Market Intelligence Analyst

At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world. Market Intelligence Analyst Location : Cleveland (Onsite – 4 days in office) Department : Government Partnerships Reports To : Director Travel: Up to 10% Sponsorship: This position is not eligible for Visa Sponsorship Relocation: This position is not eligible for Relocation Assistance Your Impact The Market Research Analyst will play a critical role in supporting CHAMP’s growth by delivering actionable insights into market dynamics, competitive trends, and customer behavior across the vehicle titling ecosystem. What You’ll Do Market Research & Analysis
Conduct primary and secondary research on relevant markets (e.g., DMV/state government, insurance carriers, dealerships) to understand size, growth, and trends.
Track regulatory, technological, and competitive developments related to digital vehicle titling, electronic lien & title (ELT), and national clearinghouse operations.
Analyze macroeconomic, political, and regulatory factors that could influence CHAMP’s markets or business model. Competitive Intelligence
Monitor and profile competitors (other digital titling companies, legacy systems) including their business models, pricing, partnerships, and product roadmap.
Benchmark CHAMP’s offerings against competitors to identify strengths, gaps, and differentiation opportunities.
Develop regular reports (e.g., SWOT, competitor heatmaps) for key stakeholders. Customer Insights
Partner with Sales, Customer Success, and Product to gather insights from current and prospective customers (e.g., states, insurers, lenders, dealers).
Analyze customer data to identify usage patterns, pain points, adoption barriers, and growth levers.
Build personas, customer segmentations, and buyer journey maps informed by data. Strategic Recommendations
Translate data and research into actionable recommendations for business strategy, product development, marketing, and sales.
Present findings to senior leadership, providing clear, concise, and data-driven insights.
Support strategic initiatives such as new market entry, product positioning, pricing strategies, and partnerships. Forecasting & Modeling
Build market-size models, revenue projections, and opportunity assessments.
Use data to run “what-if” scenarios (e.g., impact of regulatory change, market expansion) to inform planning.
Support KPI tracking and performance measurement of strategic initiatives. Reporting
Create dashboards, periodic (monthly/quarterly) business intelligence reports, and market trend briefs.
Maintain a centralized repository of market intelligence (reports, data sources, competitive trackers) for internal use. Requirements Qualifications Education & Experience
Bachelor’s degree in Business, Economics, Finance, Data Science, Public Policy, or related field; MBA or master’s degree a plus.
3–6 years of experience in market intelligence, competitive intelligence, strategy, management consulting, or business analysis. Skills & Competencies
Strong analytical skills, with ability to interpret large datasets and translate them into strategic insights.
Experience with market sizing, financial modeling, and forecasting.
Excellent research skills: both primary (interviews, surveys) and secondary (industry reports, regulatory filings).
Familiarity with data analysis tools (e.g., Excel, SQL, BI tools like Tableau or Power BI) and research platforms.
Exceptional written and verbal communication — ability to create reports, storyboards, and present to leadership.
Strategic mindset and business acumen: understands how to link market insights to business outcomes.
Self-starter: comfortable working cross-functionally and driving projects end-to-end. Preferred Qualifications Industry Knowledge (Preferred)
Experience or working knowledge of the automotive ecosystem, titling, registration, subrogation, or insurance.
Understanding of regulatory environments or public-sector processes, especially related to DMV / state government.
Familiarity with digital titling, electronic lien and title (ELT), or blockchain-based systems is a plus. Why You’ll Like Working Here Competitive Salary Annual Bonus Potential Health, Dental & Vision Insurance Unlimited PTO Policy Matching 401K with immediate vesting Subsidized Lunches at our Cleveland Headquarters Fast Paced work environment in a growth company Newly Renovated Office Space Salary Range The expected salary range for this position is $75,000 to $90,000 annually. This is a good faith estimate, and final compensation may vary based on experience, skills, and geographic location. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help. By joining CHAMP Titles , you will be an integral member of our team with many opportunities for personal growth and upward mobility in a growing organization. We have a great culture that is flexible, collaborative and welcoming.