Information Technology Manager

DEFINITION
The first review period will be April 9th, 2026. Applications submitted after the first review date will be considered on an as-needed basis.
Walnut Valley Water District is excited to announce that we are accepting applications for the position of Information Technology Manager.
The District
At Walnut Valley Water District, we believe in putting people first . We understand the importance of maintaining a healthy work-life balance while striving for excellence in everything we do. Our vision statement, “ Shared Values, Shared Results ,” reflects our commitment to collaboration, integrity, and success. As a member of our team, you’ll not only be part of a dedicated workforce but also enjoy a comprehensive benefits package designed to support your personal and professional growth.
The Information Technology Manager is responsible for performing diverse, specialized, and complex work involving departmental planning and operational goals and objectives.
The role operates under the direction of the Director of Administrative Services. This is a manager-level position that is responsible for managing and directing information technology staff, and consultants engaged in the support, development, design, maintenance, and security of the District's wired and wireless networks, telecommunications systems, SCADA system, enterprise system, and desktop and audio/video hardware and software applications to meet District business and operating requirements.
DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Duties may include, but are not limited to, the following:

Provides direction for the District’s data and cybersecurity protection programs and oversees information technology governance, policies, and compliance.
Develops and maintains the District’s security strategy, security architecture, security awareness programs, and incident response processes.
Evaluates cybersecurity threats and technology trends, implementing effective security controls and risk mitigation strategies.
Ensures security policies, standards, and guidelines are current and in compliance with laws, regulations, and District policies.
Provides strategic risk guidance for IT projects, recommending technical controls and advising on security best practices.
Develops and tests a MIS Disaster Recovery System annually, with emphasis on shutdown and emergency guidelines and business interruption alternatives.
Ensures business-critical systems can be recovered during disasters or major incidents; coordinates backup procedures and off-site storage.
Supports patch management, backups, and disaster recovery planning for Operational Technology (OT) systems.
Collaborates with external vendors to maintain SCADA systems and OT network infrastructure.
Assists with segmentation of OT and IT networks to ensure a secure operational posture.
Integrates SCADA, Residual Control Systems (RCS), and other industrial technologies with District IT systems.
Oversees the operation, security, performance, and reliability of District computer, network, and telecommunication systems.
Establishes District-wide standards for hardware, software, networks, and telecommunications systems.
Manages evaluation and selection of hardware and software, ensuring compatibility and effectiveness.
Coordinates day-to-day operations of applications, networks, infrastructure, and telecommunications.
Administers local and wide area networks; monitors network performance and implements improvements to maximize uptime and efficiency.
Maintains servers, personal computers, and related peripheral equipment; performs hardware, software, and operating system maintenance.
Ensures installation of critical server updates and completion of daily and scheduled backups.
Manages teams responsible for the design, development, implementation, and maintenance of enterprise software supporting financial, HR, GIS, engineering, field operations, and other business systems.
Prioritizes application enhancements and reporting needs; monitors project status and system performance.
Oversees design, development, administration, and maintenance of process automation systems, including servers, communication networks, RCS, SCADA, radio systems, and microwave wireless systems.
Ensures systems security to maintain data integrity and availability.
Manages staff responsible for desktop, audio/video, telecommunications, and network support, ensuring timely and high-quality service delivery.
Responds to user service requests; performs troubleshooting, minor repairs, and system adjustments.
Supports the mobile workforce by deploying laptops, remote applications, and secure VPN access.
Develops training documentation and conducts user training for software and systems.
Designs, creates, tests, and maintains the District’s website and web-based application software.
Performs needs analyses, determines project feasibility, and estimates development and implementation timelines for database applications.
Serves as liaison with external vendors, reviewing proposals, negotiating contracts, preparing RFPs, and evaluating vendor performance.
Coordinates installation of hardware, communication lines, and software; ensures compliance with standards and security procedures.
Plans, organizes, directs and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards to recognize performance; recommends disciplinary action, up to and including termination, to address performance deficiencies, in accordance with the District’s Terms and Conditions of Employment.
Participates in the development and administration of the IT budget; forecasts staffing, equipment, and material needs.
Works with other District staff to establish priorities for use of information technology resources.
Maintains documentation for data systems, hardware/software inventory, licenses, and maintenance agreements.
Ensures compliance with District safety regulations.
TYPICAL PHYSICAL ACTIVITIES

Positions in this class typically require: stooping, bending, kneeling, crouching, standing, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions
Communicates orally with District Board members, management, co-workers, and the public in face-to-face, one-on-one, and group settings
Regularly uses a telephone for communication
Uses office equipment such as computer terminals, copiers, and FAX machines
Must be capable of reading, writing, and understanding material that is highly technical in nature
Must be able to carry, push, pull, reach, and lift equipment and materials up to 50 lbs.
Sits for extended periods of time
Hearing and vision within normal ranges
Occasionally operates District vehicles in conducting District business
Knowledge Of Employment Standards

Principles and applications of computer information systems, networks, and client-server environments.
Hardware and software components, including servers, switches, routers, firewalls, and related utilities.
Microsoft desktop, server, and networking operating systems, including Microsoft Exchange and SQL Server administration.
Common business software applications (Microsoft Office Suite and related programs).
Telecommunications systems and equipment.
Geographic Information Systems (GIS) and ESRI applications.
Web technologies, including HTML, JavaScript, and MS SQL Server maintenance.
Enterprise software applications.
Computer documentation standards and the ability to interpret technical materials.
Cybersecurity principles and practices, including firewalls, network segmentation, intrusion detection, and security controls in OT environments.
Principles and techniques of programming and programming documentation.
Troubleshooting methodologies for hardware, software, networks, and applications.
Methods for training users on computer systems and software applications.
Project planning, prioritization, and scheduling techniques.
Information technology planning practices and user requirements analysis.
Budget development, expenditure control, and resource management.
Principles and practices of management, supervision, leadership, motivation, team building, and conflict resolution.
Setting goals and objectives, work planning, performance evaluation, and employee development.
Proper and safe use of tools, materials, and equipment used in IT operations.
Rules and regulations related to safe, effective, and compliant work practices.
District policies, procedures, and administrative requirements.
Ability To

Oversee and participate in managing a comprehensive information technology program.
Develop, implement, and maintain computer systems, networks, and software applications.
Evaluate technology trends, anticipate District IT needs, and recommend investments in systems, hardware, and software.
Analyze system performance and troubleshoot complex hardware, software, and network issues.
Administer local and wide area networks, including installation and maintenance of PCs, servers, peripherals, and communications equipment.
Maintain backup programs and technical documentation to support system reliability and disaster recovery.
Read and interpret complex hardware and software specifications.
Maintain confidentiality of records, data, and sensitive information.
Organize, plan, prioritize, and complete technical projects efficiently and within deadlines.
Conduct research, evaluate service delivery methods, and identify opportunities for improvement.
Interpret and apply policies, procedures, regulations, and technical standards.
Prepare clear, concise reports, correspondence, and accurate records.
Prepare, administer, and monitor the IT department budget.
Assist in forecasting resource needs and evaluating cost-effective technology solutions.
Provide supervision, training, and professional development for IT staff.
Oversee, coordinate, and evaluate the work of assigned personnel.
Select, train, coach, and assess employee performance; develop performance and development plans.
Address department issues collaboratively and support District-wide initiatives.
Communicate effectively with IT and non-IT staff, both verbally and in writing.
Respond tactfully and professionally to inquiries from staff, the public, and outside agencies.
Establish and maintain cooperative, diplomatic working relationships across departments, with vendors, and with external partners.
Analyze complex problems, evaluate alternatives, and make sound recommendations.
Apply policies, procedures, and best practices in technology operations and management.
Prioritize workload and handle sensitive or technical projects with professional judgment.
Desirable Education And Experience
Any combination of education and experience that would likely provide the necessary knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be:
Education/Training
Bachelor's Degree or equivalent in Computer Science, Information Technology, Management Information Systems, or a closely related field with coursework in technology-related subjects.
Experience
Seven (7) years of progressively responsible experience in the development and maintenance of computerized management information systems, installing, configuring, supporting, and troubleshooting personal computers, networks, telephone systems, and associated operating systems and software applications, including three (3) years of experience in a supervisory capacity.
CERTIFICATION
The Following Certifications Are Highly Desirable

Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
Microsoft 365 Certified: Administrator Expert
Cisco Certified Network Associate (CCNA)
Special Requirements

Ability to pass a pre-employment physical.
Valid California Driver's License - Class "C". Must maintain an acceptable driving record as determined by the District's insurance carrier.
Reliable telephone in service at all times.
Reliable personal transportation.
OVERTIME ASSIGNMENTS
The purveyance of water is a vital service to the community and as such requires the availability of District personnel at all times. Consequently, all Information Technology employees, including the Information Technology Manager, will be required to respond to emergency calls, accept periodic overtime assignments, and perform any and all other duties deemed necessary by the District. Lacking a bona fide excuse satisfactory to the District, a failure to report when called could result in termination.
FAIR LABOR STANDARDS ACT
For the purposes of the Fair Labor Standards Act, the Information Technology Manager shall be considered a Mid-Management, "exempt" position.
“AT WILL” EMPLOYMENT
This is an “at will” position without expectation of indefinite employment and may be terminated at any time without cause within the total discretion of the appointing authority.
At Walnut Valley Water District, we believe in putting people first. We understand the importance of maintaining a healthy work-life balance while striving for excellence in everything we do. Our vision statement, "Shared Values, Shared Results," reflects our commitment to collaboration, integrity, and success. As a member of our team, you'll not only be part of a dedicated workforce but also enjoy a comprehensive benefits package designed to support your personal and professional growth.
Our Benefits Package Includes

Competitive Compensation: Enjoy a significant 16% increase in base pay from January 1, 2024, to January 1, 2027, ensuring your hard work is rewarded accordingly.
Certification and Performance Incentives: Class A or Class B drivers receive a 5% differential PERSable pay until July 1, 2027, recognizing the specialized skills and responsibilities of these roles. Employees who obtain water distribution, treatment, backflow, or water quality certificates above their job requirements are eligible for annual certification pay, recognizing and rewarding their commitment to professional development and excellence in their role.
Distribution Certification Pay from $600 - $2,500
Treatment Certification Pay from $600 - $1,350
Backflow/Cross Connection Pay from $750 - $2,250
Water Quality Certification Pay from $750 - $1,500

Flexible Work Schedule: Benefit from a 4/10 work schedule, providing you with flexibility and extended weekends to maintain a healthy work-life balance.
Generous Paid Time Off: Enjoy 13 paid holidays per year, along with generous vacation time ranging from 80 to 160 hours annually based on years of service. use it or lose it
Sick Leave
96 hours of sick leave per year ensures you can take care of your health without worrying about losing time off.
Sick leave is not use it or lose it.

Additional Leave Benefits: Mid-Management and Executive staff exempt employees receive administrative leave hours annually, allowing for personal time off without affecting regular vacation or sick leave. Mid-Management receives an additional 48 hours annually, and Executive staff receive an additional 64 hours annually.
Retirement Planning: Participate in the Federal Social Security System and California Public Employees’ Retirement System (CalPERS), with the District covering a portion of the Social Security cost until January 2027. Effective January 1, 2027, the District will cover 100% of the Social Security cost (excluding Medicare). The District also offers voluntary deferred compensation 457 plans to provide employees with a robust and proactive retirement package.
Comprehensive Health Coverage: Enjoy full payment of combined least-cost medical, dental, and vision family plans, ensuring you and your loved ones are covered without financial strain.
Disability and Life Insurance: Premiums for Short-Term Disability (STD) and Long-Term Disability (LTD) are covered, and employees receive a District-paid life insurance benefit of two times annual earnings, with supplemental voluntary options available.
Tuition Reimbursement: Take advantage of an annual tuition reimbursement of up to $8,500 to pursue academic degrees, certification programs, or job-related coursework, supporting your personal and professional growth.
At Walnut Valley Water District, we prioritize your well-being, professional growth, and financial security. Join us in fulfilling our shared values and achieving shared results while enjoying a fulfilling and rewarding career journey.
01
How many years of experience do you have in the development and maintenance of computerized management information systems, installing, configuring, supporting, and troubleshooting personal computers, networks, telephone systems, and associated operating systems and software applications

0-2 years
2-3 years
4-6 years
7+ years
02
How many years of experience do you have in a supervisory capacity?

None
1-2 years
3+ years
03
Do you hold a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Microsoft 365 Certified: Administrator Expert, or Cisco Certified Network Associate (CCNA)? Check all certifications that you have.

Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
Microsoft 365 Certified: Administrator Expert
Cisco Certified Network Associate (CCNA)
None
Required Question