Analyst I Credit & Collections
PUMA Group
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Somerville, MA
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Entry level
Posted April 17, 2026
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Responsibilities
Responsibilities
- Manage an assigned portfolio accounts based on experience and skill.
- This includes collection calls, account adjustments, customer deductions, small balance write-offs, customer reconciliations and processing customer refunds
- Review daily credit holds through review of customer history, industry credit reports, and financials to ensure timely release of orders
- Run and analyze weekly aging, deduction and top account past due reports
- Resolve customer disputes
- Determine accounts to be turned over to collection agency or attorney for further collection activity
- Negotiate payment plans and credit limits
- Investigate the credit worthiness of new & existing customers by using financial statements, credit reports and credit history.
- Establish and maintain effective and cooperative work relationships with other collectors, sales and customer service
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What still needs stronger evidence
Requirements
- Years of Experience – 1-2
- Basic knowledge with Microsoft Office applications including Excel, Word, and Outlook
- Basic understanding of Jesta, SAP and High Radius
- Negotiation and problem-solving skills
- Basic understanding of Billing, AR, and Credit and Collections procedures
- Proactive, problem-solving approach to find positive business solutions
- Self-motivated, positive team player with ability to interact with individuals at all levels
- Ability to work independently, prioritize workload and manage multiple priorities
- Ability to handle confidential financial information appropriately
- Strong attention to detail, goal oriented, analytical
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
Manage an assigned portfolio accounts based on experience and skill. This includes collection calls, account adjustments, customer deductions, small balance write-offs, customer reconciliations and processing customer refunds
Review daily credit holds through review of customer history, industry credit reports, and financials to ensure timely release of orders
Run and analyze weekly aging, deduction and top account past due reports
Resolve customer disputes
Determine accounts to be turned over to collection agency or attorney for further collection activity
Negotiate payment plans and credit limits
Investigate the credit worthiness of new & existing customers by using financial statements, credit reports and credit history.
Establish and maintain effective and cooperative work relationships with other collectors, sales and customer service
YOUR TALENT:
Years of Experience – 1-2
Basic knowledge with Microsoft Office applications including Excel, Word, and Outlook
Basic understanding of Jesta, SAP and High Radius
Negotiation and problem-solving skills
Basic understanding of Billing, AR, and Credit and Collections procedures
Proactive, problem-solving approach to find positive business solutions
Self-motivated, positive team player with ability to interact with individuals at all levels
Ability to work independently, prioritize workload and manage multiple priorities
Ability to handle confidential financial information appropriately
Strong attention to detail, goal oriented, analytical
The hiring range base pay for this position is $42,800-$63,000 + Bonus + Benefits
(Benefit Summary Corporate)
Pay may vary depending on job-related knowledge, skills, and experience.
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.
YOUR MISSION:
Manage an assigned portfolio accounts based on experience and skill. This includes collection calls, account adjustments, customer deductions, small balance write-offs, customer reconciliations and processing customer refunds
Review daily credit holds through review of customer history, industry credit reports, and financials to ensure timely release of orders
Run and analyze weekly aging, deduction and top account past due reports
Resolve customer disputes
Determine accounts to be turned over to collection agency or attorney for further collection activity
Negotiate payment plans and credit limits
Investigate the credit worthiness of new & existing customers by using financial statements, credit reports and credit history.
Establish and maintain effective and cooperative work relationships with other collectors, sales and customer service
YOUR TALENT:
Years of Experience – 1-2
Basic knowledge with Microsoft Office applications including Excel, Word, and Outlook
Basic understanding of Jesta, SAP and High Radius
Negotiation and problem-solving skills
Basic understanding of Billing, AR, and Credit and Collections procedures
Proactive, problem-solving approach to find positive business solutions
Self-motivated, positive team player with ability to interact with individuals at all levels
Ability to work independently, prioritize workload and manage multiple priorities
Ability to handle confidential financial information appropriately
Strong attention to detail, goal oriented, analytical
The hiring range base pay for this position is $42,800-$63,000 + Bonus + Benefits
(Benefit Summary Corporate)
Pay may vary depending on job-related knowledge, skills, and experience.
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.