals, etc.
Coordinating arrangements, logistics and obtaining required approvals for domestic and international travel utilizing the Firm’s travel provider
Answering and placing telephone calls, maintaining timekeeper calendars and client contact lists, scheduling meetings and coordinating logistics
Assisting with training and providing orientation for new and/or less experienced staff members
Assisting other Practice Assistants and Senior Practice Assistants with overflow work, providing back-up legal and/or reception support, providing support at client services functions and events
Providing occasional marketing and business development support
Performing other relevant administrative duties as directed by manager, lawyers, practice area leaders, coordinators or department heads to assist with practice development initiatives and project work
Experience & Skills Required

Excellent client service skills
Positive attitude and team synergy
Developing and maintaining effective relationships with internal and external clients
Using sound judgment and demonstrating flexibility in decision-making and problem resolution to achieve positive business results
Communicating effectively (oral and written), with a concentration on spelling and grammar, including being able to listen, remind, suggest, offer assistance to colleagues and lawyers and to share information clearly and professionally and coordinate across teams and departments to improve and achieve business results (Billing, Accounting, Marketing, New Business Intake, Records, IT, Global Support Teams)
Ability to organize, prioritize, multi-task, meet deadlines, and exhibit attention to detail
Capability of understanding and following specific, detailed instructions in oral and written form
Maintaining confidentiality when performing complex legal administrative tasks that may be highly sensitive and require diplomacy and discretion
Taking advantage of professional development opportunities and training to maintain up-to-date knowledge and increase functional expertise
Maintaining an organized, secure work station and filing area
Previous experience in a similar role within a medium to large law or professional services Firm working for multiple timekeepers a plus
Additional Abilities Required

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Document management system such as iManage
Document template and processing systems such as Forte, Litera Compare
Expense reimbursement and vendor invoice payment systems such as Concur, Basware
Billing applications such as Intapp Time, Paperless Proforma, Elite Enterprise, 3E
File Management Systems such as FileTrail
Portable Document Format files (PDF) editor software such as Adobe Acrobat Pro
Other business process applications such as Metastorm, DocuSign, eFax, PS Ship
Typing speed of 65 words per minute or above
Occasional overtime work is required according to practice or business needs.
This position operates in an office setting and is largely sedentary. It requires routine use of a computer and other standard office equipment. The ability to open file cabinets, lift files, bend, and stand on a stool may also be required.
Compensation $63,000 - $95,000
The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.
About The Firm
K&L Gates is a fully integrated global law firm with lawyers located across five continents in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.
The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.
For more information or to view other job opportunities, please click here to go back to our careers page.
Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Benefits
K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:

Medical/Prescription Drug Coverage (including a Health Savings Account feature)
Back-up Child/Elder Care and access to a caregiving concierge
Dental Insurance
Wellness Program
Vision Insurance
Pre-tax Commuting Benefits
401(k) Retirement Plan and Profit Sharing
Business Travel Accident Insurance
Short- and Long-term Disability Protection
Pet Insurance
Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
Health Advocacy Services
Paid Time Off (20 days/year through first 4 years of employment; 25 days/year after 5 years of employment)
Identity Protection/Restoration and Fraud Insurance
Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)
Student loan refinancing options and access to a student loan concierge service
Paid Holidays (12)
Addiction Resources
Family Building Benefits
Breast Milk Delivery and Lactation Support Services
Flexible Spending Accounts
Employees also may be eligible to receive bonuses and certain expense reimbursements
Employee Assistance Program
Professional Development and CLE Credit Opportunities
529 Deductions
Relocation
Accident Insurance
Employee Referral Program
Critical Illness Insurance
Hybrid/Remote Work Opportunities
Hospital Indemnity Insurance
Perks including: Technology, Entertainment, and Travel Discount Programs
Bereavement Leave
All other benefits (such as leaves of absence) required by law
EQUAL EMPLOYMENT OPPORTUNITY
The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above). The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com .