Website and App Content Manager, NextGen

Overview
If you are called to excellence in digital storytelling, detail-driven work, and reaching the next generation through media, we invite you to consider this role. This is a place for someone who believes that websites and apps can become modern mission fields - where people encounter Jesus through hope, truth, and transformation.
Your strategy can open doors for millions of NextGen to hear the message of Christ. Every click, share, and message helps expand hope to someone reaching for truth.
As the Website and App Content Manager, NextGen, you’ll bring our NextGen brands to life across websites and apps—publishing with purpose, optimizing for discovery, and measuring what truly resonates. Partnering across Marketing, Technology, Programming, and more, you’ll help turn digital touchpoints into powerful moments of engagement.
What will you do?

Work within a CMS – and collaborate with other website managers - to manage the NextGen, K-LOVE and Air1 websites/apps.
Schedule and publish webpages, articles, graphics, forms, and other content onto the NextGen, Air1 and K-LOVE websites and mobile apps.
Maintain SEO best practices and site maps, while pro-actively seeking ways to improve our rankings by performing audits of websites and content. Make recommendations and obtain approvals to implement suggested findings.
Use analytical insights and other digital KPIs to develop an understanding of the NextGen audience, as well as the existing K-LOVE and Air1 audiences and create content to pursue new ones.
Work with Technology’s Website Development Team to recommend and/or create website/app product features.
Proactively seek ways to enhance the content management process and strive to implement innovative methods.
Work closely with Digital Content, Radio Programming, Technology, Donor Engagement, and other key stakeholders, to ensure campaigns have an integrated approach, are on brand, and deliver consistent messaging to advance the digital audience experience.
Monitor and report on website/app analytics and use data-driven decisions to create recommended strategies.
Participate in cross-channel planning methods including, but not limited to, rich content, editorial calendars, and creative brief outlines.
Collaborate with Content Creators, Digital Content Managers and Social Media Managers on comprehensive content campaigns, publishing times, content refreshes, and editorial changes.
Conduct and coordinate quality checks prior to publishing web pages.
Perform other duties as assigned.
What are we looking for?

Bachelor’s Degree in Digital Media, Marketing, Technology, Communications, or combination of education/training with relevant experience required.
Minimum 3 years of experience in a digital field required web/app design or digital strategy.
Minimum 2 years of experience working with content creation in an enterprise CMS such as WordPress or Builder.io.
Proven experience with HTML/CSS to publish webpages.
Experience with identifying basic website issues and root causes (e.g., problem-solving, troubleshooting techniques).
Demonstrated attention to detail.
Familiarity with Adobe Photoshop for asset management.
Project coordination/management experience; proven ability to plan, organize, lead, and direct projects.
Demonstrated ability to work independently, establishing and meeting performance/Ministry goals.
Proactively stays current on digital best practices.
Detail-oriented, methodical approach towards work duties and tasks.
Highly motivated individual who can work in the details, while ensuring the overall program is on strategy.
Possess excellent communication skills - written, spoken, and listening.
Proven experience implementing search engine optimization (SEO) best practices with practical application in prior jobs.
Proven experience of digital analytics, tracking & reporting. (Preferably Google Analytics)
Experience with analytics report configuration within Google Analytics.
Working knowledge of user-centered design.
What can we offer you?

Industry leading Medical, Dental & Vision coverage
Short/long term disability and life insurance
Robust 401K with company match
Parental leave with Baby Bonding pay
Generous PTO, holiday and sick pay
Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
Leadership and Career Development Programs including free access to LinkedIn Learning platform
Why work for K-LOVE?
K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a single radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states and beyond, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between in Franklin, TN, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values.
“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is also a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.”