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Host

The Karol Hotel Marriott Tribute Portfolio • Clearwater, FL

Not Applicable Posted April 17, 2026 Job link

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Responsibilities

Commitments

Responsibilities

Hosts will be responsible for greeting and seating all guests in the restaurant to ensure each guest is welcomed with a warm, friendly, and enthusiastic greeting and that they are seated as quickly as possible to start their dining experience.
Welcome each guest genuinely and seat them as quickly as possible
Maintain reservations on OpenTable
Ability to converse with guests to make them feel comfortable if there is a wait for tables
Use a rotation method to ensure seating is fair
Report to work on time and in proper uniform/approved attire
Work as a team with all team members within the hotel
Check greeter station assigned for cleanliness of area
Ensure the front of the restaurant is clean and all objects are dust free
Check all tables to ensure they are set up and ready to be seated with guests
Communicate to servers when seating tables
Assist servers when necessary
Drive forward kid's dining initiatives by ensuring children are taken care of with proper activities and assisting with scheduling kitchen tours as applicable
Have knowledge of all areas within the hotel
Ability to communicate to the managers the flow of the restaurant
Quote accurate wait times
Watch the flow of the restaurant
Knowledge of menu and wine to assist guests with questions and or suggestions
Detail tables and remove items not in use, e.g. seating a party of two at a four top, the extra place settings should be removed
Never solicit tips
Attend monthly department meetings and daily stand ups
Perform other duties as management requests to service our guests.
Ability to use POS (point of sale) system
Take ownership of the restaurant
Assist managers with daily duties such as scheduling of stations
Follow the procedures addressed in the training manual
Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on Marriott's Guest Satisfaction Survey

Not Met Priorities

What still needs stronger evidence

Requirements

Ability to use POS (point of sale) system
At least 18 years of age
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology e.g. tablets, iPads
Ability to assist with menu revisions when needed
Ability to sit or stand for extended periods of time
Ability to communicate clearly
Ability to work a variety of shifts, including weekend and evening
Ability to work independently, take direction, and provide direction to others
Ability to manage varying personalities within the office, the hotel and the community

Job Summary
The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio.
Hosts will be responsible for greeting and seating all guests in the restaurant to ensure each guest is welcomed with a warm, friendly, and enthusiastic greeting and that they are seated as quickly as possible to start their dining experience.
Essential Functions

Welcome each guest genuinely and seat them as quickly as possible
Maintain reservations on OpenTable
Ability to converse with guests to make them feel comfortable if there is a wait for tables
Use a rotation method to ensure seating is fair
Report to work on time and in proper uniform/approved attire
Work as a team with all team members within the hotel
Check greeter station assigned for cleanliness of area
Ensure the front of the restaurant is clean and all objects are dust free
Check all tables to ensure they are set up and ready to be seated with guests
Communicate to servers when seating tables
Assist servers when necessary
Drive forward kid's dining initiatives by ensuring children are taken care of with proper activities and assisting with scheduling kitchen tours as applicable
Have knowledge of all areas within the hotel
Ability to communicate to the managers the flow of the restaurant
Quote accurate wait times
Watch the flow of the restaurant
Knowledge of menu and wine to assist guests with questions and or suggestions
Detail tables and remove items not in use, e.g. seating a party of two at a four top, the extra place settings should be removed
Never solicit tips
Attend monthly department meetings and daily stand ups
Perform other duties as management requests to service our guests.
Ability to use POS (point of sale) system
Take ownership of the restaurant
Assist managers with daily duties such as scheduling of stations
Follow the procedures addressed in the training manual
Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on Marriott's Guest Satisfaction Survey
Qualification Standards
Education & Experience

At least 18 years of age
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology e.g. tablets, iPads
Ability to assist with menu revisions when needed
Physical and Mental Demands

Ability to sit or stand for extended periods of time
Ability to communicate clearly
Ability to work a variety of shifts, including weekend and evening
Ability to work independently, take direction, and provide direction to others
Ability to manage varying personalities within the office, the hotel and the community
What's In It For You?

Medical, Dental, and Vision Insurance *
Paid Time Off *
401(k) Plan + Company Match
Discounted Employee Meals
Marriott Hotel discounts worldwide
Career Growth – We promote from within!
For full time employees