Content Designer

Job Summary
SUMMARY OF THE ROLE:

Typical Day-to-Day Responsibilities: attending meetings, delivering content stakeholder, review content
MUST-HAVE Hard Skills

UX Experience
Content strategy
Jira/ confluence
SharePoint
Figma
Some Familiarity with current leading AI tools (e.g. Copilot)
Experience conducting legal, control and governance reviews
Strong communication skills
Soft Skills

Attention to detail
NICE-TO-HAVE

Banking Experience is a plus
Knowledge of online marketing, advertising and other interactive experiences
Job title: Content Designer
Job Description -Content Designer

As a Content Designer, you are a key member of the Human-Centered Design Practice. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centered Design methodologies are second nature to you. You are fluent in today's digital trends, particularly mobile. If this sounds like you, we want to hear from you.
Job Requirements (skills / Technical Experience)

Collaborate closely with designers to craft seamless digital customer experiences
Write clear, accurate and compelling user interface copy
Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
Make recommendations on user requirements for projects and contributes to project scoping and planning
Obtain competitive experience evaluations and customer data and establishes benchmarks for content
Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
Present content concepts in collaboration with designers
Write and design in accordance with design system
Contribute to the development of the team's culture and quality standards
Manage and administer design projects
Coordinate copy translation
Required

Degree in a writing or design related discipline
5-7 years of experience, with a minimum of 2 years in product design or creation of digital experiences
Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
A passion for great experience design
Proficiency in adapting processes to meet project needs
Willingness to collaborate
Self-motivated, flexible, organized, and accountable
Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
Strong portfolio demonstrating a range of UX writing abilities
Seasoned writer
Familiarity with Figma/Figjam and Confluence/Jira
location: Mount Laurel Township, New Jersey
job type: Contract
salary: $55 - 60 per hour
work hours: 8am to 5pm
education: Bachelors
Responsibilities

Collaborate closely with designers to craft seamless digital customer experiences
Write clear, accurate and compelling user interface copy
Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
Make recommendations on user requirements for projects and contributes to project scoping and planning
Obtain competitive experience evaluations and customer data and establishes benchmarks for content
Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
Present content concepts in collaboration with designers
Write and design in accordance with design system
Contribute to the development of the team's culture and quality standards
Manage and administer design projects
Coordinate copy translation
Qualifications
Technical Must-Haves:
UX Experience (5 years): Writing for UI, Kiosks, and Audio interfaces.
Governance (5 years): Navigating legal/control review processes.
Platforms: Jira/Confluence (5 years) and Figma (1 year).
AI Tools: Familiarity with Copilot.
Soft Skills: Exceptional attention to detail and storytelling ability for stakeholder presentations.
Nice-to-Haves: Prior Banking/Finance experience; knowledge of interactive marketing.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.