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IT Specialist

LinkedIn Bally’s Corporation Lincoln, RI
Not Applicable Posted April 17, 2026 Job link
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Requirements
  • Thorough PC desktop computer hardware, Windows Desktop OS (all current versions) and printer troubleshooting skills required.
  • Solid client level TCP/IP knowledge and moderate network troubleshooting skills are a must.
  • Participation in a rotational on-call schedule required.
  • Experience with remote access in a Windows environment
  • Experience maintaining vendor relationships, including the purchase of hardware and software products is required.
  • Extensive knowledge of internet connectivity, printer connectivity, and help desk disciplines.
  • Experience with desktop performance monitoring, network connectivity, problem diagnosis, desktop management, and remote administration.
  • Experience with managing Windows-based PCs from setup to deployment and networking to machine diagnosis.
  • Familiarity with Windows Local Admin security and Windows Active Directory
  • Experience with remote monitoring and administration tools, technologies such as remote desktop VPN technologies
  • Excellent communication skills.
  • Ability to work in an extremely fast-paced working environment, upon which working with deadlines is imperative.
  • While performing the duties of this job, the Team Member is regularly required to talk or hear
  • Constantly standing; walking; sitting; and using hands to finger, handling, or feeling objects, tools, or controls.
  • Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl.
  • Frequently lift and/or move up to 50-100 lbs.
  • Ability to work in a 24/7 non-standard shift environment
  • Rhode Island Department of Business Regulations Gaming License
Preferred Skills
  • Previous experience with Agilysis Point of Sales systems is a plus.
  • Previous experience with AS/400 and OS/400 systems is a plus.
  • Previous experience supporting a large user community (500 users +), and a minimum 5 years of IT related support is highly desirable.
  • Previous IT experience in a casino is highly desirable.
Education
  • (Not required) – College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.