Clinical Nurse Manager
Community of Hope
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Washington, DC
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Associate
Posted March 25, 2026
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Responsibilities
Commitments
Responsibilities
- Ensures high quality of care, smooth patient flow and team coordination for patient visits while following the guidelines of the Patient Centered Medical Home model and/or Birth Center model.
- Direct supervision of Medical Assistant I and Medical Assistant I.
- Assists with coordinating Nurse and Medical Assistant Interns, ensuring proper training of both.
- Serves as a liaison between nurses, providers and other office staff.
- Prepares patients for examination and treatment including, but not limited to, taking the patient’s history, obtaining accurate vital signs, and verifying the chief complaint.
- Assists with clinical procedures done by the providers in the office as needed.
- Assists with Chronic Care Management, by providing care and education to patients, including but not limited to, conducting Previsit Chart Reviews as necessary.
- Maintains a pap log to ensure that proper follow up from abnormal paps is accomplished within the designated time.
- Monitors the outstanding lab report in eCW to ensure that results are received in a timely manner and that patients return to the clinic should a lab not be completed properly.
- Maintains a Newborn Metabolic Screen log to ensure that results are obtained in a timely manner for all Newborn patients.
- Monitors the functioning of the Vaccine for Children program at the clinic according to CDC and DC regulations.
- Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed.
- Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns promptly as needed.
- Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.
- Implements controlled substance regulations as necessary (For FHBC and Conway only).
Commitments
Maintain current certification as required by law, including, but not limited healthcare provider CPR or NRP depending upon clinic location.
Proof of vaccinations.
COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.
At COH, we prioritize the following well-being and work-life balance-centered benefits:
8-hour workdays with paid lunch.
3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
6,300+ dental visits
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator.
Not Met Priorities
What still needs stronger evidence
Requirements
- A current, unencumbered DC Registered Nurse license.
- Valid BLS Certificate.
- One year of supervisory experience.
- One year working in an ambulatory, primary care or med/surg setting.
- Knowledge of chronic disease processes and health maintenance.
- Ability to work with computers and electronic health records.
- Strong verbal and written communication skills.
- Maintain current certification as required by law, including, but not limited healthcare provider CPR or NRP depending upon clinic location.
- Proof of vaccinations.
- COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.
- Bilingual in Spanish and/or Amharic.
Preferred Skills
- Bilingual in Spanish and/or Amharic.
- Prior care management and patient education experience.
- Experience working with patients with substance use disorders and behavioral health concerns.
Education
- (Not required) – A current, unencumbered DC Registered Nurse license.
- (Not required) – Valid BLS Certificate.
Washington, DC | On-Site | $95K–$105K | Washington Post Top Workplace (8x Winner) Community of Hope is seeking a Clinical Nurse Manager to provide comprehensive, high-quality healthcare services to individuals and families who need it most. You'll work closely with our nurses, medical assistants and other care team members, providing team-based clinical care to patients while ensuring that COH clinical protocols are followed. This position is located at our Conway Health and Resource Center in SW, Washington, DC. Our Approach and Values: We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion. We lead and advocate for changes to make systems more equitable. We strive for excellence and value integrity in all that we do. What You'll Do
Ensures high quality of care, smooth patient flow and team coordination for patient visits while following the guidelines of the Patient Centered Medical Home model and/or Birth Center model.
Direct supervision of Medical Assistant I and Medical Assistant I. Assists with coordinating Nurse and Medical Assistant Interns, ensuring proper training of both.
Serves as a liaison between nurses, providers and other office staff.
Prepares patients for examination and treatment including, but not limited to, taking the patient’s history, obtaining accurate vital signs, and verifying the chief complaint.
Assists with clinical procedures done by the providers in the office as needed.
Assists with Chronic Care Management, by providing care and education to patients, including but not limited to, conducting Previsit Chart Reviews as necessary.
Maintains a pap log to ensure that proper follow up from abnormal paps is accomplished within the designated time.
Monitors the outstanding lab report in eCW to ensure that results are received in a timely manner and that patients return to the clinic should a lab not be completed properly.
Maintains a Newborn Metabolic Screen log to ensure that results are obtained in a timely manner for all Newborn patients.
Monitors the functioning of the Vaccine for Children program at the clinic according to CDC and DC regulations.
Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed. Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns promptly as needed.
Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.
Implements controlled substance regulations as necessary (For FHBC and Conway only). Must-Haves
A current, unencumbered DC Registered Nurse license.
Valid BLS Certificate.
One year of supervisory experience.
One year working in an ambulatory, primary care or med/surg setting.
Knowledge of chronic disease processes and health maintenance.
Ability to work with computers and electronic health records.
Strong verbal and written communication skills.
Maintain current certification as required by law, including, but not limited healthcare provider CPR or NRP depending upon clinic location.
Proof of vaccinations. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law. Nice-to-Haves
Bilingual in Spanish and/or Amharic.
Prior care management and patient education experience.
Experience working with patients with substance use disorders and behavioral health concerns. Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits:
8 x Washington Post 150 Top Workplaces winner.
8-hour workdays with paid lunch.
3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
Annual performance-based raises, up to 5% of your annual pay.
Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
Medical, dental, vision, life & disability insurance + 403(b) retirement.
Leadership development, internal promotions and career growth opportunities.
A culture grounded in equity, compassion, and well-being. About Us Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided:
50,000+ medical visits
6,300+ dental visits
17,000+ emotional wellness visits
1,384 families and 220 individuals with housing/homelessness prevention services Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.
Ensures high quality of care, smooth patient flow and team coordination for patient visits while following the guidelines of the Patient Centered Medical Home model and/or Birth Center model.
Direct supervision of Medical Assistant I and Medical Assistant I. Assists with coordinating Nurse and Medical Assistant Interns, ensuring proper training of both.
Serves as a liaison between nurses, providers and other office staff.
Prepares patients for examination and treatment including, but not limited to, taking the patient’s history, obtaining accurate vital signs, and verifying the chief complaint.
Assists with clinical procedures done by the providers in the office as needed.
Assists with Chronic Care Management, by providing care and education to patients, including but not limited to, conducting Previsit Chart Reviews as necessary.
Maintains a pap log to ensure that proper follow up from abnormal paps is accomplished within the designated time.
Monitors the outstanding lab report in eCW to ensure that results are received in a timely manner and that patients return to the clinic should a lab not be completed properly.
Maintains a Newborn Metabolic Screen log to ensure that results are obtained in a timely manner for all Newborn patients.
Monitors the functioning of the Vaccine for Children program at the clinic according to CDC and DC regulations.
Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed. Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns promptly as needed.
Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate.
Implements controlled substance regulations as necessary (For FHBC and Conway only). Must-Haves
A current, unencumbered DC Registered Nurse license.
Valid BLS Certificate.
One year of supervisory experience.
One year working in an ambulatory, primary care or med/surg setting.
Knowledge of chronic disease processes and health maintenance.
Ability to work with computers and electronic health records.
Strong verbal and written communication skills.
Maintain current certification as required by law, including, but not limited healthcare provider CPR or NRP depending upon clinic location.
Proof of vaccinations. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law. Nice-to-Haves
Bilingual in Spanish and/or Amharic.
Prior care management and patient education experience.
Experience working with patients with substance use disorders and behavioral health concerns. Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits:
8 x Washington Post 150 Top Workplaces winner.
8-hour workdays with paid lunch.
3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
Annual performance-based raises, up to 5% of your annual pay.
Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
Medical, dental, vision, life & disability insurance + 403(b) retirement.
Leadership development, internal promotions and career growth opportunities.
A culture grounded in equity, compassion, and well-being. About Us Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided:
50,000+ medical visits
6,300+ dental visits
17,000+ emotional wellness visits
1,384 families and 220 individuals with housing/homelessness prevention services Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.