Customer Lead Coordinator (Hot Inbound Leads)

$42,000 Salary | In-Office | Dallas, TX | Bilingual preferred but not required
When customers reach out, you're the first connection.
You answer, qualify, and make sure they get scheduled with the right sales advisor quickly.
If you're organized, responsive, and comfortable on the phone, this role is for you.
What You'll Do
Customers contact us when they're moving and need help setting up home services. Sales advisors close the deals — you make sure that customers and sales advisors connect.
Customers love what we do . We've earned thousands of five-star reviews by making the move-in process simple.
What a typical day looks like:

Answer inbound calls from customers requesting help with home services
Respond quickly to new lead notifications in the CRM
Schedule conversations between customers and the right sales advisor
Route leads correctly in the system so nothing falls through the cracks
Follow up to make sure scheduled conversations actually happen
Communicate with sales advisors and processing teams when coordination is needed
Keep clean, organized documentation in our CRM
This is a high-activity coordination role . Expect steady calls, inbound inquiries, and constant communication with the sales team.
What This Role Is

Front-line customer interaction
High responsiveness and urgency
Structured but fast-paced
Team-based and collaborative
A key link in the sales process
Requirements
Who Thrives Here
You'll do very well if you:

Respond quickly and don't let leads sit unattendend
Enjoy talking to customers without having to "sell"
Stay organized even when juggling multiple conversations
Are comfortable using CRM systems and scheduling tools
Take pride in following through on tasks
Strong backgrounds include: Customer service

Call center
Front desk
Appointment setting
Sales support
Administrative coordination
Benefits
Spanish/English bilingual preferred, but not required.
Compensation & Benefits

$42,000 annual salary
Paid training
Paid time off and paid holidays
Medical, dental, and vision insurance
401(k)
Work Environment
Full-time, in-office position in Dallas, TX

Team-oriented environment
Clear processes and workflows
Supportive leadership
Established, growing company
About Us
MyUtilities is an established company expanding our Dallas team. We simplify the move-in process by helping customers set up electricity, internet, cable, security, and more in one place. Our processing team ensures every order is completed accurately and efficiently behind the scenes.
If you're organized, responsive, and like being the hub that keeps everything moving — apply today.