Marketing Operations Manager (contractor)

Welcome aboard VSSL. It’s pronounced “vessel”, but we’re more than a ship—we’re a fast, agile digital agency of brand builders, campaign makers, website creators, and more. Our mission is to set the course for our clients, creating bold digital marketing experiences that propel brands to success. Our crew brings vision, strategy, spirit, and loyalty to the challenge of helping clients stand out in today’s aggressive, crowded, and fast-changing digital world. We’re looking for a part-time marketing operations manager, with a strong technical aptitude, who can help us crush our clients’ marketing initiatives. You will manage and configure marketing and sales platforms such as HubSpot, Salesforce, and Pardot/Marketing Cloud Account Engagement. You will create new processes using automation tools and ensure systems are operating as expected (which may involve troubleshooting system errors). EXPECTATIONS AND QUALIFICATIONS An ideal candidate is confident in creating and building landing pages, forms, emails, and workflows, is able to do so accurately and thoughtfully, and be proactive in reviewing functionality and troubleshooting errors when necessary. The marketing operations manager will need to be able to think strategically, holistically, and sometimes creatively, to solve complex problems while considering industry best practices and the many facets of the business and/or campaign. The marketing operations manager will keep their finger on the pulse of our clients’ campaigns by updating marketing calendars, preparing reports, and ensuring everything stays on schedule. We need someone who can use data to tell a story and share actionable insights on performance and next steps. Our ideal candidate is familiar with Google Tag Manager, Analytics, and Looker Studio as well as data integration tools like funnel.io, supermetrics, and other analytics and reporting platforms. ABOUT THE ROLE
Own all aspects of client and VSSL CRM and Marketing Automation platforms
Configure, maintain and troubleshoot various technical integrations, mainly with relation to HubSpot and Salesforce
Design marketing/sales platforms to support account based marketing (ABM) programs
Audit, configure, maintain, and optimize processes within various databases and systems for performance
Manage automation and reporting aspects of Salesforce, HubSpot, and other platforms
Promote marketing and sales alignment with CRM pipelines
Configure and manage contact database and leads lists for targeting and accuracy
Find and build lists of contacts and accounts from business intelligence platforms and social media
Execute various email programs for newsletters and other promotions
Set up and launch nurture campaigns and various gated content programs
Collaborate across departments and with client in-house teams to execute campaigns, provide recommendations, and highlight project successes
Track metrics and KPIs
Prepare end-of-month reporting for various team requirements
Assist in investigating and measuring effectiveness of new and different tools and platforms
Assist in maintaining and building relationships with both our clients and business partners REQUIREMENTS
Bachelor’s degree and a minimum of 4 years of marketing experience, including project and/or campaign management
Experience across the suite of HubSpot’s marketing and sales hubs, and Salesforce sales and marketing products a must
Knowledge of digital ad operations; hands-on experience a plus
Knowledge of marketing media options, trends, and best practices
Must have expert level organization and planning skills
Excellent verbal and written communication skills
Advanced Excel skills and a mind for analytics
Must be able to manage multiple priorities and meet deadlines
Passion, creativity and a sense of humor is a must Make Sure We’re Your Kind of Crew This crew succeeds because we’ve got each other’s backs. We’re quick to offer help and accept it when needed. We’re flexible enough to wear whatever hat needs wearing. And we love a good fight—if it’s for the crew, our clients, or an idea we believe in. That’s how we get to our destination: working as one crew to build lasting brands that stand out. Every member of the VSSL crew lives by our values:
We Are One Crew - The strongest crew is one that works (and celebrates) together. That’s because none of us is as smart as all of us. Through everything, we always have each others’ backs.
Communication is our Compass - Clear communication is our guide. We’re open with our thoughts and open-minded towards others. We’re always respectful—but we don’t sugarcoat s**t.
Quality is our Course - Our people and our work are our greatest assets. That’s why we don’t compromise when it comes to our crew, our clients, and our work. We deliver the best—every damn time.
All Hands on Deck - We know how to solve problems together by staying focused on creative solutions. We aren’t fazed by challenges or risk-taking. In fact, that’s where we thrive.
Up Spirits! - We’re a tight-knit group—we celebrate our wins and have fun along the way. Each crew member contributes to our collective success. “Up Spirits!” is our rally cry when the grog starts flowing. PAY The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $75 - 95/hour. CARING FOR OUR CREW We were named one of San Diego’s Best Companies to work for in 2025, 2023, 2022, and one of San Diego's Best and Brightest Companies to Work For in 2019 and 2018. VSSL is a proud member of 1% for the Planet, pledging to give back one percent of our annual sales to organizations focused on the environment. VSSL strongly promotes diversity, equity, and inclusion through our grassroots program, VSSL for Change (V4C). V4C cultivates an inclusive workplace and empowers our crew to make positive change through education, discussion, and giving back. This includes regular team learning, with donation and volunteer opportunities. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. PLEASE NOTE: We take hiring very seriously. Although we are unable to follow up with every applicant, we do our best to run a thorough process for candidates to identify potential fits.