Business Product Analyst II, III, Advisor

FedEx is seeking experienced Business Product Analyst to support critical revenue systems within our Enterprise Revenue Portfolio Management organization (RMIC).
This role sits at the intersection of business strategy and technology. You will translate complex business needs into clear, actionable requirements that power FedEx’s core revenue capabilities — including rating, invoicing, and settlement systems.
These systems directly impact how FedEx calculates shipping charges, generates invoices, processes payments, and manages revenue across global operations.
If you enjoy working in Agile environments, collaborating across technical and business teams, and driving measurable business value, this role offers exposure to high-impact enterprise initiatives.
What You Will Do
As a Business Product Analyst, you will:

Gather, analyze, and document business and system requirements.
Write clear user stories and define acceptance criteria.
Break down large features into manageable development stories.
Assist in prioritizing the Product Backlog based on business value and ROI, alignment with product strategy and team capacity
Partner closely with Product Managers, Engineering, Finance, Revenue Management, and Operations.
Facilitate discussions to clarify requirements and surface risks or dependencies.
Support Agile ceremonies (backlog refinement, sprint planning, reviews).
You Will Help Support Enterprise Systems Responsible For:
Rating Systems

Shipment charge calculations
Customer-level pricing
Error correction and billing adjustments
Invoicing Systems

Invoice generation and delivery
Duty and tax calculation
Country-specific tax compliance
Revenue accounting integration
Settlement Systems

Payments processing
Accounts receivable
Adjustments and financial reporting
Program & Production Support

Conduct impact assessments for system changes.
Support QA validation and testing activities.
Track and manage issues to ensure timely resolution.
Help monitor program effectiveness against defined performance metrics.
Preferred Qualifications

Experience in Revenue Management, Order-to-Cash / Order-to-Collect, or financial systems.
SQL proficiency.
Familiarity with system architecture and software design concepts.
Experience with Jira or similar backlog management tools.
Exposure to UX/UI or design thinking principles.
Experience supporting large-scale enterprise transformation initiatives.
Minimum Education
Bachelor's degree in computer science, engineering, or information systems or equivalent experience. Related experience may offset degree requirements and related education/degree may offset experience requirements.
Minimum Experience
Business Product Analyst II
Minimum Qualifications

Bachelor’s degree in Business, Information Systems, Computer Science, or related field
2–5 years of experience in business analysis, product management, or related discipline
Experience working in Agile or hybrid delivery environments
Demonstrated ability to lead requirements gathering sessions with stakeholders
Experience writing user stories, acceptance criteria, and functional documentation
Ability to perform data analysis and interpret metrics to support product decisions
Experience collaborating with cross-functional teams (Engineering, UX, Operations)
Strong stakeholder management and communication skills
Business Product Analyst III
Minimum Qualifications

Bachelor’s degree in Business, Information Systems, Computer Science, or related field (Master’s preferred)
5+ years of progressive experience in business/product analysis
Advanced experience leading complex product initiatives end-to-end
Proven ability to translate strategic objectives into executable product requirements
Experience influencing senior stakeholders and cross-functional leadership
Strong knowledge of product roadmapping and backlog prioritization
Experience leveraging data analytics tools to drive product insights
Demonstrated leadership, mentoring, and decision-making capabilities
Business Product Analyst Advisor
Minimum Qualifications

Bachelor’s degree in Business, Information Systems, Computer Science, or related field (Master’s preferred)
8+ years of progressive experience in business/product analysis
Demonstrated experience leading enterprise-level, cross-functional product initiatives
Proven ability to translate enterprise strategy into scalable product vision and execution plans
Experience influencing executive leadership and senior stakeholders
Advanced knowledge of product portfolio planning, roadmapping, and investment prioritization
Strong expertise leveraging data analytics and financial modeling to drive strategic product decisions
Demonstrated leadership in mentoring senior analysts and driving organizational alignment
Domicile Information

Hybrid work arrangement in one of the following U.S. IT locations: Orlando, FL; Memphis, TN; Plano, TX; Pittsburgh, PA
Application Deadline
Applications will be accepted for seven (7) days. The application window will close on March 19th at 5:00 PM Eastern Standard Time (EST) .
For details on our comprehensive benefits, click here .
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants Have Rights Under Federal Employment Laws:

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)