Public Information Manager
City of Richmond, Virginia
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Richmond, VA
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Not Applicable
Posted March 13, 2026
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Responsibilities
Commitments
Responsibilities
- The Public Information Manager supports the Office of Strategic Communications by assisting in the development, coordination, and dissemination of information to the public and media.
- This role is key in ensuring that accurate and timely information about City initiatives, programs, and events is communicated effectively.
- The Manager will work closely with the Chief Administrative Officer’s office and other team members but will not have any direct reports .
- Duties include but are not limited to
- Content Creation: Lead campaign creation, develop and edit press releases, social media posts, newsletters, and other communication materials that accurately represent the City's initiatives and programs.
- Media Relations: Responsible for responding to media inquiries, coordinating interviews, and maintaining positive relationships with local media outlets.
- Social Media Management: Monitor and work with the City’s Social Media Manager to update the City’s social media platforms, ensuring consistent and engaging content that aligns with the City’s communication strategy.
- Public Engagement: Support and, at times, lead public outreach efforts, including attending community events, coordinating public meetings, and distributing informational materials.
- Crisis Communication: Assisting the preparation and dissemination of information during emergencies, ensuring the public and media are kept informed with accurate and timely updates.
- Research & Reporting: Conduct research on communication trends, public opinions, and media coverage to inform the City’s communication strategies.
- Prepare reports on communication efforts and outcomes.
- Website Maintenance: Update and manage content on the City’s website, ensuring information is current, accessible, and user-friendly.
- Collaboration: Coordinate with other departments to gather information and ensure consistent messaging across all city communications.
Commitments
We invite you to explore our many vibrant communities and discover all that we have to offer…Are you Richmond Ready!
Ability to work occasional evenings or weekends as needed for public events or in response to emergencies
A valid driver’s license may be required for attending off-site events
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals.
As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations.
If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
We are an official V3 Certified Company .
Not Met Priorities
What still needs stronger evidence
Requirements
- Proficiency in social media platforms and content management systems
- Ability to work collaboratively in a team environment
- Five years of experience in public relations, communications or a related field, preferably within a government or non-profit setting
- Ability to work occasional evenings or weekends as needed for public events or in response to emergencies
- A valid driver’s license may be required for attending off-site events
Preferred Skills
- Familiarity with public sector communication practices is a plus
- Five years of experience in public relations, communications or a related field, preferably within a government or non-profit setting
Education
- (Not required) – Bachelor's degree in public relations, communications, journalism, or related field
- (Not required) – Five years of experience in public relations, communications or a related field, preferably within a government or non-profit setting
Are you Richmond R.E.A.D.Y ? R espect. E quity. A ccountability. D iversity… YOU !!!
About
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
T uition Assistance Program
Description
Are you Richmond R.E.A.D.Y? – Respect. Equity. Accountability. Diversity…you!!!
Richmond, the capital city of Virginia, is home to a community of rich culture, incredible food, and deep historic roots. Located alongside the James River, our unique corner of the commonwealth offers a special blend of diverse and equitable opportunities for residents and businesses. The City of Richmond is a thriving hub for professionals targeting robust and equitable career opportunities. As a team member of the City of Richmond, you can enjoy access to services, support, and recreation, which make the city a world-class place to live, work, play, and raise a family. We invite you to explore our many vibrant communities and discover all that we have to offer…Are you Richmond Ready!
The Public Information Manager supports the Office of Strategic Communications by assisting in the development, coordination, and dissemination of information to the public and media. This role is key in ensuring that accurate and timely information about City initiatives, programs, and events is communicated effectively. The Manager will work closely with the Chief Administrative Officer’s office and other team members but will not have any direct reports .
Duties include but are not limited to
Content Creation: Lead campaign creation, develop and edit press releases, social media posts, newsletters, and other communication materials that accurately represent the City's initiatives and programs.
Media Relations: Responsible for responding to media inquiries, coordinating interviews, and maintaining positive relationships with local media outlets.
Social Media Management: Monitor and work with the City’s Social Media Manager to update the City’s social media platforms, ensuring consistent and engaging content that aligns with the City’s communication strategy.
Public Engagement: Support and, at times, lead public outreach efforts, including attending community events, coordinating public meetings, and distributing informational materials.
Crisis Communication: Assisting the preparation and dissemination of information during emergencies, ensuring the public and media are kept informed with accurate and timely updates.
Research & Reporting: Conduct research on communication trends, public opinions, and media coverage to inform the City’s communication strategies. Prepare reports on communication efforts and outcomes.
Website Maintenance: Update and manage content on the City’s website, ensuring information is current, accessible, and user-friendly.
Collaboration: Coordinate with other departments to gather information and ensure consistent messaging across all city communications.
Qualifications, Special Certifications And Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent written and verbal communication skills
Strong organizational and time management abilities
Proficiency in social media platforms and content management systems
Ability to work collaboratively in a team environment
Familiarity with public sector communication practices is a plus
Minimum Training And Experience
Bachelor's degree in public relations, communications, journalism, or related field
Five years of experience in public relations, communications or a related field, preferably within a government or non-profit setting
Ability to work occasional evenings or weekends as needed for public events or in response to emergencies
A valid driver’s license may be required for attending off-site events
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company .
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
About
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
T uition Assistance Program
Description
Are you Richmond R.E.A.D.Y? – Respect. Equity. Accountability. Diversity…you!!!
Richmond, the capital city of Virginia, is home to a community of rich culture, incredible food, and deep historic roots. Located alongside the James River, our unique corner of the commonwealth offers a special blend of diverse and equitable opportunities for residents and businesses. The City of Richmond is a thriving hub for professionals targeting robust and equitable career opportunities. As a team member of the City of Richmond, you can enjoy access to services, support, and recreation, which make the city a world-class place to live, work, play, and raise a family. We invite you to explore our many vibrant communities and discover all that we have to offer…Are you Richmond Ready!
The Public Information Manager supports the Office of Strategic Communications by assisting in the development, coordination, and dissemination of information to the public and media. This role is key in ensuring that accurate and timely information about City initiatives, programs, and events is communicated effectively. The Manager will work closely with the Chief Administrative Officer’s office and other team members but will not have any direct reports .
Duties include but are not limited to
Content Creation: Lead campaign creation, develop and edit press releases, social media posts, newsletters, and other communication materials that accurately represent the City's initiatives and programs.
Media Relations: Responsible for responding to media inquiries, coordinating interviews, and maintaining positive relationships with local media outlets.
Social Media Management: Monitor and work with the City’s Social Media Manager to update the City’s social media platforms, ensuring consistent and engaging content that aligns with the City’s communication strategy.
Public Engagement: Support and, at times, lead public outreach efforts, including attending community events, coordinating public meetings, and distributing informational materials.
Crisis Communication: Assisting the preparation and dissemination of information during emergencies, ensuring the public and media are kept informed with accurate and timely updates.
Research & Reporting: Conduct research on communication trends, public opinions, and media coverage to inform the City’s communication strategies. Prepare reports on communication efforts and outcomes.
Website Maintenance: Update and manage content on the City’s website, ensuring information is current, accessible, and user-friendly.
Collaboration: Coordinate with other departments to gather information and ensure consistent messaging across all city communications.
Qualifications, Special Certifications And Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent written and verbal communication skills
Strong organizational and time management abilities
Proficiency in social media platforms and content management systems
Ability to work collaboratively in a team environment
Familiarity with public sector communication practices is a plus
Minimum Training And Experience
Bachelor's degree in public relations, communications, journalism, or related field
Five years of experience in public relations, communications or a related field, preferably within a government or non-profit setting
Ability to work occasional evenings or weekends as needed for public events or in response to emergencies
A valid driver’s license may be required for attending off-site events
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company .
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.