Network Engineer

Job Summary The Network Engineer provides oversight and technical support for the city’s information technology systems and applications. The Network Engineer is responsible for the configuration, operation, maintenance, and optimization of city’s networks, operating systems, hardware, software, virtual infrastructure, and cyber security. With a focus on customer service, the Network Engineer ensures smooth daily operations for city employees and residents by developing IT solutions, updating applications, ensuring a secure virtual environment, and resolving technical issues. This position works with all city departments to support their business technology needs, including Police, Fire, Public Works, and Finance. Primary Job Functions: OPERATING SYSTEMS - Installation and configuration of applications in a predominantly Windows Server environment. - Monitor and report on server performance for applications and SQL, including disk, memory, CPU and system status. - Schedule and apply service packs, patches or hotfixes to applications as required. - Repair and recover from software failures; coordinate and communicate with impacted departments. - Monitor data-center health using existing management tools and respond to hardware issues. NETWORK - Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, security updates - Support internet, LANs, WANs, and network segments. - Identify and reduce redundancies among existing and proposed technology. - Build, test, and maintain new servers with oversight by the IT manager. - Perform server administration tasks (user/group, security permissions, group policies, DNS, DHCP). - Research event-log warning/errors and monitor resources so systems architecture components work together seamlessly. SECURITY - Manage application and data security as a top priority. - Drive application and database security based on groups and roles. - Contribute to and maintain system standards, including IT security policies and procedures. - Perform regular security monitoring to identify possible intrusions. - Support and maintain critical communications equipment related to the city’s water infrastructure. - Assist IT Manager with CJIS security efforts for the Police Department. OTHER - Plan, coordinate and implement technology projects. - Create and maintain technical and functional documentation.- Application delivery, including installation, configuration, maintenance, backup, and on-going issue resolution of enterprise software. - Conduct research regarding hardware, software, and other equipment, including vendor recommendations. - Day-to-day support and administration of city applications including O365, Laserfiche, GIS, and other software programs. - Configure and develop user interfaces such as SharePoint Online, Laserfiche Forms, Workflows, and SQL Reporting. - Analyze city department applications to identify opportunities for improvement. - Respond to and resolve technical requests/problems submitted by city departments and personnel. - Supervise the work, organization, and performance of IT Specialist. - Oversee citywide printer, copier, and phone operations. - Respond to evening and weekend IT situations and emergencies as needed. - Performs other work as apparent or as directed. Minimum Qualifications: - Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field - Five (5) years of relevant work experience in a networked environment - Must be able to pass a comprehensive background check, covering criminal, financial, educational, employment and personal history - Valid driver’s license Preferred Qualifications: - Previous IT experience in a local government setting - Prior supervisory experience in a professional IT setting - Knowledge of CJIS security standards Knowledge, skills and Abilities Required: PROFESSIONAL - Ability to always maintain the highest level of integrity and ethical performance. - Ability to maintain the confidentiality of private and other sensitive information to which this position has access. - Ability to establish and maintain positive, professional working relationships. - Problem-solving skills and the ability to diagnose and resolve technical issues quickly. - Strong oral and written communication skills to interact effectively with non-technical teams and end users. - Strong interpersonal skills and ability to calmly handle frustrated end users and patiently manage user complaints. - Ability to read, analyze and interpret technical documents. - Strong organizational skills with the ability to prioritize work effectively and manage multiple projects or tasks at a time. - Must be able to work nights and weekends when necessary to address IT needs of 24-hour city services and emergencies. TECHNICAL OPERATING SYSTEMS - Experience with cloud computing platforms like Office 365 and Microsoft Azure. - Experience with Active Directory and the creation, management and deployment of AD Group Policies. NETWORK - Experience in network switches, routers and VLANS. Experience with network management tools, server administration, and cloud platforms. - Knowledge of networking protocols, such as TCP/IP, DNS, HTTP, etc. - SAN/NAS storage design and administration experience. SECURITY - Familiarity with firewalls, VPNs, and other security systems. - Solid knowledge of cybersecurity practices and tools. - VMware virtual infrastructure design and administration experience. OTHER - Experience with VOIP telephone communications systems, voicemail and equipment. Preferred Knowledge Skills and Abilities - Direct experience with security regulations and compliance like PCI, FBI/CJIS, BCA. Internal/External Contacts: Supervisory/Managerial Responsibility: - Supervises IT Specialist. - Employee reports to and receives direction from the IT Manager. Internal/External Contacts: - Daily contact with all departmental staff. - Daily to weekly contact with consultants, vendors, state and county IT support. Work Environment: - Duties are performed in a standard office environment. - This is a non-remote position. - Duties may be performed in city vehicles (e.g., police squad cars) in garage with seasonal temperatures. - Potential for heat and electrical shock when working with electrical and electronic components. - May involves on-call duties and availability outside normal business hours. Physical Requirements Necessary to Perform This Job: - Sit or stand at a desk for extended periods of time and perform long hours of work at a computer. - Reach with hands and arms; stoop, kneel, crouch, and/or crawl when installing/inspecting equipment. - Hear and speak effectively to communicate in person and over the phone. - Visual acuity to read computer screens and printed documents for long periods of time. - Manual dexterity to type on a keyboard and use a computer mouse. Perform manual tasks such as handwriting and searching through documents. - Office work may include reaching for documents and supplies and repetitive motions such as typing and sorting. - Required to lift and carry files and objects weighing less than 25 pounds. Salary and Paid Time Off: - Salary range for this position: $98,762 - $127,381 depending on qualifications - This is an exempt position and ineligible for overtime compensation - Annual paid leave: 12 holidays and 2 personal days; 12 sick days; vacation days based on years of experience Benefits: The City of Prior Lake offers a complete benefit package to full-time employees including medical insurance, life insurance, Retirement Health Savings plans, PERA, wellness programs, paid holidays, vacation, and sick leave. Optional benefits offered to employees include dental insurance, vision insurance, Health Care Spending Account, Flexible Spending Account, supplemental and dependent life insurance, short and long-term disability, accident & critical illness insurance and deferred compensation plans. How to Apply: · Please apply online at www.priorlakemn.gov/jobs · Letters of interest are due by 11:59 pm on Friday April 3, 2026.