TDM Program Coordinator

About The Company
Galloway & Company, Inc. is a people-first company where collaboration, innovation, and career growth are at the heart of everything we do. You will grow personally and professionally with a supportive culture, flexible work environment, and strong focus on leadership development. You'll also work on diverse, impactful projects alongside multidisciplinary professionals who are passionate about making a difference. At Galloway, you're not just building communities — you're building a fulfilling career.
About The Role In Transportation Demand & Mobility Management
The TDM Program Coordinator is an essential member of the TDM + Mobility Management team, supporting the development and execution of client-facing outreach, communications, and event-based initiatives. The primary function of this role is to create compelling content across email, social media, web, and print channels while planning and hosting on-site events that promote alternative transportation options and drive behavior change. This role works closely with project managers, clients, vendors, and cross-functional team members to coordinate campaigns, manage digital platforms, support data tracking and reporting, and ensure high-quality client service. As a key contributor, the Coordinator helps strengthen commuter engagement, enhance client satisfaction, and support strategic, integrated transportation programs that advance sustainable mobility goals.
Responsibilities

Develop content for email, flyers, websites, social media, and other channels
Plan events at client sites, including vendor coordination, giveaway and incentive purchases, audience engagement activations or activities, material preparation, and event promotion
Host events at client sites, including set-up, audience engagement, and outreach, and breakdown
Support promotions and campaigns, including planning, content development, team and vendor coordination, incentives, and reporting
Manage project email inboxes and social media accounts, responding to inquiries or engaging with clients/customers as appropriate
Participate in individual and team brainstorm sessions to develop and refine content ideas and strategy
Research site-specific transportation options and amenities, as well as local and regional transit and transportation news, updates, events, and promotions
Input data into proprietary database, including client or customer information, event or incentive data, client compliance and activity data, and survey or trip count data
Support client research, including background research, audience research, and review or interpretation of survey results
Support improvements to project-related channels (e.g., websites or social media pages), initiatives, and team processes
Attend client meetings as appropriate under direction from the project manager
Assist Data and Research Analyst and/or traffic engineering staff with trip counts and related coordination as appropriate
Prepare, export, and format reports for consumption by the project manager, client, and local Department of Transportation or other stakeholder
Correspond with clients in-person, virtually, and over email
Support team organization, including file, material, incentive, and giveaway organization and inventory
Travel to client sites to deliver materials or incentives, attend events, meet with clients, or conduct site research
Deliver project needs on time and prioritize tasks effectively
You will love our unique Full Spectrum Approach™ that holistically champions the needs of our people, clients, and company to create a better experience for all. As a multidisciplinary company, with 11 in-house disciplines, this approach helps facilitate a deeper understanding of the design process, further enriching your professional growth and development.
Qualifications

Bachelor's degree in Communications, Marketing, Public Relations, Business, or a related field (Urban Planning degrees welcome, but this role is not a planning or design position)
Previous experience working in an office environment
Demonstrated high touch customer service experience
Experience inputting information into a database, preferably CRM software
Experience with and interest in developing content for social media, email, print, or other channels
Interest and/or experience in planning and executing small- and large-scale events
Interest in marketing-driven behavior change, community engagement, campaign strategy, and customer communications within the transportation and mobility space.
Interest in the commercial real estate industry and/or the interaction between transportation and land use
Ability to work and thrive in a fast-paced environment, managing multiple projects with competing deadlines
Effective communicator, able to communicate appropriately in-person, virtually, and in writing internally and externally with customers, clients, and with team members at all levels of the organization
Desire and ability to learn through hands-on experience
Collaborative and adaptive – works well with cross-functional teams and embraces feedback, ambiguity, and evolving or iterative solutions
Client-centered – focused on understanding client or stakeholder goals, challenges, and priorities to deliver the right solutions
Proactive and resourceful – anticipates needs or challenges in advance with options for potential solutions and able to take initiative
Analytical thinker – able to break down problems into manageable parts and use data to guide insights and action
Advanced Skills

Previous outreach or events experience, including interacting and engaging with the public
Previous experience with transportation demand management and human travel behavior
Previous experience creating reports and forms, designing and disseminating emails, and entering data in Salesforce and/or Pardot
Previous experience in a fast-paced office environment, such as a consulting firm or marketing agency
Strong knowledge of local and regional transportation options within Northern Virginia and the greater Washington, DC region
Experience engaging the public through events, campaigns, or digital communications is more important than technical transportation expertise
The estimated starting base salary for this role is $75,000-$85,000.
Beyond Base Salary
We’ve cultivated a culture rooted in collaboration, growth, and innovation . Here’s what you can expect:

100% employer-paid benefits, setting a high standard in the industry
Opportunities for biannual performance bonuses and profit sharing
A workplace culture that emphasizes internal promotion, mentorship, and career advancement
Nationally recognized as a great place to work—thanks to our outstanding teams and commitment to quality
All applicants must be legally authorized to work in the United States. Galloway does not sponsor H1-B or other work visa petitions . Pre-employment and ongoing drug screening is required.
Galloway & Company Inc. is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds, including protected veterans and individuals with disabilities.