C.A.R.E. Coordinator

THE Y VISION FOR 2030
(Building strong communities) Where you can be, belong, and become.
With the organization’s mission of building healthy, sustainable, and equitable communities for all generations, the strategic priorities most relevant to this position: to enhance individual, staff, family, and community health & wellbeing; expand opportunities to all ages and life stages; and to advance a safe, collaborative, and sustainable future.
Position Summary
Under the supervision of the Buchanan C.A.R.E. Director, the Alternative Education Site Coordinator will work as a part of an interagency team to provide case management, mentorship, conflict mediation, and service connection to enrolled students, and specific operational duties for the school. The Program Coordinator works in partnership with the San Francisco Unified School District and County Office of Education (SFUSD-COE) teachers, counselors, and administrators. The collaboration between the YMCA and SFUSD-COE focuses on meeting the needs of youth by creating and supporting individual action plans towards transfer and graduation.
This position will lead the scheduling and coordination of all exploratories and intakes. In addition, they will manage up-to-date communication around scheduling, attendance, and reports. This position also maintains the documentation and inputting of data into systems required by the program’s grant funders. The Program Coordinator will be responsible for assisting with the opening and/or closing of the school site. The candidate must hold general knowledge of the facility, programs and activities at the Y. This position is responsible for helping to maintain a safe, clean, and accessible environment; this includes managing inventory. This position is a vital member of the Y’s Alternative Education Team; the candidate will be collaborating with partner sites and attending the multi-site monthly wellness team meetings. The Site Coordinator has a direct relationship with SFUSD-COE, the Department of Children Youth and their Families (DCYF), the Juvenile Probation Department (JPD), San Francisco Police Department (SFPD), and all other Buchanan C.A.R.E. partners.
Essential Functions

Operations: Responsible for the day-to-day operations of the program by providing direct service and life skills curriculum, SFUSD lunch coordination, supporting program finances, gathering and reporting student and program data, and other program administration needs.
Communication:
Develop and maintain a high level of communication and positive relationships with school administrators, teachers, parents and other organizations/agencies
Develop and maintain positive parent relations
Respond promptly and courteously to parent concerns and/or complaints in a timely manner. Immediately notify and the C.A.R.E. Director of parent concerns and/or complaints
Communicate with parents/guardians regarding student progress in relation to attendance
Complete DCYF monthly reports and attendance
Manage up-to-date communication around scheduling, attendance, and records requests.
Support the management of student database and all other duties related to inputting, tracking and compiling student data.

Student Support:
Assist and respond to student’s needs, questions and requests during the school day.
Coach student supports and empower high school-aged youth.
Advocate for students’ needs through case consultations, CFTs and IEPs
Support students with creating and meeting goals for their Individual Learning Plans
Safety:
Participate in the Buchanan Safety Committee.
Mentor students requiring intensive emotional and behavioral support.
Assist teachers when needed with behavior management and conflict mediation, using restorative practices and de-escalation strategies.
Facilitate restorative circles in collaboration with Student Supports.
Create and implement short- and long-term plans for the Buchanan Alternative Education Programs.
Lead the scheduling and coordination of all exploratories and intakes.
Co-Lead field trips and activities during early release days.
Coordinate family and community engagement events.
Co-Facilitate life skills/advisory and other youth enrichment workshops.
Assist with the opening and/or closing of the school site.
Models Cause Driven Communication at initial point of contact with participants (Nurturing, Genuine, Determined, Hopeful, Welcoming)
Answer phone calls, reply to voicemails & respond alumni emails and requests
Knowledgeable of YMCA programs, services, schedules, etc.
Uphold YMCA and SFUSD policies for safety, supervision, mandated reporting and risk management.
Demonstrates the Character Counts values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.
Demonstrates competencies and willingness to develop in the Cause Driven Leadership areas of Advancing Our Mission and Cause, Building Relationships, Leading Operations and Developing & Inspiring Others.
Complete all mandatory ADP LMS Safety training and Y-USA e-Learning before the first shift in the facility
Attend staff meetings and trainings as required.
All other duties as assigned by your supervisor.
Work Environment/Minimum Physical Requirements

You must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodations.
All employees working with the YMCA are considered to have supervisory or disciplinary action relationship over minors. Fingerprints will be taken upon commencement of employment and will be submitted to the Association Office human resources department prior to beginning the first day of work.
Staff working on school campuses may be required to complete additional COVID safety training.
YMCA LEADER COMPETENCIES
ADVANCING OUR MISSION & CAUSE
Facilitates, co-creates, and implements equitable change for the good of the organization and/or community; Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit; Secures resources and support to advance the Y’s work; Engages volunteers and promotes social responsibility at all levels of the organization.
BUILDING RELATIONSHIPS
Creates sustainable relationships within the Y and with other organizations in service to the community; Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause; Values all people for their unique talents, and takes an
active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence.
LEADING OPERATIONS
Makes informed decisions based on logic, data, and sound judgment; Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model; Executes superior technical skills for the role; Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community; Ensures program or project goals are met and intended impact occurs.
DEVELOPING & INSPIRING PEOPLE
Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential; Demonstrates ability to understand and manage emotions effectively in all situations.
While all competencies are significant the following are critical to success in this position:

Facilitates, co-creates, and implements equitable change for the good of the organization and/or community.
Creates sustainable relationships within the Y and with other organizations in service to the community.
Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit.
Makes informed decisions based on logic, data, and sound judgment.
Ensures program or project goals are met and intended impact occurs.
Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential.
EFFECT ON END RESULTS

Clean and safe environment for members and employees
Compliance with Covid-19 safety protocols
100% of data entered into data systems weekly and monthly. Data measuring progress of the participants in their academic, social, and self-confidence skills.
85%+ students on caseload demonstrate improved school attendance.
75%+ students will develop education and/or career goals, as well as understand the steps needed to achieve their goals.
75%+ participants or caregivers identify a caring adult in the program.
Strive to meet and exceed goals and deliver a high-value experience for youth and families.
Clean and safe environment for participants and employees.
Compliance with Covid-19 safety protocols.
ACKNOWLEDGMENT
This job description is not meant to be all-inclusive. This position description is not a written or implied contract.