Design Manager/Project Manager - Healthcare

Our approach to healthcare is holistic. It is research-driven and designed to create engaging experiences for everyone from patients and families to staff and providers. Gensler seeks innovation for the individual, the community, and the region from a diverse global platform. We call our approach Radically Human. Gensler applies this approach to our work and in building our teams. We seek partners that share our view and are motivated to drive positive change in human health and wellness.
Your Role
At Gensler Healthcare, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators and thought leaders focused on wellness. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve challenging problems in our healthcare ecosystem. Whether you’re into sketching new ideas, hacking a building or growing client relationships in global markets, there’s something here for everyone.
As a Design Manager with our Healthcare team it’s your role to lead and deliver a variety of project types and sizes, through all phases. You will join our team of design thinkers and doers who specialize in helping to tell stories and create experiences in the context of design. As the main point of contact for the client in all work produced, you’ll draw on your extensive knowledge of the design and delivery process while mentoring junior staff to encourage the highest level of design and client satisfaction.
What You Will Do

Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities
Maintain an awareness of existing clients’ business objectives, plans, target audience and market trends, and ensure that appropriate opportunities are identified to generate further demand for Gensler services.
Responsible for the day-to-day delivery of projects ensuring they are delivered on time and on budget
Lead and facilitate the overall cross-functional project team
Focus on the smooth management of the project process, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project life cycle
Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams
Prepare and review proposals, contracts, and consultant agreements
Manage multiple aspects of client, team, and project coordination, including full documentation coordination with structural, MEP, lighting, AV, landscape, civil, and other consultants
Actively take ownership of problems and successful resolution planning in consultation with Practice Area leadership and Studio Director
Support and contribute to new business development with both current and potential clients
Contribute positively to project reports and staffing meetings with concise and accurate information to continually improve the studio’s delivery and financial objectives
Review internal project accounting documents and process draft project billing
Work with the Design Director and the marketing team to ensure that the project story is documented, and that photography/videography is arranged as needed
Your Qualifications

Design Management and Project Management experience required
Bachelor’s Degree or higher in Interior Design or architecture
10+ years of experience
Registered Interior Designer or Architect
Strong leadership, organizational, and communication skills.
Knowledge and experience in all phases of interior design/architectural projects
Proven ability to provide excellent client service and account leadership
Be proactive and adaptable with the ability to work in a fast-paced environment
Strong programming and space planning skills
High level of design competence with knowledge of building codes.
Proficiency in Revit
Experience managing consultant teams and resolving complex technical and design issues
TO BE CONSIDERED, PLEASE SUBMIT A CURRENT PORTFOLIO AND/OR WORK SAMPLES IN PDF FORMAT
This position is in-person and requires regular out-of-state travel for an internationally recognized healthcare institution.
Life at Gensler
As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.