Transformation Senior Associate

We’re JLL—a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 200 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 115,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential.
The Opportunity
The Transformation Senior Associate will support JLL's enterprise-wide transformation to execute Strategy 2030, reporting to the Global Head of Transformation. This role is responsible for analyzing complex business challenges, developing data-driven insights, and supporting the execution of strategic transformation initiatives across the organization.
Key Responsibilities
Strategic Analysis & Program Support

Conduct strategic analysis of JLL's Strategy 2030 execution and identify optimization opportunities
Support the translation of strategic imperatives into actionable transformation programs and initiatives
Perform detailed strategic assessment of the 3-5 strategic big bet initiatives
Develop comprehensive business cases and strategic ROI models for transformation investments
Analyze cross-functional transformation efforts across business lines (Leasing Advisory, Capital Markets, REMS) and functions
Strategic Performance Management & Reporting

Design strategic KPIs, success metrics, and executive dashboard reporting for transformation initiatives
Analyze strategic impact and ROI of transformation investments from an enterprise perspective
Consolidate strategic performance data from enterprise-led and business line-led initiatives
Create strategic executive-level dashboards and presentations for C-suite and board visibility
Support strategic transformation governance framework operations
Data Analysis & Insights

Use data, facts, and logical reasoning to make recommendations against tight timelines
Develop complex financial models and analytical frameworks to support decision-making
Synthesize large amounts of information into clear, communicable formats for various stakeholders
Create work product-focused deliverables including PowerPoint presentations, Excel models, and written reports
Change Management Support

Support enterprise-wide change management initiatives to accelerate adoption
Analyze organizational barriers and develop recommendations to overcome resistance
Track cultural transformation metrics and employee engagement data
Support development of transformation capabilities across the organization
Requirements

Bachelor's degree required; MBA or advanced degree preferred
3-5 years of experience in strategy consulting, business analysis, or transformation roles
Experience in professional services, real estate, or related industries preferred
Proven track record supporting large-scale organizational change initiatives
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Strong analytical and problem-solving capabilities with attention to detail
Experience with data visualization tools and dashboard creation
Financial modeling and business case development experience
Knowledge of project management methodologies
Core Competencies

Strategic thinking with ability to see the big picture while managing details
Strong quantitative and qualitative analysis skills
Excellent written and verbal communication skills
Ability to work independently and manage multiple priorities simultaneously
High emotional intelligence and stakeholder management capabilities
Personal Attributes

Results-oriented mindset with bias for action
Intellectual curiosity and continuous learning approach
Resilience and adaptability in fast-paced environment
Strong work ethic and professional integrity
Cultural sensitivity for global organization dynamics
Success Metrics

Quality and timeliness of analytical deliverables and insights
Contribution to achievement of transformation initiative milestones
Effectiveness of performance tracking and reporting mechanisms
Stakeholder satisfaction with analysis and recommendations
Personal development and skill advancement within transformation capabilities
Location

This position requires working from our Chicago or New York HQ offices at least 3 days per week.
JLL is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit www.JLL.com for additional information on JLL’s commitment to equal opportunity.