Care Coordinator - IKC - Orlando, FL
DaVita Kidney Care
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Orlando, FL
0
0
0
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Not Applicable
Posted March 28, 2026
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Responsibilities
Commitments
Responsibilities
- Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
- Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
- Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
- Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
- Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
- Communicate directly with patients in a timely and professional manner
- Maintain accurate, complete, and confidential documentation
- Demonstrate exceptional two-way communication, both oral and written
- Act in alignment with DaVita’s mission and values to deliver high-quality patient care
Commitments
Location and Travel:
Travel within the assigned market to DaVita clinics and/or Nephrology Practices in Orlando, FL and surrounding areas.
Commute to/from centrally posted location: 90 minutes
Mileage Reimbursed - reliable personal transportation required
Position Details
Work in clinics/partner practices (as required 3-5 days), remaining days remote
Full-Time, Monday–Friday schedule
Daily start time between 7:00–8:00 AM
Must provide flexibility as needed to meet patient and clinic needs
Remote work environment must include a quiet, private space with high-speed internet to support efficient use of all programs.
Flexible hybrid schedule with opportunity for professional growth
This position will be open for a minimum of three days.
Not Met Priorities
What still needs stronger evidence
Requirements
- 2+ years of experience in a professional office environment
- Ability to handle confidential information with discretion and sound judgment
- Strong verbal communication skills
- Proficiency in Microsoft Office, Excel, and Outlook
- Prior experience with Electronic Medical Records preferred
- Commitment to service excellence and patient satisfaction
- Ability to work autonomously while collaborating effectively with the team
Preferred Skills
- Prior experience with Electronic Medical Records preferred
- 1–3 years clinical medical office experience
- CNA or MA experience is a plus
- Experience coordinating care (referrals, care management, etc.)
- Familiarity navigating insurance payers
- Experience in direct patient care or support
- Prior medical office environment experience
- Make a direct impact on the lives of patients with complex chronic conditions
Education
- (Required) – High school diploma or GED required
Posting Date
03/20/2026
116 Sturtevant St, Orlando, Florida, 32806, United States of America
Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator
It takes a village to care for our patients, and as a Care Coordinator (CC) , you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You’ll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.
Location and Travel:
Travel within the assigned market to DaVita clinics and/or Nephrology Practices in Orlando, FL and surrounding areas.
Commute to/from centrally posted location: 90 minutes
Mileage Reimbursed - reliable personal transportation required
Position Details
Work in clinics/partner practices (as required 3-5 days), remaining days remote
Full-Time, Monday–Friday schedule
Daily start time between 7:00–8:00 AM
Must provide flexibility as needed to meet patient and clinic needs
Remote work environment must include a quiet, private space with high-speed internet to support efficient use of all programs.
Responsibilities
Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Demonstrate exceptional two-way communication, both oral and written
Act in alignment with DaVita’s mission and values to deliver high-quality patient care
Qualifications
High school diploma or GED required
2+ years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office, Excel, and Outlook
Prior experience with Electronic Medical Records preferred
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Preferred Qualifications
1–3 years clinical medical office experience
CNA or MA experience is a plus
Experience coordinating care (referrals, care management, etc.)
Familiarity navigating insurance payers
Experience in direct patient care or support
Prior medical office environment experience
Why You’ll Love Working Here
Make a direct impact on the lives of patients with complex chronic conditions
Be part of a mission-driven, collaborative care team
Flexible hybrid schedule with opportunity for professional growth
What We’ll Provide
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $20.00 - $23.00/hour.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
03/20/2026
116 Sturtevant St, Orlando, Florida, 32806, United States of America
Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator
It takes a village to care for our patients, and as a Care Coordinator (CC) , you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You’ll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.
Location and Travel:
Travel within the assigned market to DaVita clinics and/or Nephrology Practices in Orlando, FL and surrounding areas.
Commute to/from centrally posted location: 90 minutes
Mileage Reimbursed - reliable personal transportation required
Position Details
Work in clinics/partner practices (as required 3-5 days), remaining days remote
Full-Time, Monday–Friday schedule
Daily start time between 7:00–8:00 AM
Must provide flexibility as needed to meet patient and clinic needs
Remote work environment must include a quiet, private space with high-speed internet to support efficient use of all programs.
Responsibilities
Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate, complete, and confidential documentation
Demonstrate exceptional two-way communication, both oral and written
Act in alignment with DaVita’s mission and values to deliver high-quality patient care
Qualifications
High school diploma or GED required
2+ years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office, Excel, and Outlook
Prior experience with Electronic Medical Records preferred
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Preferred Qualifications
1–3 years clinical medical office experience
CNA or MA experience is a plus
Experience coordinating care (referrals, care management, etc.)
Familiarity navigating insurance payers
Experience in direct patient care or support
Prior medical office environment experience
Why You’ll Love Working Here
Make a direct impact on the lives of patients with complex chronic conditions
Be part of a mission-driven, collaborative care team
Flexible hybrid schedule with opportunity for professional growth
What We’ll Provide
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $20.00 - $23.00/hour.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.