Merchant Success Strategist
Bread Financial
•
Columbus, OH
0
0
0
0
Not Applicable
Posted March 20, 2026
Job link
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Responsibilities
Commitments
Responsibilities
- Cultivate strong merchant relationships to create a mutually beneficial partnership, constantly seeking expansion/growth/upsell opportunities for the client and ensuring the client understands the value our company brings to their business.
- Help merchants create and deploy effective marketing initiatives around financing using a data-driven approach. - (40%)
- Communicate complex technical concepts to non-technical audiences, train merchants on our tools, and promote product adoption. - (30%)
- Work independently in a dynamic environment, maintain organization across multiple tasks, and communicate effectively with internal and external stakeholders. - (30%)
Commitments
Direct Reports : 0
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Travel
Ability to travel up to 20% annually
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.
New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).
Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.
Hired associates can immediately enroll in Bread Financial’s 401(k) plan.
All associates receive 11 paid holidays.
Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off.
Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year.
Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year.
Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December.
Bread Financial proudly marks 30 years of success in 2026.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.
The Company will provide accommodations to applicants needing accommodations to complete the application process.
Applicants with disabilities may contact the Company to request and arrange for accommodations.
If you need assistance to accommodate a disability, you may request an accommodation at any time.
Please contact the Recruiting Team at TaOps@breadfinancial.com.
Job Family
Client Services
Job Type
Regular
Not Met Priorities
What still needs stronger evidence
Requirements
- 5+ years experience in Account Management, Sales, Finance, Product Management, Project Management, Marketing, payments portfolio management
- Account Management
- Digital Marketing
- E-Commerce
- Microsoft Excel Data Analysis
- Online Marketing
- Upselling
Preferred Skills
- Bachelor’s Degree in Business, Marketing, Finance, Economics, or or related field of study or equivalent, relevant work experience
- Proficiency in using Excel for data analysis and business analysis, particularly with e-commerce data.
- Experience in online marketing and/or retail/e-commerce.
- Salesforce Platform
- Account Management
- Digital Marketing
- E-Commerce
- Microsoft Excel Data Analysis
- Online Marketing
Education
- (Not required) – High School Diploma or GED.
- (Not required) – Bachelor’s Degree in Business, Marketing, Finance, Economics, or or related field of study or equivalent, relevant work experience
Every career journey is personal. That's why we empower you with the tools and support to create your own success story.
Be challenged. Be heard. Be valued. Be you ... be here.
Job Summary
This role is dedicated to nurturing day-to-day relationships with merchant partners, developing and executing merchant trainings, and conducting business reviews. This role is pivotal in shaping the merchant experience, ensuring customer health, and identifying opportunities for retention and growth within the business portfolio.
Essential Job Functions
Cultivate strong merchant relationships to create a mutually beneficial partnership, constantly seeking expansion/growth/upsell opportunities for the client and ensuring the client understands the value our company brings to their business. Help merchants create and deploy effective marketing initiatives around financing using a data-driven approach. - (40%)
Communicate complex technical concepts to non-technical audiences, train merchants on our tools, and promote product adoption. - (30%)
Work independently in a dynamic environment, maintain organization across multiple tasks, and communicate effectively with internal and external stakeholders. - (30%)
Minimum Qualifications
High School Diploma or GED.
5+ years experience in Account Management, Sales, Finance, Product Management, Project Management, Marketing, payments portfolio management
Preferred Qualifications
Bachelor’s Degree in Business, Marketing, Finance, Economics, or or related field of study or equivalent, relevant work experience
Proficiency in using Excel for data analysis and business analysis, particularly with e-commerce data.
Experience in online marketing and/or retail/e-commerce.
Skills
Salesforce Platform
Account Management
Digital Marketing
E-Commerce
Microsoft Excel Data Analysis
Online Marketing
Upselling
Reports To : Director and above
Direct Reports : 0
Work Environment
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Travel
Ability to travel up to 20% annually
Physical And Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Communicate/Hearing
Communicate/Talking
Move/Traverse
Stationary Position/Seated
Typing/Writing
Focus and complete tasks in situations that have a speed or productivity metric
Maintain focus in high pressure or fast-paced work environment
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless Otherwise Noted Below)
$87,900.00 - $159,200.00
Full Salary Range For Position
California: $101,000.00 - $198,900.00
Colorado: $87,900.00 - $167,100.00
New York: $96,600.00 - $198,900.00
Washington: $92,200.00 - $183,000.00
Maryland: $92,200.00 - $175,100.00
Washington DC: $101,000.00 - $183,000.00
Illinois: $87,900.00 - $175,100.00
New Jersey: $101,000.00 - $183,000.00
Vermont: $87,900.00 - $159,200.00
Ohio: $87,900.00 - $159,200.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial’s 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial®
At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@breadfinancial.com.
Job Family
Client Services
Job Type
Regular
Be challenged. Be heard. Be valued. Be you ... be here.
Job Summary
This role is dedicated to nurturing day-to-day relationships with merchant partners, developing and executing merchant trainings, and conducting business reviews. This role is pivotal in shaping the merchant experience, ensuring customer health, and identifying opportunities for retention and growth within the business portfolio.
Essential Job Functions
Cultivate strong merchant relationships to create a mutually beneficial partnership, constantly seeking expansion/growth/upsell opportunities for the client and ensuring the client understands the value our company brings to their business. Help merchants create and deploy effective marketing initiatives around financing using a data-driven approach. - (40%)
Communicate complex technical concepts to non-technical audiences, train merchants on our tools, and promote product adoption. - (30%)
Work independently in a dynamic environment, maintain organization across multiple tasks, and communicate effectively with internal and external stakeholders. - (30%)
Minimum Qualifications
High School Diploma or GED.
5+ years experience in Account Management, Sales, Finance, Product Management, Project Management, Marketing, payments portfolio management
Preferred Qualifications
Bachelor’s Degree in Business, Marketing, Finance, Economics, or or related field of study or equivalent, relevant work experience
Proficiency in using Excel for data analysis and business analysis, particularly with e-commerce data.
Experience in online marketing and/or retail/e-commerce.
Skills
Salesforce Platform
Account Management
Digital Marketing
E-Commerce
Microsoft Excel Data Analysis
Online Marketing
Upselling
Reports To : Director and above
Direct Reports : 0
Work Environment
Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.
Travel
Ability to travel up to 20% annually
Physical And Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Communicate/Hearing
Communicate/Talking
Move/Traverse
Stationary Position/Seated
Typing/Writing
Focus and complete tasks in situations that have a speed or productivity metric
Maintain focus in high pressure or fast-paced work environment
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Salary Range (unless Otherwise Noted Below)
$87,900.00 - $159,200.00
Full Salary Range For Position
California: $101,000.00 - $198,900.00
Colorado: $87,900.00 - $167,100.00
New York: $96,600.00 - $198,900.00
Washington: $92,200.00 - $183,000.00
Maryland: $92,200.00 - $175,100.00
Washington DC: $101,000.00 - $183,000.00
Illinois: $87,900.00 - $175,100.00
New Jersey: $101,000.00 - $183,000.00
Vermont: $87,900.00 - $159,200.00
Ohio: $87,900.00 - $159,200.00
The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial’s 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
Click here for more Benefits information.
About Bread Financial®
At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.
Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.
Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
The Company participates in E-Verify.
The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@breadfinancial.com.
Job Family
Client Services
Job Type
Regular