Provide rate quotes for nonstandard transportation, i.e. expedite shipments.
Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
Ensure on-time pickup and delivery, track and trace shipments.
Apply applicable late reason codes in accordance to Service Failure tracking and reporting
Work with customer to resolve inventory discrepancies.
Follow-up with regards to exception reporting and damage assessment, communicate to customer.
Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
Other duties as assigned.
Commitments
This candidate will work in an office setting but will be expecting to travel to warehouse as needed.JOb Fair
Not Met Priorities
What still needs stronger evidence
Requirements
Customer service background in logistics with ability to handle problem resolution in timely manner.
Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
Must be able to manage inventory in an RF.
Portal, and Manual system environment.
This candidate will work in an office setting but will be expecting to travel to warehouse as needed.
Understand transportation modes and service levels.
Preferred Skills
Previous Telecommunication site delivery coordination experiences a plus.
Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
Job Fair About The Role How you will contribute
Provide rate quotes for nonstandard transportation, i.e. expedite shipments. Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc. Ensure on-time pickup and delivery, track and trace shipments. Apply applicable late reason codes in accordance to Service Failure tracking and reporting Work with customer to resolve inventory discrepancies. Follow-up with regards to exception reporting and damage assessment, communicate to customer. Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs. Other duties as assigned. Your Key Qualifications
Customer service background in logistics with ability to handle problem resolution in timely manner. Previous Telecommunication site delivery coordination experiences a plus. Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis. Must be able to manage inventory in an RF. Portal, and Manual system environment. This candidate will work in an office setting but will be expecting to travel to warehouse as needed. Understand transportation modes and service levels. JOb Fair
DP World
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Kansas City, MO