Mid-Senior level
Posted April 17, 2026
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Responsibilities
Commitments
Responsibilities
- Responsibilities The Assistant Store Manager will share the responsibility for the overall performance of the store and assists store management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages.
- Work with floor supervisor to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy by partnering with the appropriate internal DTC teams for product support
- Assist with store manager in recruiting, hiring, onboarding, and retaining best in class talent
- Contribute to a positive atmosphere that is fun, professional, productive, and team oriented providing clear feedback and regular coaching.
- Assist with the store manager payroll, scheduling, and time and attendance Sales Duties
- Preparation and execution of any events in the store in partnership with management and marketing
- Knowledge and improvement of key KPI’s for store
- Responsible for knowing clientele and improving customer retention
- Ensure that client information is entered properly and that client records are accurately maintained
- Work with the management team to regularly update staff on business performance, and new initiatives Operational Duties
- Monitor stock inventory levels and communicate stock needs to management\
- Ensure the stylist team is taking actions to maintain an excellent level of cleanliness, facilities, and store maintenance
- Receive, check in, and distribute stock that arrives
- Ensure safe and secure storage of all data, in particular client and staff data held in store
- Work with store manager to analyzes results, identifies opportunities, and assist in
- making decisions in collaboration with the leadership team to drive key performance
- indicators (KPIs).
- Customer Service
- Ensure that stylists are maintaining excellent customer service standards
- Understand piercing healing times, positioning and fitting, ensuring that advice is taken from piercing team as well as understood and communicated by selling team
- Responsible for resolving escalated customer service issues
- Be a representative of Maria Tash in and out of the store and provide a high level of customer service as a manager
- Accurately process all POS transactions, capture of customer information, and inventory
- functions such as receiving of shipment, transfers, repairs, damages, etc to maintain the integrity of the inventory.
Commitments
Maria Tash is very pleased to announce the opening of our new Dallas location in late Spring 2022!
We are looking to hire a motivated, energetic store management team prior to store opening.
Ability to stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business,
Not Met Priorities
What still needs stronger evidence
Requirements
- Accurately process all POS transactions, capture of customer information, and inventory
- functions such as receiving of shipment, transfers, repairs, damages, etc to maintain the integrity of the inventory.
- 2+ years of retail management experience (luxury a plus)
- Ability to be solution focused
- An understanding of clienteling
- Strong written and verbal communication skills
- Creates an inclusive environment
- Ability to maneuver around the sales floor, stock rooms
- Ability to stand, move and walk for multiple hours
- Ability to work a flexible schedule to meet the needs of the business,
- Ability to build and maintain positive working relationships with customers, management, and co-workers
- Lifts up to 30 pounds and moderate climbing required
Preferred Skills
- 2+ years of retail management experience (luxury a plus)
Summary The Maria Tash brand is based in New York with worldwide headquarters and its flagship store that opened in 2004. It wasn’t until 2016 that the Tash expanded internationally with the opening of a shop at Liberty of London. Following this, the brand has continued to open piercing and jewelry destinations in Dublin (Brown Thomas), Harrods of London, and the world’s very first piercing destination in the Middle East at the Dubai Mall and Mall of the Emirates. With a cult following of celebrities including Rihanna, Zoe Kravitz, Julianne Moore, Jennifer Lawrence, and Charlize Theron to name just a few, the brand is the leading destination for influencers, industry insiders and tastemakers around the world. Maria Tash is very pleased to announce the opening of our new Dallas location in late Spring 2022! We are looking to hire a motivated, energetic store management team prior to store opening. The ideal management team would empower, develop, motivate, and work alongside the store team to drive results through delivering an elevated client experience. Responsibilities The Assistant Store Manager will share the responsibility for the overall performance of the store and assists store management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages. People Management
Work with floor supervisor to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy by partnering with the appropriate internal DTC teams for product support
Assist with store manager in recruiting, hiring, onboarding, and retaining best in class talent
Contribute to a positive atmosphere that is fun, professional, productive, and team oriented providing clear feedback and regular coaching.
Assist with the store manager payroll, scheduling, and time and attendance Sales Duties
Preparation and execution of any events in the store in partnership with management and marketing
Knowledge and improvement of key KPI’s for store
Responsible for knowing clientele and improving customer retention
Ensure that client information is entered properly and that client records are accurately maintained
Work with the management team to regularly update staff on business performance, and new initiatives Operational Duties
Monitor stock inventory levels and communicate stock needs to management\
Ensure the stylist team is taking actions to maintain an excellent level of cleanliness, facilities, and store maintenance
Receive, check in, and distribute stock that arrives
Ensure safe and secure storage of all data, in particular client and staff data held in store
Work with store manager to analyzes results, identifies opportunities, and assist in
making decisions in collaboration with the leadership team to drive key performance
indicators (KPIs). Customer Service
Ensure that stylists are maintaining excellent customer service standards
Understand piercing healing times, positioning and fitting, ensuring that advice is taken from piercing team as well as understood and communicated by selling team
Responsible for resolving escalated customer service issues
Be a representative of Maria Tash in and out of the store and provide a high level of customer service as a manager
Accurately process all POS transactions, capture of customer information, and inventory
functions such as receiving of shipment, transfers, repairs, damages, etc to maintain the integrity of the inventory. Skills & Qualifications
2+ years of retail management experience (luxury a plus)
Ability to be solution focused
An understanding of clienteling
Strong written and verbal communication skills
Creates an inclusive environment
Ability to maneuver around the sales floor, stock rooms
Ability to stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business,
Ability to build and maintain positive working relationships with customers, management, and co-workers
Lifts up to 30 pounds and moderate climbing required
Work with floor supervisor to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy by partnering with the appropriate internal DTC teams for product support
Assist with store manager in recruiting, hiring, onboarding, and retaining best in class talent
Contribute to a positive atmosphere that is fun, professional, productive, and team oriented providing clear feedback and regular coaching.
Assist with the store manager payroll, scheduling, and time and attendance Sales Duties
Preparation and execution of any events in the store in partnership with management and marketing
Knowledge and improvement of key KPI’s for store
Responsible for knowing clientele and improving customer retention
Ensure that client information is entered properly and that client records are accurately maintained
Work with the management team to regularly update staff on business performance, and new initiatives Operational Duties
Monitor stock inventory levels and communicate stock needs to management\
Ensure the stylist team is taking actions to maintain an excellent level of cleanliness, facilities, and store maintenance
Receive, check in, and distribute stock that arrives
Ensure safe and secure storage of all data, in particular client and staff data held in store
Work with store manager to analyzes results, identifies opportunities, and assist in
making decisions in collaboration with the leadership team to drive key performance
indicators (KPIs). Customer Service
Ensure that stylists are maintaining excellent customer service standards
Understand piercing healing times, positioning and fitting, ensuring that advice is taken from piercing team as well as understood and communicated by selling team
Responsible for resolving escalated customer service issues
Be a representative of Maria Tash in and out of the store and provide a high level of customer service as a manager
Accurately process all POS transactions, capture of customer information, and inventory
functions such as receiving of shipment, transfers, repairs, damages, etc to maintain the integrity of the inventory. Skills & Qualifications
2+ years of retail management experience (luxury a plus)
Ability to be solution focused
An understanding of clienteling
Strong written and verbal communication skills
Creates an inclusive environment
Ability to maneuver around the sales floor, stock rooms
Ability to stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business,
Ability to build and maintain positive working relationships with customers, management, and co-workers
Lifts up to 30 pounds and moderate climbing required