Application Support Engineer (contract)
BNY
•
Pittsburgh, PA
0
0
0
0
Not Applicable
Posted April 17, 2026
Job link
Thinking about this job
Responsibilities
Commitments
Responsibilities
- Production Support & Incident Management: Diagnose and resolve complex application and database issues in live environments; perform root cause analysis and implement permanent fixes to prevent recurrence.
- Application & Database Performance: Monitor system health, tune SQL Server performance (queries, deadlocks, execution plans, stored procedures), and ensure stability, scalability, and availability.
- System Reliability & Automation: Improve operational efficiency through scripting and automation; support CI/CD, DevOps, and SRE practices to enhance deployment, resiliency, and capacity planning.
- Cross-Functional Collaboration: Partner with engineering, infrastructure, and product teams to resolve issues, implement enhancements, and improve end-to-end client experience.
- Documentation & Knowledge Sharing: Maintain troubleshooting guides, incident reports, and knowledge articles.
- Platform Ownership (On-Prem Focus): Support primarily on-prem applications (not public cloud), including patching and gradual ownership of additional systems over time.
Commitments
This role focuses on production support, system reliability, and performance of critical on-prem enterprise applications, with strong involvement in root cause analysis, automation, and DevOps practices.
The position is based in Pittsburgh, PA (500 Ross St) or Lake Mary, FL, hybrid with 4+ days onsite and participation in weekend/production releases as needed.
Platform Ownership (On-Prem Focus): Support primarily on-prem applications (not public cloud), including patching and gradual ownership of additional systems over time.
With strong leadership visibility, meaningful production responsibility, and a collaborative culture, this is a chance to build long-term technical impact in a mission-critical environment.
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY).
Please note that this is not a full-time employment opportunity.
Candidates selected for this role will be engaged as contractors for the specified duration of the project.
For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Not Met Priorities
What still needs stronger evidence
Requirements
- 8–10 years of experience in application support, production engineering, or technical operations (8+ acceptable if all core skills are met).
- Strong hands-on experience with Java (code reading/debugging), SQL Server, Angular, Kafka, and enterprise application troubleshooting.
- Advanced SQL performance tuning and database analysis skills.
- Experience with DevOps/SRE, Agile environments, and automation tools (Ansible, Docker, Linux, Python, CI/CD).
- Familiarity with monitoring and observability tools (e.g., Splunk, AppDynamics).
- Experience with Unix/Linux, scripting, job scheduling, and application servers (e.g., Tomcat).
Preferred Skills
- Exposure to AI tooling and automation (e.g., AI agents, Copilot) preferred.
- Preferred Experience:
- Financial services or securities industry background.
- Experience with AWS, Azure, or S3 (helpful but not required due to on-prem focus).
- Advanced degree.
Education
- (Not required) – Bachelor’s degree in Computer Science or related field (or equivalent experience).
- (Not required) – Financial services or securities industry background.
- (Not required) – Advanced degree.
At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.
Job Summary:
Application Support Engineer supporting BNY’s Depositary Receipts Platform Engineering team. This role focuses on production support, system reliability, and performance of critical on-prem enterprise applications, with strong involvement in root cause analysis, automation, and DevOps practices. The position is based in Pittsburgh, PA (500 Ross St) or Lake Mary, FL, hybrid with 4+ days onsite and participation in weekend/production releases as needed.
Key Responsibilities:
Production Support & Incident Management: Diagnose and resolve complex application and database issues in live environments; perform root cause analysis and implement permanent fixes to prevent recurrence.
Application & Database Performance: Monitor system health, tune SQL Server performance (queries, deadlocks, execution plans, stored procedures), and ensure stability, scalability, and availability.
System Reliability & Automation: Improve operational efficiency through scripting and automation; support CI/CD, DevOps, and SRE practices to enhance deployment, resiliency, and capacity planning.
Cross-Functional Collaboration: Partner with engineering, infrastructure, and product teams to resolve issues, implement enhancements, and improve end-to-end client experience.
Documentation & Knowledge Sharing: Maintain troubleshooting guides, incident reports, and knowledge articles.
Platform Ownership (On-Prem Focus): Support primarily on-prem applications (not public cloud), including patching and gradual ownership of additional systems over time.
Qualifications:
8–10 years of experience in application support, production engineering, or technical operations (8+ acceptable if all core skills are met).
Strong hands-on experience with Java (code reading/debugging), SQL Server, Angular, Kafka, and enterprise application troubleshooting.
Advanced SQL performance tuning and database analysis skills.
Experience with DevOps/SRE, Agile environments, and automation tools (Ansible, Docker, Linux, Python, CI/CD).
Familiarity with monitoring and observability tools (e.g., Splunk, AppDynamics).
Experience with Unix/Linux, scripting, job scheduling, and application servers (e.g., Tomcat).
Exposure to AI tooling and automation (e.g., AI agents, Copilot) preferred.
Bachelor’s degree in Computer Science or related field (or equivalent experience).
Preferred Experience:
Financial services or securities industry background.
Experience with AWS, Azure, or S3 (helpful but not required due to on-prem focus).
Advanced degree.
Why Join Us:
Join a well-tenured, high-impact engineering team at one of the world’s leading financial institutions, supporting platforms that influence a significant portion of global investable assets. This role offers deep technical ownership, exposure to modern DevOps and AI-driven operations, and clear growth as you ramp onto additional applications. With strong leadership visibility, meaningful production responsibility, and a collaborative culture, this is a chance to build long-term technical impact in a mission-critical environment.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Pay Rate Range
46.4 - 58 USD hourly
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.
Job Summary:
Application Support Engineer supporting BNY’s Depositary Receipts Platform Engineering team. This role focuses on production support, system reliability, and performance of critical on-prem enterprise applications, with strong involvement in root cause analysis, automation, and DevOps practices. The position is based in Pittsburgh, PA (500 Ross St) or Lake Mary, FL, hybrid with 4+ days onsite and participation in weekend/production releases as needed.
Key Responsibilities:
Production Support & Incident Management: Diagnose and resolve complex application and database issues in live environments; perform root cause analysis and implement permanent fixes to prevent recurrence.
Application & Database Performance: Monitor system health, tune SQL Server performance (queries, deadlocks, execution plans, stored procedures), and ensure stability, scalability, and availability.
System Reliability & Automation: Improve operational efficiency through scripting and automation; support CI/CD, DevOps, and SRE practices to enhance deployment, resiliency, and capacity planning.
Cross-Functional Collaboration: Partner with engineering, infrastructure, and product teams to resolve issues, implement enhancements, and improve end-to-end client experience.
Documentation & Knowledge Sharing: Maintain troubleshooting guides, incident reports, and knowledge articles.
Platform Ownership (On-Prem Focus): Support primarily on-prem applications (not public cloud), including patching and gradual ownership of additional systems over time.
Qualifications:
8–10 years of experience in application support, production engineering, or technical operations (8+ acceptable if all core skills are met).
Strong hands-on experience with Java (code reading/debugging), SQL Server, Angular, Kafka, and enterprise application troubleshooting.
Advanced SQL performance tuning and database analysis skills.
Experience with DevOps/SRE, Agile environments, and automation tools (Ansible, Docker, Linux, Python, CI/CD).
Familiarity with monitoring and observability tools (e.g., Splunk, AppDynamics).
Experience with Unix/Linux, scripting, job scheduling, and application servers (e.g., Tomcat).
Exposure to AI tooling and automation (e.g., AI agents, Copilot) preferred.
Bachelor’s degree in Computer Science or related field (or equivalent experience).
Preferred Experience:
Financial services or securities industry background.
Experience with AWS, Azure, or S3 (helpful but not required due to on-prem focus).
Advanced degree.
Why Join Us:
Join a well-tenured, high-impact engineering team at one of the world’s leading financial institutions, supporting platforms that influence a significant portion of global investable assets. This role offers deep technical ownership, exposure to modern DevOps and AI-driven operations, and clear growth as you ramp onto additional applications. With strong leadership visibility, meaningful production responsibility, and a collaborative culture, this is a chance to build long-term technical impact in a mission-critical environment.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Pay Rate Range
46.4 - 58 USD hourly
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.