Sales Manager | Full-Time | Durham Convention Center
Oak View Group
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Durham, NC
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Not Applicable
Posted March 28, 2026
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Responsibilities
Commitments
Responsibilities
- Represent the facility to all potential facility users.
- Support the Director of Sales & Marketing in developing strategies to attract new markets and facility users.
- Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities.
- Assume management responsibility for all services and activities of the Sales Department within the facility including sales tools and materials, proposals, sales calls and contracts.
- Create and execute strategy to develop assigned market segments and event types.
- Establish and maintain effective working relationships with the local CVB, area hotels, facility staff, service providers and facility users.
- Work cooperatively with the CVB in meeting the needs of both tentative and confirmed facility users.
- Respond to inquiries by prospective and confirmed facility users regarding rental rates and space availability for the facility.
- Apply a 24-hour turnaround on responses to client requests and general correspondence.
- Investigate available dates and compatible spaces for new and repeat facility users, suggesting alternate dates when necessary.
- Conduct facility tours and make formal presentations to convention and exhibition managers and other facility users regarding facility booking policies, rental rates, services and operational policies.
- Screen facility use applications and other documents for compliance with established policies and procedures.
- Conduct background checks on prospective events.
- Prepare written facility use proposals and cost estimates for potential facility users; reevaluate potential business value of various events and facility users; initiate booking discussions; finalize all booking arrangements.
- Prepare event license agreements and addenda; consult with the Director of Sales & Marketing regarding specific language issues; prepare related correspondence to facility users.
- Interpret and explain convention center booking and scheduling policies and procedures.
- Enter and maintain facility user contact information and booking information into computerized event booking and management system; update as necessary.
- Provide information to and relay information between other facility departments involved in servicing events.
- Assist facility users and event managers with planning events.
- Participate in the development of marketing materials as directed.
- Prepare various reports on operations and activities.
- Attend meetings as scheduled, prepared and ready to contibute.
- As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate.
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
- Travel to and represent the facility at various industry events.
- Perform other duties as required.
Commitments
This position will remain open until June 12, 2026.
Durham Convention Center is an economic driver for tourism in Downtown Durham.
Apply a 24-hour turnaround on responses to client requests and general correspondence.
Investigate available dates and compatible spaces for new and repeat facility users, suggesting alternate dates when necessary.
Attend meetings as scheduled, prepared and ready to contibute.
Ability to work event nights, weekends and holidays as required.
Not Met Priorities
What still needs stronger evidence
Requirements
- Minimum of 3-5+ years of increased sales responsibility in an arena, convention center, sports franchise, hotel or other similar public assembly or hospitality facility.
- Ability to work event nights, weekends and holidays as required.
- Has a strong track record of building relationships and generating new business.
- Excellent organizational skills, leadership skills, customer service skills.
- Knowledge of Public Assembly facility management, Tourism Industry Principles, Operational characteristics of events.
- Principles and practices of sales and marketing, specifically new business development.
- Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software.
Preferred Skills
- Additional years of experience may be substituted for formal education.
- Certified Meeting Professional (CMP) designation preferred.
Education
- (Not required) – Bachelor’s degree or better from an accredited college or university with major course works in Marketing, Business Administration, or a related field.
- (Not required) – Additional years of experience may be substituted for formal education.
- (Not required) – Certified Meeting Professional (CMP) designation preferred.
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Durham Convention Center Sales Manager is responsible for promoting the booking of events for the convention center. This position negotiates with the client on rental rates and terms of the contract and provides proposals with comprehensive details. This position provides responsible support to the Director of Sales & Marketing.
This role pays an annual salary of $45,000-$60,000.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until June 12, 2026.
About The Venue
Durham Convention Center is an economic driver for tourism in Downtown Durham. Working with local tourism stakeholders, downtown has become a prime meeting location in the state of North Carolina. Durham Convention Center attracts an increasing number of events bringing business and leisure travelers to downtown Durham. These travelers, in turn, bolster downtown by dining, entertaining and shopping locally.
Responsibilities
Represent the facility to all potential facility users.
Support the Director of Sales & Marketing in developing strategies to attract new markets and facility users.
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities.
Assume management responsibility for all services and activities of the Sales Department within the facility including sales tools and materials, proposals, sales calls and contracts.
Create and execute strategy to develop assigned market segments and event types.
Establish and maintain effective working relationships with the local CVB, area hotels, facility staff, service providers and facility users.
Work cooperatively with the CVB in meeting the needs of both tentative and confirmed facility users.
Respond to inquiries by prospective and confirmed facility users regarding rental rates and space availability for the facility.
Apply a 24-hour turnaround on responses to client requests and general correspondence.
Investigate available dates and compatible spaces for new and repeat facility users, suggesting alternate dates when necessary.
Conduct facility tours and make formal presentations to convention and exhibition managers and other facility users regarding facility booking policies, rental rates, services and operational policies.
Screen facility use applications and other documents for compliance with established policies and procedures.
Conduct background checks on prospective events.
Prepare written facility use proposals and cost estimates for potential facility users; reevaluate potential business value of various events and facility users; initiate booking discussions; finalize all booking arrangements.
Prepare event license agreements and addenda; consult with the Director of Sales & Marketing regarding specific language issues; prepare related correspondence to facility users.
Interpret and explain convention center booking and scheduling policies and procedures.
Enter and maintain facility user contact information and booking information into computerized event booking and management system; update as necessary.
Provide information to and relay information between other facility departments involved in servicing events.
Assist facility users and event managers with planning events.
Participate in the development of marketing materials as directed.
Prepare various reports on operations and activities.
Attend meetings as scheduled, prepared and ready to contibute.
As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Travel to and represent the facility at various industry events.
Perform other duties as required.
Qualifications
Minimum of 3-5+ years of increased sales responsibility in an arena, convention center, sports franchise, hotel or other similar public assembly or hospitality facility.
Bachelor’s degree or better from an accredited college or university with major course works in Marketing, Business Administration, or a related field. Additional years of experience may be substituted for formal education.
Ability to work event nights, weekends and holidays as required.
Certified Meeting Professional (CMP) designation preferred.
Has a strong track record of building relationships and generating new business.
Excellent organizational skills, leadership skills, customer service skills.
Knowledge of Public Assembly facility management, Tourism Industry Principles, Operational characteristics of events.
Principles and practices of sales and marketing, specifically new business development.
Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Durham Convention Center Sales Manager is responsible for promoting the booking of events for the convention center. This position negotiates with the client on rental rates and terms of the contract and provides proposals with comprehensive details. This position provides responsible support to the Director of Sales & Marketing.
This role pays an annual salary of $45,000-$60,000.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until June 12, 2026.
About The Venue
Durham Convention Center is an economic driver for tourism in Downtown Durham. Working with local tourism stakeholders, downtown has become a prime meeting location in the state of North Carolina. Durham Convention Center attracts an increasing number of events bringing business and leisure travelers to downtown Durham. These travelers, in turn, bolster downtown by dining, entertaining and shopping locally.
Responsibilities
Represent the facility to all potential facility users.
Support the Director of Sales & Marketing in developing strategies to attract new markets and facility users.
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities.
Assume management responsibility for all services and activities of the Sales Department within the facility including sales tools and materials, proposals, sales calls and contracts.
Create and execute strategy to develop assigned market segments and event types.
Establish and maintain effective working relationships with the local CVB, area hotels, facility staff, service providers and facility users.
Work cooperatively with the CVB in meeting the needs of both tentative and confirmed facility users.
Respond to inquiries by prospective and confirmed facility users regarding rental rates and space availability for the facility.
Apply a 24-hour turnaround on responses to client requests and general correspondence.
Investigate available dates and compatible spaces for new and repeat facility users, suggesting alternate dates when necessary.
Conduct facility tours and make formal presentations to convention and exhibition managers and other facility users regarding facility booking policies, rental rates, services and operational policies.
Screen facility use applications and other documents for compliance with established policies and procedures.
Conduct background checks on prospective events.
Prepare written facility use proposals and cost estimates for potential facility users; reevaluate potential business value of various events and facility users; initiate booking discussions; finalize all booking arrangements.
Prepare event license agreements and addenda; consult with the Director of Sales & Marketing regarding specific language issues; prepare related correspondence to facility users.
Interpret and explain convention center booking and scheduling policies and procedures.
Enter and maintain facility user contact information and booking information into computerized event booking and management system; update as necessary.
Provide information to and relay information between other facility departments involved in servicing events.
Assist facility users and event managers with planning events.
Participate in the development of marketing materials as directed.
Prepare various reports on operations and activities.
Attend meetings as scheduled, prepared and ready to contibute.
As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate.
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
Travel to and represent the facility at various industry events.
Perform other duties as required.
Qualifications
Minimum of 3-5+ years of increased sales responsibility in an arena, convention center, sports franchise, hotel or other similar public assembly or hospitality facility.
Bachelor’s degree or better from an accredited college or university with major course works in Marketing, Business Administration, or a related field. Additional years of experience may be substituted for formal education.
Ability to work event nights, weekends and holidays as required.
Certified Meeting Professional (CMP) designation preferred.
Has a strong track record of building relationships and generating new business.
Excellent organizational skills, leadership skills, customer service skills.
Knowledge of Public Assembly facility management, Tourism Industry Principles, Operational characteristics of events.
Principles and practices of sales and marketing, specifically new business development.
Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.