Care Management Education Specialist (Full-Time/Day) Center City
Jefferson Health
•
Philadelphia, PA
0
0
0
0
Not Applicable
Posted March 26, 2026
Job link
Thinking about this job
Responsibilities
Commitments
Responsibilities
- Ensures new processes are reviewed and understood by all colleagues and evaluates current processes.
- Serves as primary oversight in precepting new care management colleagues.
- Assists the Enterprise Director of Quality and Education in arranging and leading education opportunities.
- Prepares on-boarding schedules for new colleagues.
- Meets with both colleague, director/manager and floor preceptor at a regular cadence to review orientation process.
- Continues as primary mentor for one year for new colleagues.
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
- Assists in the review, development and implementation in department procedures, standard of work and regulatory
- process.
- Analyzes and interprets quality reports and data collection related to staff compliance and workflow optimization.
- Maintains small case load of complex care patients.
Commitments
This role requires frequent travel to different sites across the region.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
Not Met Priorities
What still needs stronger evidence
Requirements
- 1 year precepting care management colleagues and
- 3 years inpatient care management experience.
- Precepting colleagues.
- Public speaking and presenting.
- Problem solving and critical thinking skills.
- Experience in Powerpoint and Excel.
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
Preferred Skills
- Experience in Powerpoint and Excel.
- Knowledge of the Conditions of Participation for Discharge Planning.
- Knowledge of Medicare required documentation.
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
- Licenses and Certifications - Preferred
- ACM - Accredited Case Manager - American Case Management Association within 3 Years or CCM - Certified Case Manager - Commission for Case Manager Certification within 3 Years
- Work Shift
Education
- (Required) – Education - Required
- (Required) – Bachelor’s Degree in Nursing or Graduate from an accredited Masters of Social Work program required.
- (Not required) – 1 year precepting care management colleagues and
Job Details
This position ensures the education of the care management team while maintaining current skills sets in assisting Complex Care Managers. The Care Management Education Specialist on-boards and assists in orienting new colleagues joining the department. The Care Management Education Specialists ensure new colleagues understand the policies and procedures of the department and serves as a mentor for one year following the colleagues start date. This position maintains current skills sets by assisting/maintaining an assignment with the Complex Care Managers.
Job Description
This role requires frequent travel to different sites across the region.
Essential Functions
Ensures new processes are reviewed and understood by all colleagues and evaluates current processes.
Serves as primary oversight in precepting new care management colleagues.
Assists the Enterprise Director of Quality and Education in arranging and leading education opportunities.
Prepares on-boarding schedules for new colleagues.
Meets with both colleague, director/manager and floor preceptor at a regular cadence to review orientation process.
Continues as primary mentor for one year for new colleagues.
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
Assists in the review, development and implementation in department procedures, standard of work and regulatory
process.
Analyzes and interprets quality reports and data collection related to staff compliance and workflow optimization.
Maintains small case load of complex care patients.
Education - Required
Bachelor’s Degree in Nursing or Graduate from an accredited Masters of Social Work program required.
Experience
1 year precepting care management colleagues and
3 years inpatient care management experience.
Knowledge, Skills And Abilities
Precepting colleagues.
Public speaking and presenting.
Problem solving and critical thinking skills.
Knowledge, Skills and Abilities - Preferred
Experience in Powerpoint and Excel.
Knowledge of the Conditions of Participation for Discharge Planning.
Knowledge of Medicare required documentation.
Licenses And Certifications Required
RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
Licenses and Certifications - Preferred
ACM - Accredited Case Manager - American Case Management Association within 3 Years or CCM - Certified Case Manager - Commission for Case Manager Certification within 3 Years
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University
Primary Location Address
1101 Market, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
This position ensures the education of the care management team while maintaining current skills sets in assisting Complex Care Managers. The Care Management Education Specialist on-boards and assists in orienting new colleagues joining the department. The Care Management Education Specialists ensure new colleagues understand the policies and procedures of the department and serves as a mentor for one year following the colleagues start date. This position maintains current skills sets by assisting/maintaining an assignment with the Complex Care Managers.
Job Description
This role requires frequent travel to different sites across the region.
Essential Functions
Ensures new processes are reviewed and understood by all colleagues and evaluates current processes.
Serves as primary oversight in precepting new care management colleagues.
Assists the Enterprise Director of Quality and Education in arranging and leading education opportunities.
Prepares on-boarding schedules for new colleagues.
Meets with both colleague, director/manager and floor preceptor at a regular cadence to review orientation process.
Continues as primary mentor for one year for new colleagues.
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
Assists in the review, development and implementation in department procedures, standard of work and regulatory
process.
Analyzes and interprets quality reports and data collection related to staff compliance and workflow optimization.
Maintains small case load of complex care patients.
Education - Required
Bachelor’s Degree in Nursing or Graduate from an accredited Masters of Social Work program required.
Experience
1 year precepting care management colleagues and
3 years inpatient care management experience.
Knowledge, Skills And Abilities
Precepting colleagues.
Public speaking and presenting.
Problem solving and critical thinking skills.
Knowledge, Skills and Abilities - Preferred
Experience in Powerpoint and Excel.
Knowledge of the Conditions of Participation for Discharge Planning.
Knowledge of Medicare required documentation.
Licenses And Certifications Required
RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
Licenses and Certifications - Preferred
ACM - Accredited Case Manager - American Case Management Association within 3 Years or CCM - Certified Case Manager - Commission for Case Manager Certification within 3 Years
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University
Primary Location Address
1101 Market, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here