Student Account Specialist (Admin and Office Spec III)
Virginia's Community College System
•
Richmond, VA
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0
0
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Not Applicable
Posted March 13, 2026
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Responsibilities
Commitments
Responsibilities
- Funds Management: Collect, process, and balance State, Federal, and Local funds, ensuring all receipts are accurately credited to the appropriate funds and accounts.
- Reporting & Documentation: Prepare daily cash settlement reports and maintain organized, complete files to support a clear audit trail.
- Reconciliation: Reconcile accounting entries, identify discrepancies, and resolve errors to maintain the integrity of financial data.
- Customer Service: Answer and direct phone calls; communicate regularly with internal and external customers using strong verbal and written communication skills to address questions regarding financial processes or concerns.
- Policy Application: Apply and interpret existing financial policies, regulations, and procedures with attention to potential financial impacts on the agency and students.
- Student Support: Assist students with inquiries related to tuition, billing, and payments, providing accurate guidance and support.
- May be required to perform other duties as assigned.
Commitments
Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference?
No Work Schedule
Monday-Friday to coincide with regular business office hours.
The hiring manager will determine the exact hours for this position.
Sensitive Position No Job Description
In compliance with the Americans with Disabilities Act (ADA), Laurel Ridge will provide, if requested, reasonable accommodation to applicants in order to provide access to the application, interviewing, and selection process.
Please email eeo@laurelridge.edu for further information.
Sponsorship of an employee’s work authorization takes time and requires an ongoing financial investment.
Therefore, Laurel Ridge Community College does not have funding to sponsor potential employees in the US on a work visa.
We consistently follow this funding model to ensure our practices are not discriminatory.
Exceptions would require approval from the college president.
Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities.
While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors.
The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment.
May be required to perform other duties as assigned.
May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
Operation of a State Vehicle Yes Supervises Employees No Required Travel
Travel as per any required duties of the position, such as to sites/campuses and any training.
Ability to cover assignments throughout the college service region as necessary for the job is required.
Posting Number CLS_4346P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 03/09/2026 Job Close Date 03/23/2026 Open Until Filled Agency Website http://www.laurelridge.edu Contact Name Faith Gaile Email fgaile@laurelridge.edu Phone Number Special Instructions to Applicants
Candidates interested in being considered for a posted position are required to submit an application to the posted position via the VCCS Career Portal .
Upload cover letter (this is optional, but recommended) and resume (this is optional, but recommended) and unofficial transcripts (this is optional for all positions except faculty, clinical instructors and tutors).
Reference checks, background screenings, and eVerify are required for all Laurel Ridge positions.
Satisfactory reference, background screenings are a condition of employment.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment).
Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest.
For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
ADA Statement
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States.
You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/94235
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Requirements
- May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Ability to research, analyze, reconcile and evaluate financial and operation data.
- High computer literacy, including advanced use of Microsoft Office Suites, including Excel, Word and Outlook.
- Proficient in cash handling, basic math, and data processing while ensuring compliance with state rules and regulations
- Ability to communicate effectively and professionally with customers, colleagues, and cross-functional teams.
- Strong organizational and multitasking skills to manage competing priorities during deadlines and academic and fiscal cycles.
Preferred Skills
- Knowledge of state rules, regulations, policies and procedures
- Excellent written communication skills, with the ability to develop, edit and maintain detailed procedural and process documentation.
- Working knowledge of internal controls, compliance standards and higher education financial regulations.
- Ability to reconcile financial transactions, research discrepancies, and ensure date integrity across
- financial and student information systems.
- Operation of a State Vehicle Yes Supervises Employees No Required Travel
- Travel as per any required duties of the position, such as to sites/campuses and any training.
Working Title Student Account Specialist (Admin and Office Spec III) Role Title Admin and Office Spec III Role Code 19013-SW FLSA Nonexempt Pay Band 03 Position Number 29800004 Agency Laurel Ridge Community College Division Laurel Ridge Community College (Div) Work Location Frederick - 069 Hiring Range The hiring range for this position is $41,720.00-$56,322.00. Salary will be commensurate with competencies and experience. Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
Monday-Friday to coincide with regular business office hours. The hiring manager will determine the exact hours for this position.
Sensitive Position No Job Description
The Student Account Specialist is responsible for ensuring accurate processing, reconciliation, and reporting of student-related financial transactions. This role supports students, staff, and external partners by providing clear communication and exceptional customer service regarding tuition, payments, and financial processes.
Key Responsibilities
Funds Management: Collect, process, and balance State, Federal, and Local funds, ensuring all receipts are accurately credited to the appropriate funds and accounts.
Reporting & Documentation: Prepare daily cash settlement reports and maintain organized, complete files to support a clear audit trail.
Reconciliation: Reconcile accounting entries, identify discrepancies, and resolve errors to maintain the integrity of financial data.
Customer Service: Answer and direct phone calls; communicate regularly with internal and external customers using strong verbal and written communication skills to address questions regarding financial processes or concerns.
Policy Application: Apply and interpret existing financial policies, regulations, and procedures with attention to potential financial impacts on the agency and students.
Student Support: Assist students with inquiries related to tuition, billing, and payments, providing accurate guidance and support.
Classified: Compensation and Benefits
The hiring range for this position is $41,720.00-$56,322.00. Salary will be commensurate with competencies and experience.The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information, please visit www.dhrm.virginia.gov .
Click here to learn about Laurel Ridge Community College.
Laurel Ridge Community College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities, and veterans. In compliance with the Americans with Disabilities Act (ADA), Laurel Ridge will provide, if requested, reasonable accommodation to applicants in order to provide access to the application, interviewing, and selection process. Please email eeo@laurelridge.edu for further information.
Sponsorship of an employee’s work authorization takes time and requires an ongoing financial investment. Therefore, Laurel Ridge Community College does not have funding to sponsor potential employees in the US on a work visa. We consistently follow this funding model to ensure our practices are not discriminatory. Exceptions would require approval from the college president.
Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors. The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment. Know your rights!
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Ability to research, analyze, reconcile and evaluate financial and operation data.
High computer literacy, including advanced use of Microsoft Office Suites, including Excel, Word and Outlook.
Proficient in cash handling, basic math, and data processing while ensuring compliance with state rules and regulations
Ability to communicate effectively and professionally with customers, colleagues, and cross-functional teams.
Strong organizational and multitasking skills to manage competing priorities during deadlines and academic and fiscal cycles.
Additional Considerations
Knowledge of state rules, regulations, policies and procedures
Excellent written communication skills, with the ability to develop, edit and maintain detailed procedural and process documentation.
Working knowledge of internal controls, compliance standards and higher education financial regulations.
Ability to reconcile financial transactions, research discrepancies, and ensure date integrity across
financial and student information systems.
Operation of a State Vehicle Yes Supervises Employees No Required Travel
Travel as per any required duties of the position, such as to sites/campuses and any training. Ability to cover assignments throughout the college service region as necessary for the job is required.
Posting Number CLS_4346P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 03/09/2026 Job Close Date 03/23/2026 Open Until Filled Agency Website http://www.laurelridge.edu Contact Name Faith Gaile Email fgaile@laurelridge.edu Phone Number Special Instructions to Applicants
Candidates interested in being considered for a posted position are required to submit an application to the posted position via the VCCS Career Portal . Upload cover letter (this is optional, but recommended) and resume (this is optional, but recommended) and unofficial transcripts (this is optional for all positions except faculty, clinical instructors and tutors). Reference checks, background screenings, and eVerify are required for all Laurel Ridge positions. Satisfactory reference, background screenings are a condition of employment.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/94235
Monday-Friday to coincide with regular business office hours. The hiring manager will determine the exact hours for this position.
Sensitive Position No Job Description
The Student Account Specialist is responsible for ensuring accurate processing, reconciliation, and reporting of student-related financial transactions. This role supports students, staff, and external partners by providing clear communication and exceptional customer service regarding tuition, payments, and financial processes.
Key Responsibilities
Funds Management: Collect, process, and balance State, Federal, and Local funds, ensuring all receipts are accurately credited to the appropriate funds and accounts.
Reporting & Documentation: Prepare daily cash settlement reports and maintain organized, complete files to support a clear audit trail.
Reconciliation: Reconcile accounting entries, identify discrepancies, and resolve errors to maintain the integrity of financial data.
Customer Service: Answer and direct phone calls; communicate regularly with internal and external customers using strong verbal and written communication skills to address questions regarding financial processes or concerns.
Policy Application: Apply and interpret existing financial policies, regulations, and procedures with attention to potential financial impacts on the agency and students.
Student Support: Assist students with inquiries related to tuition, billing, and payments, providing accurate guidance and support.
Classified: Compensation and Benefits
The hiring range for this position is $41,720.00-$56,322.00. Salary will be commensurate with competencies and experience.The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information, please visit www.dhrm.virginia.gov .
Click here to learn about Laurel Ridge Community College.
Laurel Ridge Community College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities, and veterans. In compliance with the Americans with Disabilities Act (ADA), Laurel Ridge will provide, if requested, reasonable accommodation to applicants in order to provide access to the application, interviewing, and selection process. Please email eeo@laurelridge.edu for further information.
Sponsorship of an employee’s work authorization takes time and requires an ongoing financial investment. Therefore, Laurel Ridge Community College does not have funding to sponsor potential employees in the US on a work visa. We consistently follow this funding model to ensure our practices are not discriminatory. Exceptions would require approval from the college president.
Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors. The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment. Know your rights!
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Ability to research, analyze, reconcile and evaluate financial and operation data.
High computer literacy, including advanced use of Microsoft Office Suites, including Excel, Word and Outlook.
Proficient in cash handling, basic math, and data processing while ensuring compliance with state rules and regulations
Ability to communicate effectively and professionally with customers, colleagues, and cross-functional teams.
Strong organizational and multitasking skills to manage competing priorities during deadlines and academic and fiscal cycles.
Additional Considerations
Knowledge of state rules, regulations, policies and procedures
Excellent written communication skills, with the ability to develop, edit and maintain detailed procedural and process documentation.
Working knowledge of internal controls, compliance standards and higher education financial regulations.
Ability to reconcile financial transactions, research discrepancies, and ensure date integrity across
financial and student information systems.
Operation of a State Vehicle Yes Supervises Employees No Required Travel
Travel as per any required duties of the position, such as to sites/campuses and any training. Ability to cover assignments throughout the college service region as necessary for the job is required.
Posting Number CLS_4346P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 03/09/2026 Job Close Date 03/23/2026 Open Until Filled Agency Website http://www.laurelridge.edu Contact Name Faith Gaile Email fgaile@laurelridge.edu Phone Number Special Instructions to Applicants
Candidates interested in being considered for a posted position are required to submit an application to the posted position via the VCCS Career Portal . Upload cover letter (this is optional, but recommended) and resume (this is optional, but recommended) and unofficial transcripts (this is optional for all positions except faculty, clinical instructors and tutors). Reference checks, background screenings, and eVerify are required for all Laurel Ridge positions. Satisfactory reference, background screenings are a condition of employment.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/94235