Dental Hygienists
GoTo Telemed
•
Philadelphia, PA
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Entry level
Posted April 3, 2026
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Responsibilities
Commitments
Responsibilities
- Clinical Patient Care & Assessment
- Conduct comprehensive teledentistry consultations with patients via secure, HIPAA-compliant video conferencing platform (GoTo Telemed)
- Perform virtual patient assessments including review of dental history, current complaints, past dental treatment, medical history relevant to oral health, and medication review
- Assess patient oral health status through synchronous (real-time video) and asynchronous (store-and-forward) teledentistry modalities
- Collect and transmit digital intraoral and extraoral images, radiographs, and clinical data to supervising dentist via secure platform
- Provide professional oral health assessments, screening for dental pathology, and identification of treatment needs
- Screen for early signs of dental caries, periodontal disease, oral cancer, and other pathological conditions
- Document all clinical assessments, findings, and recommendations in integrated Electronic Health Record (EHR) system
- Develop and implement individualized treatment recommendations within RDH scope of practice
- Educate patients on oral hygiene techniques, preventive care strategies, and disease management protocols
- Preventive Care & Patient Education
- Provide comprehensive dental hygiene education addressing oral health maintenance, disease prevention, and treatment protocols
- Educate patients on proper brushing and flossing techniques using evidence-based methodologies
- Provide nutritional counseling related to oral health and dietary impact on dental disease
- Counsel patients on tobacco cessation, alcohol use reduction, and other lifestyle modifications affecting oral health
- Provide guidance on at-home fluoride varnish applications, antimicrobial rinses, and other preventive treatments (as permitted by state scope)
- Develop patient-specific home care instructions adapted for teledentistry delivery
- Support pain management strategies and post-operative guidance following dental procedures
- Conduct pre- and post-operative consultations with patients undergoing dental treatment
- Provide oral health instruction to patients with special needs, including pediatric, geriatric, and medically complex populations
- Create and share educational materials addressing common dental conditions, prevention strategies, and treatment options
- Collaboration with Supervising Dentist
- Maintain regular, professional communication with assigned supervising dentist(s) through secure messaging, phone consultation, or videoconference
- Transmit comprehensive patient assessment data, digital images, radiographs, and clinical findings to supervising dentist for diagnosis and treatment planning
- Obtain supervising dentist approval for treatment recommendations before communicating final plans to patients
- Seek consultation from supervising dentist regarding complex cases, medically compromised patients, or findings outside standard assessment protocols
- Comply with all state-specific supervision requirements including chart review, treatment plan approval, and documentation standards
- Ensure all teledentistry patient encounters comply with supervising dentist-approved protocols and clinical guidelines
- Document all consultations with supervising dentist including date, time, nature of consultation, and clinical decisions made
- Maintain professional relationship with supervising dentist through regular case discussions, quality review, and continuous improvement feedback
- Interprofessional Collaboration with Medical Practitioners
- Participate in interprofessional care coordination between teledentistry and medical practitioners when indicated
- Identify and communicate oral-systemic health connections relevant to patients' medical conditions (diabetes, hypertension, cardiovascular disease, etc.)
- Coordinate care with physicians, nurse practitioners, and other medical professionals when oral health impacts medical management
- Utilize integrated electronic health records for seamless information sharing with medical team members
- Refer patients to medical practitioners when dental findings suggest need for medical evaluation or follow-up
- Receive referrals from medical practitioners for dental evaluation of conditions with oral-systemic implications
- Participate in interdisciplinary case conferences regarding complex patient presentations
- Maintain awareness of patients' medical conditions, medications, and medical history impacting dental care planning
- Support chronic disease management through oral health interventions and patient education
- Digital Platform & Technology Proficiency
- Utilize GoTo Telemed secure video conferencing platform proficiently for all patient consultations
- Access and document patient information accurately in integrated Electronic Health Record (EHR) system
- Operate intraoral camera equipment to capture high-quality digital images for clinical assessment
- Understand and comply with Electronic Data Interchange (EDI) standards for claims submission and insurance verification
- Maintain competency with secure messaging system for patient and provider communication
- Use appointment scheduling and patient management features within GoTo Telemed platform
- Troubleshoot basic technical issues independently; escalate complex technical problems to dedicated platform support team
- Complete all mandatory HIPAA security and privacy training prior to patient contact
- Maintain awareness of telehealth-specific documentation requirements and billing code standards (D9995, D9996)
- Protect patient privacy and maintain confidentiality at all times during digital interactions
- Submit accurate, timely documentation of all patient encounters for billing and compliance purposes
- Coordinate appointment scheduling and patient communication through GoTo Telemed platform
- Respond promptly to patient inquiries and follow-up requests
- Communicate availability and scheduling changes proactively to GoTo Telemed operations team
- Maintain organized records of patient consultations, assessments, and treatment recommendations
- Comply with all contract terms, compensation arrangements, and billing requirements
- Maintain proper business records as 1099 independent contractor
- Respond to credentialing verification inquiries from insurance companies and regulatory agencies
- Cooperate with quality assurance audits, chart reviews, and compliance monitoring activities
- Provide feedback regarding patient flow, scheduling efficiency, and platform functionality
- Professional Development & Quality Assurance
- Complete comprehensive initial training program covering teledentistry platforms, protocols, clinical guidelines, and compliance requirements
- Maintain current, unrestricted RDH licensure in all states where patient care is delivered
- Maintain current CPR/BLS certification
- Participate in ongoing competency assessments and quality improvement initiatives
- Engage in continuing education per state dental board requirements and professional standards
- Participate in peer review and quality improvement processes as scheduled
- Report clinical or technical issues impacting patient safety immediately to supervising dentist and GoTo Telemed management
- Stay current with evidence-based teledentistry practices and evolving regulations
- Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)
Commitments
Work Schedule: Flexible - Set Your Own Hours
Location: Remote (Multi-State, U.S.)
Supervision Model: Licensed Dentist Available (Varies by State Regulations)
Participate in peer review and quality improvement processes as scheduled
Report clinical or technical issues impacting patient safety immediately to supervising dentist and GoTo Telemed management
Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)
Evidence of ability to work independently and make appropriate clinical decisions within scope of practice
Access to private, secure workspace free from patient confidentiality breaches
Backup internet connection or mobile hotspot capability recommended
Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
Willingness to participate in teledentistry-specific training and competency assessment
Agreement to maintain confidentiality and comply with all HIPAA requirements
Ability to work independently while maintaining collaborative relationships with supervising dentist
Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
Not Met Priorities
What still needs stronger evidence
Requirements
- Engage in continuing education per state dental board requirements and professional standards
- Current, active Registered Dental Hygienist (RDH) license in at least one U.S. state
- Unrestricted RDH license with no disciplinary history, sanctions, or board actions
- Current CPR/BLS (Basic Life Support) certification or ability to obtain within 30 days of hire
- Clean background check with no criminal convictions or pending charges
- Ability to obtain multi-state RDH licensure (via Dentist and Dental Hygienist Licensure Compact or individual state licensure)
- Clinical Experience
- Minimum 2 years of clinical dental hygiene practice experience in direct patient care setting
- Demonstrated competency in dental hygiene assessment, patient education, and preventive care delivery
- Experience with digital imaging, intraoral cameras, and electronic health records preferred
- Experience in preventive dentistry, patient education, and health coaching
- Evidence of ability to work independently and make appropriate clinical decisions within scope of practice
- Technical & Compliance Requirements
- Proficiency with video conferencing technology and digital platforms
- Understanding of HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
- Familiarity with Electronic Health Records (EHR) systems and basic EMR navigation
- Reliable, high-speed internet connection (minimum 15 Mbps upload/download speeds recommended for HD video)
- Access to private, secure workspace free from patient confidentiality breaches
- Backup internet connection or mobile hotspot capability recommended
- Competency with email, scheduling systems, and digital documentation
- Ability to operate or quickly learn to use intraoral camera equipment
- Understanding of EDI standards and dental billing basics
- Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
- Commitment to continuous compliance monitoring and quality improvement
- Professional references available from prior employers or supervising dentists
- Willingness to participate in teledentistry-specific training and competency assessment
- Agreement to maintain confidentiality and comply with all HIPAA requirements
- Ability to work independently while maintaining collaborative relationships with supervising dentist
- Ability to follow protocols precisely while exercising clinical judgment
- Prior teledentistry or remote patient care experience (1+ years)
- Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
- Expanded function certification (SDF application, fluoride varnish, sealant application, etc.)
Preferred Skills
- Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)
- Experience with digital imaging, intraoral cameras, and electronic health records preferred
- Prior teledentistry or telehealth experience preferred but not required
- Experience in preventive dentistry, patient education, and health coaching
- Understanding of EDI standards and dental billing basics
- Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
- Prior teledentistry or remote patient care experience (1+ years)
- Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
- Expanded function certification (SDF application, fluoride varnish, sealant application, etc.)
Education
- (Not required) – Education & Licensure (Non-Negotiable)
- (Not required) – Graduation from an accredited Dental Hygiene Program (Associate degree minimum; Bachelor's degree preferred)
- (Not required) – Current, active Registered Dental Hygienist (RDH) license in at least one U.S. state
- (Not required) – Bachelor of Science in Dental Hygiene degree
GoTo Telemed is seeking experienced, licensed Registered Dental Hygienists (RDH) to join our expanding teledentistry network. This is a flexible, 1099 independent contractor opportunity allowing you to deliver preventive dental care and patient education across multiple states using secure telehealth technology. We provide comprehensive support infrastructure including complete training, HIPAA-compliant digital platforms, insurance credentialing, billing services, supervising dentist network access, integrated EHR/EDI systems, professional liability insurance options, and an average of 200 network patients per month to ensure consistent patient volume and income potential.
Position Type: 1099 Independent Contractor
Work Schedule: Flexible - Set Your Own Hours
Location: Remote (Multi-State, U.S.)
Compensation Structure: Fee-for-Service Model
Patient Volume: Approximately 200 average monthly network patients assigned
Supervision Model: Licensed Dentist Available (Varies by State Regulations)
Clinical Patient Care & Assessment
Conduct comprehensive teledentistry consultations with patients via secure, HIPAA-compliant video conferencing platform (GoTo Telemed)
Perform virtual patient assessments including review of dental history, current complaints, past dental treatment, medical history relevant to oral health, and medication review
Assess patient oral health status through synchronous (real-time video) and asynchronous (store-and-forward) teledentistry modalities
Collect and transmit digital intraoral and extraoral images, radiographs, and clinical data to supervising dentist via secure platform
Provide professional oral health assessments, screening for dental pathology, and identification of treatment needs
Screen for early signs of dental caries, periodontal disease, oral cancer, and other pathological conditions
Document all clinical assessments, findings, and recommendations in integrated Electronic Health Record (EHR) system
Develop and implement individualized treatment recommendations within RDH scope of practice
Educate patients on oral hygiene techniques, preventive care strategies, and disease management protocols
Preventive Care & Patient Education
Provide comprehensive dental hygiene education addressing oral health maintenance, disease prevention, and treatment protocols
Educate patients on proper brushing and flossing techniques using evidence-based methodologies
Provide nutritional counseling related to oral health and dietary impact on dental disease
Counsel patients on tobacco cessation, alcohol use reduction, and other lifestyle modifications affecting oral health
Provide guidance on at-home fluoride varnish applications, antimicrobial rinses, and other preventive treatments (as permitted by state scope)
Develop patient-specific home care instructions adapted for teledentistry delivery
Support pain management strategies and post-operative guidance following dental procedures
Conduct pre- and post-operative consultations with patients undergoing dental treatment
Provide oral health instruction to patients with special needs, including pediatric, geriatric, and medically complex populations
Create and share educational materials addressing common dental conditions, prevention strategies, and treatment options
Collaboration with Supervising Dentist
Maintain regular, professional communication with assigned supervising dentist(s) through secure messaging, phone consultation, or videoconference
Transmit comprehensive patient assessment data, digital images, radiographs, and clinical findings to supervising dentist for diagnosis and treatment planning
Obtain supervising dentist approval for treatment recommendations before communicating final plans to patients
Seek consultation from supervising dentist regarding complex cases, medically compromised patients, or findings outside standard assessment protocols
Comply with all state-specific supervision requirements including chart review, treatment plan approval, and documentation standards
Ensure all teledentistry patient encounters comply with supervising dentist-approved protocols and clinical guidelines
Document all consultations with supervising dentist including date, time, nature of consultation, and clinical decisions made
Maintain professional relationship with supervising dentist through regular case discussions, quality review, and continuous improvement feedback
Interprofessional Collaboration with Medical Practitioners
Participate in interprofessional care coordination between teledentistry and medical practitioners when indicated
Identify and communicate oral-systemic health connections relevant to patients' medical conditions (diabetes, hypertension, cardiovascular disease, etc.)
Coordinate care with physicians, nurse practitioners, and other medical professionals when oral health impacts medical management
Utilize integrated electronic health records for seamless information sharing with medical team members
Refer patients to medical practitioners when dental findings suggest need for medical evaluation or follow-up
Receive referrals from medical practitioners for dental evaluation of conditions with oral-systemic implications
Participate in interdisciplinary case conferences regarding complex patient presentations
Maintain awareness of patients' medical conditions, medications, and medical history impacting dental care planning
Support chronic disease management through oral health interventions and patient education
Digital Platform & Technology Proficiency
Utilize GoTo Telemed secure video conferencing platform proficiently for all patient consultations
Access and document patient information accurately in integrated Electronic Health Record (EHR) system
Operate intraoral camera equipment to capture high-quality digital images for clinical assessment
Understand and comply with Electronic Data Interchange (EDI) standards for claims submission and insurance verification
Maintain competency with secure messaging system for patient and provider communication
Use appointment scheduling and patient management features within GoTo Telemed platform
Troubleshoot basic technical issues independently; escalate complex technical problems to dedicated platform support team
Complete all mandatory HIPAA security and privacy training prior to patient contact
Maintain awareness of telehealth-specific documentation requirements and billing code standards (D9995, D9996)
Protect patient privacy and maintain confidentiality at all times during digital interactions
Administrative & Business Responsibilities
Submit accurate, timely documentation of all patient encounters for billing and compliance purposes
Coordinate appointment scheduling and patient communication through GoTo Telemed platform
Respond promptly to patient inquiries and follow-up requests
Communicate availability and scheduling changes proactively to GoTo Telemed operations team
Maintain organized records of patient consultations, assessments, and treatment recommendations
Comply with all contract terms, compensation arrangements, and billing requirements
Maintain proper business records as 1099 independent contractor
Respond to credentialing verification inquiries from insurance companies and regulatory agencies
Cooperate with quality assurance audits, chart reviews, and compliance monitoring activities
Provide feedback regarding patient flow, scheduling efficiency, and platform functionality
Professional Development & Quality Assurance
Complete comprehensive initial training program covering teledentistry platforms, protocols, clinical guidelines, and compliance requirements
Maintain current, unrestricted RDH licensure in all states where patient care is delivered
Maintain current CPR/BLS certification
Participate in ongoing competency assessments and quality improvement initiatives
Engage in continuing education per state dental board requirements and professional standards
Participate in peer review and quality improvement processes as scheduled
Report clinical or technical issues impacting patient safety immediately to supervising dentist and GoTo Telemed management
Stay current with evidence-based teledentistry practices and evolving regulations
Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)
Requirements
Education & Licensure (Non-Negotiable)
Graduation from an accredited Dental Hygiene Program (Associate degree minimum; Bachelor's degree preferred)
Current, active Registered Dental Hygienist (RDH) license in at least one U.S. state
Unrestricted RDH license with no disciplinary history, sanctions, or board actions
Current CPR/BLS (Basic Life Support) certification or ability to obtain within 30 days of hire
Clean background check with no criminal convictions or pending charges
Ability to obtain multi-state RDH licensure (via Dentist and Dental Hygienist Licensure Compact or individual state licensure)
Clinical Experience
Minimum 2 years of clinical dental hygiene practice experience in direct patient care setting
Demonstrated competency in dental hygiene assessment, patient education, and preventive care delivery
Experience with digital imaging, intraoral cameras, and electronic health records preferred
Prior teledentistry or telehealth experience preferred but not required
Experience in preventive dentistry, patient education, and health coaching
Evidence of ability to work independently and make appropriate clinical decisions within scope of practice
Technical & Compliance Requirements
Proficiency with video conferencing technology and digital platforms
Understanding of HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
Familiarity with Electronic Health Records (EHR) systems and basic EMR navigation
Reliable, high-speed internet connection (minimum 15 Mbps upload/download speeds recommended for HD video)
Access to private, secure workspace free from patient confidentiality breaches
Backup internet connection or mobile hotspot capability recommended
Competency with email, scheduling systems, and digital documentation
Ability to operate or quickly learn to use intraoral camera equipment
Understanding of EDI standards and dental billing basics
Professional Requirements
Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
Commitment to continuous compliance monitoring and quality improvement
Professional references available from prior employers or supervising dentists
Demonstrated reliability and professional responsibility
Willingness to participate in teledentistry-specific training and competency assessment
Agreement to maintain confidentiality and comply with all HIPAA requirements
Communication & Patient Care Skills
Excellent verbal and written communication abilities
Ability to clearly explain complex dental information to diverse patient populations
Strong listening and empathy skills for patient-centered care delivery
Professional demeanor and positive patient rapport-building abilities
Ability to work independently while maintaining collaborative relationships with supervising dentist
Responsive to patient questions, concerns, and follow-up requests
Strong time management and organizational skills
Adaptability to diverse patient populations and clinical scenarios
Ability to follow protocols precisely while exercising clinical judgment
Preferred Qualifications
Prior teledentistry or remote patient care experience (1+ years)
Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
Bachelor of Science in Dental Hygiene degree
Expanded function certification (SDF application, fluoride varnish, sealant application, etc.)
Community health or public health dental hygiene background
Experience in school-based or community dental programs
Bilingual or multilingual capabilities
Experience with specific EHR platforms (Dentrix, Eaglesoft, Open Dental, Curve Dental)
Advanced certification in oral health education or prevention
Experience working with medically complex or underserved populations
Knowledge of medical-dental collaboration and oral-systemic health concepts
Prior experience with dental billing codes and insurance verification
Benefits
Professional Liability Insurance Program
Discounted group malpractice insurance rates available (you responsible for premium)
Subsidized rates negotiated with dental-specific carriers
Coverage tailored for teledentistry RDH scope of practice
Optional enrollment at discounted rates vs. individual policies
Platform & Technology Infrastructure
Complete HIPAA-compliant teledentistry platform access provided at no cost
Secure video conferencing system with 99.9% uptime guarantee
Integrated Electronic Health Record (EHR) system with patient history, imaging, and treatment documentation
Intraoral camera and digital imaging integration
Appointment scheduling and patient management system
Secure messaging system for patient communication
Encrypted data storage and backup systems
Credentialing & Compliance Support
Comprehensive insurance network credentialing across major dental plans
RDH license verification with state dental boards
Background check processing
Supervised practice credentialing with assigned supervising dentist(s)
Ongoing license monitoring and renewal reminders
Regulatory compliance documentation and templates
CDT code and billing code guidance
Billing & Payment Services
Professional dental billing services with insurance expertise
Claim submission to all major payers (private, Medicaid, Medicare)
Electronic Data Interchange (EDI) integration for claims processing
Insurance eligibility verification prior to patient consultations
Explanation of Benefits (EOB) management
Claim denial response and appeal support
Patient payment processing and collections support
Detailed encounter reporting and revenue tracking
Dedicated billing team available during business hours
Patient Management & Support
Approximately 200 average monthly network patients assigned to your profile
Appointment scheduling coordination and patient reminders
New patient intake processing and verification
Patient communication support via secure platform
Treatment plan delivery and patient engagement
Training & Professional Development
Comprehensive onboarding program covering:
GoTo Telemed platform orientation and hands-on training
HIPAA compliance and security training
Teledentistry-specific clinical guidelines and protocols
Supervising dentist introduction and collaboration framework
Digital imaging and intraoral camera operation
EHR system navigation and documentation standards
Insurance billing, codes (D9995, D9996), and claims submission
Patient communication strategies for virtual care
Troubleshooting and technical support procedures
Competency assessment upon training completion
Ongoing continuing education opportunities and resources
Access to teledentistry webinars and training updates
Mentorship and quality improvement feedback
Supervising Dentist Network
Access to network of licensed, credentialed supervising dentists
Supervising dentist assignment based on state regulations and patient needs
Dentist availability for real-time consultation via phone, secure messaging, or videoconference
Support for state-specific supervision requirements and compliance
Collaborative practice protocols and treatment plan approval systems
Emergency consultation availability
Technical Support & Operations
24/7 technical support team for platform and connectivity issues
Dedicated account manager for operational support
Regular platform updates and feature enhancements
Data security and HIPAA compliance oversight
Performance monitoring and quality assurance feedback
Scheduling support and patient flow optimization
Regular communication regarding system updates and changes
Network & Collaboration Opportunities
Access to GoTo Telemed provider network for patient referrals
Visibility in patient directory and provider search
Collaboration with medical practitioners in interprofessional care model
Continuing education through network partnerships
Professional networking events and provider community
PATIENT VOLUME & INCOME POTENTIAL
Average Patient Assignment
Network Patients Provided:
Approximately 200 average monthly network patients will be assigned to your profile
Patient volume ensures consistent consultation opportunities
Patient mix varies by geography, specialty focus, and practice setting
New patients sourced from GoTo Telemed's marketing and provider referral network
Position Type: 1099 Independent Contractor
Work Schedule: Flexible - Set Your Own Hours
Location: Remote (Multi-State, U.S.)
Compensation Structure: Fee-for-Service Model
Patient Volume: Approximately 200 average monthly network patients assigned
Supervision Model: Licensed Dentist Available (Varies by State Regulations)
Clinical Patient Care & Assessment
Conduct comprehensive teledentistry consultations with patients via secure, HIPAA-compliant video conferencing platform (GoTo Telemed)
Perform virtual patient assessments including review of dental history, current complaints, past dental treatment, medical history relevant to oral health, and medication review
Assess patient oral health status through synchronous (real-time video) and asynchronous (store-and-forward) teledentistry modalities
Collect and transmit digital intraoral and extraoral images, radiographs, and clinical data to supervising dentist via secure platform
Provide professional oral health assessments, screening for dental pathology, and identification of treatment needs
Screen for early signs of dental caries, periodontal disease, oral cancer, and other pathological conditions
Document all clinical assessments, findings, and recommendations in integrated Electronic Health Record (EHR) system
Develop and implement individualized treatment recommendations within RDH scope of practice
Educate patients on oral hygiene techniques, preventive care strategies, and disease management protocols
Preventive Care & Patient Education
Provide comprehensive dental hygiene education addressing oral health maintenance, disease prevention, and treatment protocols
Educate patients on proper brushing and flossing techniques using evidence-based methodologies
Provide nutritional counseling related to oral health and dietary impact on dental disease
Counsel patients on tobacco cessation, alcohol use reduction, and other lifestyle modifications affecting oral health
Provide guidance on at-home fluoride varnish applications, antimicrobial rinses, and other preventive treatments (as permitted by state scope)
Develop patient-specific home care instructions adapted for teledentistry delivery
Support pain management strategies and post-operative guidance following dental procedures
Conduct pre- and post-operative consultations with patients undergoing dental treatment
Provide oral health instruction to patients with special needs, including pediatric, geriatric, and medically complex populations
Create and share educational materials addressing common dental conditions, prevention strategies, and treatment options
Collaboration with Supervising Dentist
Maintain regular, professional communication with assigned supervising dentist(s) through secure messaging, phone consultation, or videoconference
Transmit comprehensive patient assessment data, digital images, radiographs, and clinical findings to supervising dentist for diagnosis and treatment planning
Obtain supervising dentist approval for treatment recommendations before communicating final plans to patients
Seek consultation from supervising dentist regarding complex cases, medically compromised patients, or findings outside standard assessment protocols
Comply with all state-specific supervision requirements including chart review, treatment plan approval, and documentation standards
Ensure all teledentistry patient encounters comply with supervising dentist-approved protocols and clinical guidelines
Document all consultations with supervising dentist including date, time, nature of consultation, and clinical decisions made
Maintain professional relationship with supervising dentist through regular case discussions, quality review, and continuous improvement feedback
Interprofessional Collaboration with Medical Practitioners
Participate in interprofessional care coordination between teledentistry and medical practitioners when indicated
Identify and communicate oral-systemic health connections relevant to patients' medical conditions (diabetes, hypertension, cardiovascular disease, etc.)
Coordinate care with physicians, nurse practitioners, and other medical professionals when oral health impacts medical management
Utilize integrated electronic health records for seamless information sharing with medical team members
Refer patients to medical practitioners when dental findings suggest need for medical evaluation or follow-up
Receive referrals from medical practitioners for dental evaluation of conditions with oral-systemic implications
Participate in interdisciplinary case conferences regarding complex patient presentations
Maintain awareness of patients' medical conditions, medications, and medical history impacting dental care planning
Support chronic disease management through oral health interventions and patient education
Digital Platform & Technology Proficiency
Utilize GoTo Telemed secure video conferencing platform proficiently for all patient consultations
Access and document patient information accurately in integrated Electronic Health Record (EHR) system
Operate intraoral camera equipment to capture high-quality digital images for clinical assessment
Understand and comply with Electronic Data Interchange (EDI) standards for claims submission and insurance verification
Maintain competency with secure messaging system for patient and provider communication
Use appointment scheduling and patient management features within GoTo Telemed platform
Troubleshoot basic technical issues independently; escalate complex technical problems to dedicated platform support team
Complete all mandatory HIPAA security and privacy training prior to patient contact
Maintain awareness of telehealth-specific documentation requirements and billing code standards (D9995, D9996)
Protect patient privacy and maintain confidentiality at all times during digital interactions
Administrative & Business Responsibilities
Submit accurate, timely documentation of all patient encounters for billing and compliance purposes
Coordinate appointment scheduling and patient communication through GoTo Telemed platform
Respond promptly to patient inquiries and follow-up requests
Communicate availability and scheduling changes proactively to GoTo Telemed operations team
Maintain organized records of patient consultations, assessments, and treatment recommendations
Comply with all contract terms, compensation arrangements, and billing requirements
Maintain proper business records as 1099 independent contractor
Respond to credentialing verification inquiries from insurance companies and regulatory agencies
Cooperate with quality assurance audits, chart reviews, and compliance monitoring activities
Provide feedback regarding patient flow, scheduling efficiency, and platform functionality
Professional Development & Quality Assurance
Complete comprehensive initial training program covering teledentistry platforms, protocols, clinical guidelines, and compliance requirements
Maintain current, unrestricted RDH licensure in all states where patient care is delivered
Maintain current CPR/BLS certification
Participate in ongoing competency assessments and quality improvement initiatives
Engage in continuing education per state dental board requirements and professional standards
Participate in peer review and quality improvement processes as scheduled
Report clinical or technical issues impacting patient safety immediately to supervising dentist and GoTo Telemed management
Stay current with evidence-based teledentistry practices and evolving regulations
Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)
Requirements
Education & Licensure (Non-Negotiable)
Graduation from an accredited Dental Hygiene Program (Associate degree minimum; Bachelor's degree preferred)
Current, active Registered Dental Hygienist (RDH) license in at least one U.S. state
Unrestricted RDH license with no disciplinary history, sanctions, or board actions
Current CPR/BLS (Basic Life Support) certification or ability to obtain within 30 days of hire
Clean background check with no criminal convictions or pending charges
Ability to obtain multi-state RDH licensure (via Dentist and Dental Hygienist Licensure Compact or individual state licensure)
Clinical Experience
Minimum 2 years of clinical dental hygiene practice experience in direct patient care setting
Demonstrated competency in dental hygiene assessment, patient education, and preventive care delivery
Experience with digital imaging, intraoral cameras, and electronic health records preferred
Prior teledentistry or telehealth experience preferred but not required
Experience in preventive dentistry, patient education, and health coaching
Evidence of ability to work independently and make appropriate clinical decisions within scope of practice
Technical & Compliance Requirements
Proficiency with video conferencing technology and digital platforms
Understanding of HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
Familiarity with Electronic Health Records (EHR) systems and basic EMR navigation
Reliable, high-speed internet connection (minimum 15 Mbps upload/download speeds recommended for HD video)
Access to private, secure workspace free from patient confidentiality breaches
Backup internet connection or mobile hotspot capability recommended
Competency with email, scheduling systems, and digital documentation
Ability to operate or quickly learn to use intraoral camera equipment
Understanding of EDI standards and dental billing basics
Professional Requirements
Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
Commitment to continuous compliance monitoring and quality improvement
Professional references available from prior employers or supervising dentists
Demonstrated reliability and professional responsibility
Willingness to participate in teledentistry-specific training and competency assessment
Agreement to maintain confidentiality and comply with all HIPAA requirements
Communication & Patient Care Skills
Excellent verbal and written communication abilities
Ability to clearly explain complex dental information to diverse patient populations
Strong listening and empathy skills for patient-centered care delivery
Professional demeanor and positive patient rapport-building abilities
Ability to work independently while maintaining collaborative relationships with supervising dentist
Responsive to patient questions, concerns, and follow-up requests
Strong time management and organizational skills
Adaptability to diverse patient populations and clinical scenarios
Ability to follow protocols precisely while exercising clinical judgment
Preferred Qualifications
Prior teledentistry or remote patient care experience (1+ years)
Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
Bachelor of Science in Dental Hygiene degree
Expanded function certification (SDF application, fluoride varnish, sealant application, etc.)
Community health or public health dental hygiene background
Experience in school-based or community dental programs
Bilingual or multilingual capabilities
Experience with specific EHR platforms (Dentrix, Eaglesoft, Open Dental, Curve Dental)
Advanced certification in oral health education or prevention
Experience working with medically complex or underserved populations
Knowledge of medical-dental collaboration and oral-systemic health concepts
Prior experience with dental billing codes and insurance verification
Benefits
Professional Liability Insurance Program
Discounted group malpractice insurance rates available (you responsible for premium)
Subsidized rates negotiated with dental-specific carriers
Coverage tailored for teledentistry RDH scope of practice
Optional enrollment at discounted rates vs. individual policies
Platform & Technology Infrastructure
Complete HIPAA-compliant teledentistry platform access provided at no cost
Secure video conferencing system with 99.9% uptime guarantee
Integrated Electronic Health Record (EHR) system with patient history, imaging, and treatment documentation
Intraoral camera and digital imaging integration
Appointment scheduling and patient management system
Secure messaging system for patient communication
Encrypted data storage and backup systems
Credentialing & Compliance Support
Comprehensive insurance network credentialing across major dental plans
RDH license verification with state dental boards
Background check processing
Supervised practice credentialing with assigned supervising dentist(s)
Ongoing license monitoring and renewal reminders
Regulatory compliance documentation and templates
CDT code and billing code guidance
Billing & Payment Services
Professional dental billing services with insurance expertise
Claim submission to all major payers (private, Medicaid, Medicare)
Electronic Data Interchange (EDI) integration for claims processing
Insurance eligibility verification prior to patient consultations
Explanation of Benefits (EOB) management
Claim denial response and appeal support
Patient payment processing and collections support
Detailed encounter reporting and revenue tracking
Dedicated billing team available during business hours
Patient Management & Support
Approximately 200 average monthly network patients assigned to your profile
Appointment scheduling coordination and patient reminders
New patient intake processing and verification
Patient communication support via secure platform
Treatment plan delivery and patient engagement
Training & Professional Development
Comprehensive onboarding program covering:
GoTo Telemed platform orientation and hands-on training
HIPAA compliance and security training
Teledentistry-specific clinical guidelines and protocols
Supervising dentist introduction and collaboration framework
Digital imaging and intraoral camera operation
EHR system navigation and documentation standards
Insurance billing, codes (D9995, D9996), and claims submission
Patient communication strategies for virtual care
Troubleshooting and technical support procedures
Competency assessment upon training completion
Ongoing continuing education opportunities and resources
Access to teledentistry webinars and training updates
Mentorship and quality improvement feedback
Supervising Dentist Network
Access to network of licensed, credentialed supervising dentists
Supervising dentist assignment based on state regulations and patient needs
Dentist availability for real-time consultation via phone, secure messaging, or videoconference
Support for state-specific supervision requirements and compliance
Collaborative practice protocols and treatment plan approval systems
Emergency consultation availability
Technical Support & Operations
24/7 technical support team for platform and connectivity issues
Dedicated account manager for operational support
Regular platform updates and feature enhancements
Data security and HIPAA compliance oversight
Performance monitoring and quality assurance feedback
Scheduling support and patient flow optimization
Regular communication regarding system updates and changes
Network & Collaboration Opportunities
Access to GoTo Telemed provider network for patient referrals
Visibility in patient directory and provider search
Collaboration with medical practitioners in interprofessional care model
Continuing education through network partnerships
Professional networking events and provider community
PATIENT VOLUME & INCOME POTENTIAL
Average Patient Assignment
Network Patients Provided:
Approximately 200 average monthly network patients will be assigned to your profile
Patient volume ensures consistent consultation opportunities
Patient mix varies by geography, specialty focus, and practice setting
New patients sourced from GoTo Telemed's marketing and provider referral network