Quality Lead

Essential Duties And Responsibilities

Responds to customers on non-conformance and quality matters
Oversees process improvements related to quality
Ensures product conformance
Reviews documents for conformance
Conducts product inspections
Maintains quality performance metrics
Assists with management of nonconformance’s
Conducts supplier assessments and reviews
Maintains calibration system
Supports sales department with technical needs and customer services
Performs customer regulatory activities
Education Requirements

Four-year college degree, preferably in metallurgy or quality engineering, with experience in manufacturing or metals distribution quality, or equivalent combination of education and experience
Knowledge And Skills

Knowledge of steel products and processes
Knowledge of ISO 9001 and AS9100 Quality Management Systems
Understanding of Six Sigma and Lean manufacturing tools
Strong analytical aptitude and reporting skills
Excellent verbal and written communication skills
Ability to multi-task with an emphasis on event management
Goal-oriented and the ability to manage multiple projects paying particular attention to detail.
Ability to work with a variety of teams (including the shop floor, sales and purchasing)
SUPPORT

Assist with customer quality system requests and approvals
Assist with the quality orientation for new employees
Support sales with certification and compliance requests
Support operations and production with order and material technical needs
SPECIFICATIONS

Maintain AMS/UPM specification spreadsheet used to verify the compliance of mill test reports
Perform periodic specification revision check for updates
EQUIPMENT

Oversee the inspection and measuring of test equipment
Maintain identification of the testing equipment and documentation providing traceability and calibration frequency
SUPPLIERS

Initiate and maintain the ongoing assessment and approval of subcontractors
Perform periodic audits of suppliers and subcontractors
CUSTOMER AND REGULATORY SPECIFIC ACTIVITIES

Oversees and coordinates Pratt & Whitney/GE management of testing using outside approved resource
Responsible for administration of Unison and GE supplier release program
Assist as needed with compliance audits
Maintain Pratt and Whitney LCS approval and certification
Fill out and respond to customer survey requests
Maintain all functions as the y relate to the General Electric DSQR program. Includes maintaining applicable logs, supporting EV1 audits, preparing bar codes, inspections, follow-up with CA, preparing first articles reports within GE’s electronic program
Assist as needed with customer and regulatory audits
Other

Maintain a full understanding of United Performance Metals' Quality Manual, Operating Procedures, and Work Instructions: How they relate to AMS, ASTM, AISI, AS9100 and ISO-9001 Requirements
Continued education and training of metals applications, industry requirements, and customer focus activities
General housekeeping in accordance with the quality expectations
Assist as needed with internal audits
Maintain customer property within established procedures
Maintain and report on shelf life sensitive items that are maintained in inventory to insure the products are not expired beyond use
Duties as assigned by supervisor
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. The ability to write routine reports and correspondence in English. The ability to speak effectively before groups of customers or employees of organization in English.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Supplier required certificates – i.e., GE DSQR, PWA SDRA
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.