Director of Artificial Intelligence

The Director, Artificial Intelligence will lead a team of data professionals responsible for driving the development and implementation of AI/ML solutions that drive business growth, improve operations, and enhance customer experiences. This is a full-time hybrid opportunity. There is no expectation of coming into the office routinely, however, the selected candidate must be available to report onsite to the Alliance Office in Morrisville 1 day per week and for business meetings as needed. Selected candidate must reside in North Carolina. Responsibilities & Duties Manage and Develop Staff
Responsible for establishing and implementing a safe working environment that meets all licensure, regulatory, and accreditation requirements
Lead, train and develop the members of the Artificial Intelligence team and assist them in delivering clear and actionable information
Develops plans to monitor and manage staff productivity and success in meeting assigned objectives
Ensure staff are well trained in Alliance policies, procedures, and business processes
Reviews, make recommendations and implement the needed systems and tools to successfully fulfill corporate objectives and to support Alliance staff and team members
Lead the identification and development of the Artificial Intelligence Team roles, configuration and recruitment
Provide solution design guidance to the Artificial Intelligence team, ensuring delivery of best-in-class solutions for the challenges at hand
Leads ongoing coaching and mentoring to staff on new technology tools and practices, including change management practices, to support a learning environment to advance team skills
Ensure all staff are treated with respect and dignity
Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members
Work to resolve conflicts and disputes, ensuring that all participants are given a voice
Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development
Cultivate and encourage efforts to expand cross-team collaboration and partnership Oversee Artificial Intelligence Operations
Lead the development and implementation of AI/ML initiatives across the organization, ensuring alignment with business objectives and strategies
Collaborate with cross-functional teams to design, build, and deploy AI/ML models and solutions
Oversee the collection, processing, and analysis of large datasets from various sources to fuel AI/ML models
Develop and maintain relationships with external partners, vendors, and academia to stay ahead of the curve in AI/ML innovation
Ensure the successful deployment of AI/ML solutions across the organization, including training, support, and ongoing maintenance
Foster a culture of innovation and experimentation, encouraging collaboration and knowledge sharing across the organization
Develop, define, and enforce best practices, processes, policies and system security to ensure alignment with all corporate strategy and goals Communication and Collaboration
Lead in a consultant role in advising executive and senior leadership on complex and high-risk strategic and contractual operational IT initiatives
Collaborate with leaders across the organization to help them understand and identify the value drivers to improve business operations and meet organizational objectives
Communicate corporate initiatives with both technical and non-technical Alliance executives and other team members, using active leadership skills across project team and the business community
Develop cross-departmental teams and analytics business application expertise throughout the Alliance organization Minimum Requirements Education & Experience Required : Bachelor’s degree in Computer Science, Data Science, Engineering, Mathematics, Statistics or a related technical field and 5 (five) years of experience with increasing responsibilities in managing and supporting information technology in a healthcare setting. Significant experience in a health care, insurance or medical setting is desirable, specifically in advanced analytics and information systems planning to support business goals. Experience should include the following: • Artificial Intelligence and Machine Learning • Productivity and reporting applications such as Data Analytics • Business processes and their interrelationship gained through 5 (five) or more years of related experience • Analyzing and resolving complex issues, both logical and interpersonal Preferred : Specific experience with clinical management information systems is a plus. Knowledge, Skills, & Abilities
Strong technical expertise in AI/ML algorithms, data modeling, and data engineering
Excellent analytical, strategic conceptual thinking, strategic planning and execution skills
Experience with AI/ML platforms and tools, such as TensorFlow or PyTorch
Experience with GenAI Models, such as Meta Llama and Mistral AI
Excellent verbal and written communication skills, including the ability to explain AI concepts
Planning and organizational skills
Demonstrated skills in Microsoft Project, Excel, Word, and PowerPoint and other commonly used software and data analysis software
Proven track record of delivering successful AI/ML projects and solutions
Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units
Ability to identify and calculate risk levels and implement mitigation techniques.
Ability to work effectively with, manage, motivate and get results from diverse stakeholders, including executive and senior leadership.
Ability to work across multiple, distributed, functional groups. Employment for this position is contingent upon a satisfactory background check and credit check, which will be performed after acceptance of an offer of employment and prior to the employee's start date. Salary Range $128,618-$200,965.88/Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes:
Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility