Customer Support Representative - Front Office Assistant Full Time
Fred Astaire Dance Studios - Colorado
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Warwick, RI
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Entry level
Posted April 2, 2026
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Responsibilities
Commitments
Responsibilities
- Greet and welcome guests as soon as they arrive at the studio
- Answer, screen, and forward incoming phone calls
- Maintain a tidy and presentable reception area with necessary materials (pens, forms, brochures, etc.)
- Provide accurate information in person, over the phone, and via email
- Receive, sort, and distribute daily mail and deliveries
- Update calendars and assist with scheduling meetings
- Support management with clerical tasks such as filing, photocopying, transcribing, and faxing
- Assist students and team members with account or event-related inquiries
Commitments
If this sounds like the right fit, apply quickly—we are looking to welcome our newest team member as soon as possible!
Our students stay with us not only for the high-quality instruction but also for the welcoming, supportive community they experience from the moment they walk through our doors.
Not Met Priorities
What still needs stronger evidence
Requirements
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Friendly, professional demeanor and a passion for working with people
- Professional attitude and appearance
- Basic experience with Microsoft Word, Excel, Publisher, Etc..
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service Skills
Preferred Skills
- Previous customer service or administrative experience preferred
Location: Warwick
Company: Fred Astaire Dance Studios®
Description
We are growing! Fred Astaire Dance Studios® - Warwick is excited to be adding to our team. We are currently hiring for a Customer Support Representative .
Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, we may have an excellent opportunity for you.
This role is crucial to our clients, team members, and overall studio experience. Each day, you will greet students, answer questions about their accounts and studio activities, and help keep information organized to ensure management and instructors succeed.
A love for people and the ability to build rapport is essential, as you will also speak with potential new clients and share how dance can positively transform their lives. If this sounds like the right fit, apply quickly—we are looking to welcome our newest team member as soon as possible!
Who We Are
At Fred Astaire Dance Studios® - Warwick our mission is simple:
Enriching lives - physically, mentally, emotionally & socially, through the positive, transforming power of dance.
Founded in 1947 on Park Avenue in Manhattan, we have grown into a franchise network of more than 180 studios worldwide , serving over 25,000 students . We are proud to carry forward the legacy of Mr. Fred Astaire by fostering an environment of kindness, warmth, and fun.
From wedding dances and social lessons to group classes and national competitions, Fred Astaire Dance Studios® has something for everyone. Our students stay with us not only for the high-quality instruction but also for the welcoming, supportive community they experience from the moment they walk through our doors.
Responsibilities
Greet and welcome guests as soon as they arrive at the studio
Answer, screen, and forward incoming phone calls
Maintain a tidy and presentable reception area with necessary materials (pens, forms, brochures, etc.)
Provide accurate information in person, over the phone, and via email
Receive, sort, and distribute daily mail and deliveries
Update calendars and assist with scheduling meetings
Support management with clerical tasks such as filing, photocopying, transcribing, and faxing
Assist students and team members with account or event-related inquiries
Requirements
Previous customer service or administrative experience preferred
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and thrive in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Friendly, professional demeanor and a passion for working with people
✨ Join our team and help us continue spreading the joy of dance!
Requirements
Professional attitude and appearance
Basic experience with Microsoft Word, Excel, Publisher, Etc..
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service Skills
Company: Fred Astaire Dance Studios®
Description
We are growing! Fred Astaire Dance Studios® - Warwick is excited to be adding to our team. We are currently hiring for a Customer Support Representative .
Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, we may have an excellent opportunity for you.
This role is crucial to our clients, team members, and overall studio experience. Each day, you will greet students, answer questions about their accounts and studio activities, and help keep information organized to ensure management and instructors succeed.
A love for people and the ability to build rapport is essential, as you will also speak with potential new clients and share how dance can positively transform their lives. If this sounds like the right fit, apply quickly—we are looking to welcome our newest team member as soon as possible!
Who We Are
At Fred Astaire Dance Studios® - Warwick our mission is simple:
Enriching lives - physically, mentally, emotionally & socially, through the positive, transforming power of dance.
Founded in 1947 on Park Avenue in Manhattan, we have grown into a franchise network of more than 180 studios worldwide , serving over 25,000 students . We are proud to carry forward the legacy of Mr. Fred Astaire by fostering an environment of kindness, warmth, and fun.
From wedding dances and social lessons to group classes and national competitions, Fred Astaire Dance Studios® has something for everyone. Our students stay with us not only for the high-quality instruction but also for the welcoming, supportive community they experience from the moment they walk through our doors.
Responsibilities
Greet and welcome guests as soon as they arrive at the studio
Answer, screen, and forward incoming phone calls
Maintain a tidy and presentable reception area with necessary materials (pens, forms, brochures, etc.)
Provide accurate information in person, over the phone, and via email
Receive, sort, and distribute daily mail and deliveries
Update calendars and assist with scheduling meetings
Support management with clerical tasks such as filing, photocopying, transcribing, and faxing
Assist students and team members with account or event-related inquiries
Requirements
Previous customer service or administrative experience preferred
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and thrive in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Friendly, professional demeanor and a passion for working with people
✨ Join our team and help us continue spreading the joy of dance!
Requirements
Professional attitude and appearance
Basic experience with Microsoft Word, Excel, Publisher, Etc..
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service Skills