Marketing & Workforce Coordinator

Position: Marketing & Workforce Coordinator
FLSA Status: Non-Exempt
Reports to: Operations Director
Hours: 40 hours, split between two related organizations
Workforce Coordinator 20 hours - St. Charles One Stop Operator Support- (A LifeSkills Connection Government Contract)
Marketing Coordinator 20 hours - Q4 Solutions (A LifeSkills Connection Subsidiary)
Work Location: In-person - includes required on‑site presence at the St. Charles Job Center and at Q4 Solutions offices located in Clayton, MO.
Position Description: The Marketing & Workforce Operations Coordinator is responsible for supporting both Q4 Solutions (subsidiary of LifeSkills Connections Inc.) marketing and communication initiatives and the operational coordination of the St. Charles One‑Stop Workforce Center (LifeSkills Connection, Inc. government contract.) This position integrates external B2B marketing functions with internal workforce system support to promote organizational visibility, strengthen partner relationships, improve customer experience, and ensure the seamless delivery of services.
Essential Duties And Responsibilities
Marketing & Communications (Approx. 50%)

Manage and maintain the marketing database and CRM software
Create, edit, and update marketing content including social media, newsletters, promotional materials, and website content
Support the creation and proof of presentations and sales documents
Monitor and manage organizational social media accounts
Execute outbound marketing campaigns and track lead generation
Support event planning and marketing-related activities

Workforce Operations & One ‑ Stop Coordination (Approx. 50% )

Maintain full physical presence on‑site at the St. Charles Job Center
Develop collaborative relationships with One‑Stop partner staff
Coordinate communication with core and required partners
Evaluate customer satisfaction data and recommend improvements
Develop and facilitate training for team members and partners
Support WDB requirements outlined in the MOU
Oversee referral processes and support strategies to increase co‑enrollments
Implement strategies to improve information sharing and reduce technological barriers
Support One‑Stop certification and continuous improvement processes
Track data, improve communication, and submit required reports
Assist with front‑desk support, customer navigation of MOJobs, resume support, and workshops

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.
SKILLS AND QUALIFICATIONS:

Exceptional verbal and written communication skills, as well as the ability to edit and proof copy
Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel
Detail oriented with a strong eye for accuracy and consistency
Ability to collaborate and work effectively in cross-functional teams
Strong organizational and project management skills
Self-motivated with the ability to prioritize tasks and meet deadlines
Adaptability in a fast- changing environment
Excellent interpersonal and networking skills
Strong analytical and organizational skills
Experience working with diverse constituents, teams, and colleagues
Ability to work independently and as part of a team
A flexible, creative, entrepreneurial spirit and a demonstrated passion for the mission, vision, and values of LifeSkills Connection Inc.
Able to take ownership and drive activities to completion

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor’s degree in marketing, communications, human services, psychology, counseling, workforce development, education, social science, human resources, or related field, OR equivalent experience
Minimum 3 years of experience in marketing, communications, workforce development, or program coordination preferred
Working knowledge of Workforce Investment Opportunity Act (WIAO) legislation and regulations and strong business knowledge of customer service best practices and performance management techniques is preferred
Experience in training and coaching/mentoring strongly preferred
Experience in government contracting a plus
Experience with multi-industry business mix a plus
Experience with social media and marketing platforms
Understanding of marketing content, strategies and campaigns
Knowledge of sales principles and practices

Benefits Include

Employer paid Short- and Long-Term Disability, Life Insurance
Full Health & Medical benefits (Dental, Health, Vision)
401k Retirement Plan, HSA, FSA
Paid Holidays, PTO + More

LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources, 833-311-1661, for assistance.