High Needs Case Manager
Horizon Health and Wellness
•
Chandler, AZ
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Not Applicable
Posted April 17, 2026
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Responsibilities
Commitments
Responsibilities
- The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner.
- Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.
Commitments
Possess valid drivers license with acceptable driving record and reliable transportation.
Willingness to work evenings as needed.
Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.
Not Met Priorities
What still needs stronger evidence
Requirements
- Ability to create plans and summaries based on client needs
- Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
- Must be at least 21 years of age or older.
- Possess valid drivers license with acceptable driving record and reliable transportation.
- Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.
- Willingness to work evenings as needed.
- Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
- Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
- Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
- CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
- Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.
- Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
- Able to operate phone, Fax, copier, and a computer.
- Able to operate Agency vehicle.
Preferred Skills
- One year case management experience strongly preferred.
- Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
- Prior experience in the behavioral health setting is strongly preferred.
- Bilingual – English/Spanish
- Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.
- Advanced knowledge of cultural diversity and sensitivity
Education
- (Not required) – HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications.
Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.
We Offer
Professional development and career advancement opportunities
Competitive compensation
Medical, dental, vision insurance
401k investment plan with company match
Generous paid time off and paid holidays
Tuition reimbursement
The opportunity to help us make a difference in the lives of the patients and communities we serve.
Qualifications
The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner. Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.
Qualifications Required
HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications.
One year case management experience strongly preferred.
Ability to create plans and summaries based on client needs
Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
Must be at least 21 years of age or older.
Possess valid drivers license with acceptable driving record and reliable transportation.
Prior experience in the behavioral health setting is strongly preferred.
Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.
Willingness to work evenings as needed.
Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.
Mental and Emotional
Ability to prioritize workload.
Sound judgment and decision-making ability
Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.
Demonstrate excellent verbal communication skills.
Ability to analyze variables and situations.
Ability to resolve problems, handle conflict and make effective decisions under pressure.
Ability to think on his/her feet in the public spotlight.
Physical
Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
Able to operate phone, Fax, copier, and a computer.
Able to operate Agency vehicle.
Qualifications Preferred
Bilingual – English/Spanish
Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.
Advanced knowledge of cultural diversity and sensitivity
We Offer
Professional development and career advancement opportunities
Competitive compensation
Medical, dental, vision insurance
401k investment plan with company match
Generous paid time off and paid holidays
Tuition reimbursement
The opportunity to help us make a difference in the lives of the patients and communities we serve.
Qualifications
The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner. Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.
Qualifications Required
HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications.
One year case management experience strongly preferred.
Ability to create plans and summaries based on client needs
Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
Must be at least 21 years of age or older.
Possess valid drivers license with acceptable driving record and reliable transportation.
Prior experience in the behavioral health setting is strongly preferred.
Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.
Willingness to work evenings as needed.
Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.
Mental and Emotional
Ability to prioritize workload.
Sound judgment and decision-making ability
Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.
Demonstrate excellent verbal communication skills.
Ability to analyze variables and situations.
Ability to resolve problems, handle conflict and make effective decisions under pressure.
Ability to think on his/her feet in the public spotlight.
Physical
Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
Able to operate phone, Fax, copier, and a computer.
Able to operate Agency vehicle.
Qualifications Preferred
Bilingual – English/Spanish
Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.
Advanced knowledge of cultural diversity and sensitivity