Field Applications Scientist

We have an exciting opportunity for a Field Applications Scientist , ideally to be based in the South at SPT Labtech. You will be part of the global FAS team which serves as the key interface between the sales team, Marketing and end-users and will provide expert-level support for our liquid handling suite of products.
About us:
Based in Melbourn, near Cambridge, UK, SPT Labtech makes products that transform the way scientists work. For over two decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalized experiences designed for real-world challenges in the lab.
Want to be part of a team that's making a difference to human health?
About the role:
We are looking for a personable, well-organized scientist with a strong background in at least one, and interest in all of the applications in which our instruments are used. The role will require significant travel throughout the South USA, with occasional travel to the East USA and our UK headquarters. The role requires working with colleagues from across multiple time zones and territories, requiring some flexibility in meeting schedules, but as our FAS team are home-based, there will be flexibility in scheduling appointments with customers and colleagues, allowing for a balance in work and personal responsibilities.
The FAS responsibilities will include, but are not limited to:
Pre-Sales

Organize and run product demonstrations on all SPT Labtech liquid handlers
Subject Matter and Instrument Expertise

Maintain a high-level operational knowledge of our liquid handling products
Maintain high level of subject matter knowledge in relevant application areas
Provide on-going subject matter expertise support to FAS and Territory Management teams
Training and Support

Arrange and provide applications-based training to new and existing users of all SPT Labtech and Apricot liquid handling instruments
Provide on-going remote and in-person applications support to end-users.
Develop, modify, and enhance advanced liquid handling and automation protocols to optimize client operations.
Internal Support

Contribute to conference strategy and attend conferences
Maintain Salesforce recordkeeping
Marketing

Seek and deliver a targeted amount of marketing content in the form of customer-driven applications notes, webinars, and conference-presentations, including posters
Participate in strategic collaborations to regularly deliver scientific content for marketing
Collect customer feedback (product development, software, etc)
Maintain positive customer relationships
Mentor and provide guidance to Associate FAS, as needed
Skills & Attributes

MSc with at least five years' practical experience or a PhD and at least two years practical experience in a Biological Science discipline, liquid handling, laboratory automation or related field in an industry or academic environment
Working knowledge of NGS methods used in research, with experience using liquid handling and automation being preferable (HTS, Assay Development, or molecular or structural biology backgrounds will also be considered)
Experience with workflow optimization in genomics, drug discovery, and structural biology
Good understanding of genomics, drug discovery, and structural biology
Practical experience with genomics/molecular biology is desirable
Ability and willingness to travel extensively (up to 75%), including internationally
Amiable personality; excellent organizational, analytical, troubleshooting, record-keeping, and communication skills; professional demeanour
Previous experience in field applications, teaching, marketing or customer service a plus
Leadership ability with a demonstrated record of mentorship
Ability to work efficiently and both independently and within a team structure
Ability to work toward corporate goals
Excellent presentation and training skills
Our commitment to you:
You will be collaborating with talented professionals in a motivated and driven team.
We offer a competitive salary package, performance-related bonus and comprehensive, valued benefits, including private medical insurance.
We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees' diverse needs as we strive for excellence together.
If the above resonates with you, apply with an up-to-date Resume and be a part of our journey to reshape the future of science.