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Client Relations Executive

LinkedIn CVS Health Richmond, VA
Not Applicable Posted April 17, 2026 Job link
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Requirements
  • You must be willing to travel evenings, weekends, and overnight stays.
  • Candidate may live in Maryland, Washington and Virginia
  • Ability to read and understand medical information related to the specialized area.
  • Must be able to communicate effectively with medical personnel and individuals from broad social/economic backgrounds.
  • Ability to define and resolve problems and collaborate with sales leadership.
  • Interpersonal skills, organizational skills, and attention to detail are important for this position, understanding the managed care arena to provide guidance and resolve problems.
  • Must be able to handle various customer situations with sensitivity, compassion in an ethical manner.
  • Strong territory management skills, calling on a broad base of customers (MD’s, RN’s, Treatment Centers, ancillary staff, local chapters, patients, etc.)
  • Willing to work evenings or weekends as needed.
  • Strong presentation and meeting facilitation skills desired.
  • Must be able to represent CVS Specialty Pharmacy in a professional manner at all functions.
  • Computer skills (Microsoft Office, Sales Force) highly desired.
  • Must possess good follow-up and time management skills as well as demonstrate the ability to sell services confidently in a highly competitive environment.
  • Ability to interpret policies, procedures and instructions, and remain compliant within those policies
  • Performs all Company business in accordance with all regulations (e.g., HIPPA, SOX, EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures.
  • Demonstrates high ethical and professional standards with all business contacts in order to maintain CVS Specialty’s excellent reputation within the healthcare community.
  • 5+ years of experience in a marketing or community relations role
  • 2+ years of experience in hemophilia, pharmaceutical sales, specialty pharmacy, or related experience
  • Ability to access hemophilia medical offices to act as a liaison between prescribers and our dispensing pharmacies
  • Must possess a valid and current driver’s license.
  • Must possess personal vehicle sufficiently reliable to meet the travel requirement
Preferred Skills
  • Experience supporting the Hemophilia community
  • High school education of equivalent
Education
  • (Not required) – Education
  • (Not required) – High school education of equivalent