Client Operations Analyst (contract)
BNY
•
Pittsburgh, PA
0
0
0
0
Not Applicable
Posted March 29, 2026
Job link
Thinking about this job
Responsibilities
Commitments
Responsibilities
- Client Service & Transaction Support: Perform routine and non-routine client service and transactional support functions within a daily operations environment.
- Reconciliation & Problem Solving: Read notices and external documents, reconcile data discrepancies related to rates, maturities, and payments, and escalate issues appropriately.
- Analytics & Reporting: Support analytics and reporting needs while contributing to improvements and automation of transaction processing systems.
- Stakeholder & Portfolio Support: Liaise with internal teams, including Corporate Actions, and support assigned portfolios from onboarding through maturity; interact with issuers and brokers and manage a high-volume ticket queue (approximately 800–1,000 items).
Commitments
The position is based in Pittsburgh, PA , with an onsite expectation of 4 days per week , working 8:00am–5:00pm ET .
This is a hands-on role with structured training, shadowing, and a ramp-up period of approximately 2–3 months.
This role offers hands-on exposure to asset servicing and middle-office operations with structured on-the-job training and significant shadowing during a 2–3 month ramp-up period .
You’ll work alongside experienced team leads supporting high-value transactions, gain visibility into complex financial products, and build a strong foundation for long-term growth, with conversion decisions typically evaluated around the six-month mark.
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY).
Please note that this is not a full-time employment opportunity.
Candidates selected for this role will be engaged as contractors for the specified duration of the project.
Not Met Priorities
What still needs stronger evidence
Requirements
- Strong attention to detail and problem-solving skills
- Excellent verbal and written communication abilities
- Ability to self-manage, prioritize, and execute work in a fast-paced environment
- Proficiency in Microsoft Office, including Excel (Pivot Tables; Macros a plus)
- Ability to read, interpret, and analyze financial data
Preferred Skills
- Experience in brokerage processing
- Prior loan operations or middle-office experience within financial services
- Exposure to corporate or public finance, treasury services, or asset servicing
- Experience working in high-volume, ticket-driven operational environments
- Corporate banking experience
Education
- (Not required) – Bachelor’s degree or equivalent combination of education and experience
At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.
Job Summary:
This role supports middle-office loan and brokerage operations, providing critical client service, transaction processing, and analytical support. The position is based in Pittsburgh, PA , with an onsite expectation of 4 days per week , working 8:00am–5:00pm ET . The individual will handle high-volume transactional activity, review external notices, resolve discrepancies, and support timely issue resolution across internal teams. This is a hands-on role with structured training, shadowing, and a ramp-up period of approximately 2–3 months.
Key Responsibilities:
Client Service & Transaction Support: Perform routine and non-routine client service and transactional support functions within a daily operations environment.
Reconciliation & Problem Solving: Read notices and external documents, reconcile data discrepancies related to rates, maturities, and payments, and escalate issues appropriately.
Analytics & Reporting: Support analytics and reporting needs while contributing to improvements and automation of transaction processing systems.
Stakeholder & Portfolio Support: Liaise with internal teams, including Corporate Actions, and support assigned portfolios from onboarding through maturity; interact with issuers and brokers and manage a high-volume ticket queue (approximately 800–1,000 items).
Qualifications:
Bachelor’s degree or equivalent combination of education and experience
Strong attention to detail and problem-solving skills
Excellent verbal and written communication abilities
Ability to self-manage, prioritize, and execute work in a fast-paced environment
Proficiency in Microsoft Office, including Excel (Pivot Tables; Macros a plus)
Ability to read, interpret, and analyze financial data
Preferred Experience:
Experience in brokerage processing
Prior loan operations or middle-office experience within financial services
Exposure to corporate or public finance, treasury services, or asset servicing
Experience working in high-volume, ticket-driven operational environments
Corporate banking experience
Why Join Us:
This role offers hands-on exposure to asset servicing and middle-office operations with structured on-the-job training and significant shadowing during a 2–3 month ramp-up period . You’ll work alongside experienced team leads supporting high-value transactions, gain visibility into complex financial products, and build a strong foundation for long-term growth, with conversion decisions typically evaluated around the six-month mark.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Pay Rate Range
24.72 - 30.9 USD hourly
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.
Job Summary:
This role supports middle-office loan and brokerage operations, providing critical client service, transaction processing, and analytical support. The position is based in Pittsburgh, PA , with an onsite expectation of 4 days per week , working 8:00am–5:00pm ET . The individual will handle high-volume transactional activity, review external notices, resolve discrepancies, and support timely issue resolution across internal teams. This is a hands-on role with structured training, shadowing, and a ramp-up period of approximately 2–3 months.
Key Responsibilities:
Client Service & Transaction Support: Perform routine and non-routine client service and transactional support functions within a daily operations environment.
Reconciliation & Problem Solving: Read notices and external documents, reconcile data discrepancies related to rates, maturities, and payments, and escalate issues appropriately.
Analytics & Reporting: Support analytics and reporting needs while contributing to improvements and automation of transaction processing systems.
Stakeholder & Portfolio Support: Liaise with internal teams, including Corporate Actions, and support assigned portfolios from onboarding through maturity; interact with issuers and brokers and manage a high-volume ticket queue (approximately 800–1,000 items).
Qualifications:
Bachelor’s degree or equivalent combination of education and experience
Strong attention to detail and problem-solving skills
Excellent verbal and written communication abilities
Ability to self-manage, prioritize, and execute work in a fast-paced environment
Proficiency in Microsoft Office, including Excel (Pivot Tables; Macros a plus)
Ability to read, interpret, and analyze financial data
Preferred Experience:
Experience in brokerage processing
Prior loan operations or middle-office experience within financial services
Exposure to corporate or public finance, treasury services, or asset servicing
Experience working in high-volume, ticket-driven operational environments
Corporate banking experience
Why Join Us:
This role offers hands-on exposure to asset servicing and middle-office operations with structured on-the-job training and significant shadowing during a 2–3 month ramp-up period . You’ll work alongside experienced team leads supporting high-value transactions, gain visibility into complex financial products, and build a strong foundation for long-term growth, with conversion decisions typically evaluated around the six-month mark.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Pay Rate Range
24.72 - 30.9 USD hourly
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.