IT Senior Application Analyst – HRIS (WORKDAY)

Who We Are Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat Opioid Use Disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD, and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has an exploratory pipeline of products designed to expand its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs approximately 800 individuals globally. Position Overview If you take pride in building systems that actually work for the people who use them, this role will feel like a great fit. As the IT Senior Application Analyst, you will serve as the subject matter expert supporting Indivior’s Human Resources applications, particularly Workday, across the full lifecycle: design, build, and run. You will partner closely with HR, Payroll, and IT teams to strengthen core systems, improve processes, and ensure a reliable, intuitive experience for employees and leaders. You will also oversee day‑to‑day service delivery for Workday, including incident management and vendor performance, ensuring issues are handled thoughtfully, escalated appropriately, and aligned with Indivior policies and SOPs. How You’ll Make An Impact Shape the HR applications roadmap
Contribute to the IT and Business Applications roadmap, aligning technology improvements with business needs
Participate as a key contributor on system enhancements and projects from concept through implementation
Partner with HR and IT teams to assess, prioritize, and deliver continuous improvement initiatives Deliver reliable Workday support
Oversee the team managing incidents and service requests for Workday
Ensure system operations meet business needs while adhering to Indivior policies and SOPs
Review incident metrics to identify trends and improvement opportunities Support administration, payroll, and controls
Provide HR application administration and process updates
Support payroll processes across Workday and ADP
Execute IT and Sarbanes Oxley (SOX) controls
Build and maintain the Workday intranet page with clear, engaging content
Support Workday release management activities Lead application and vendor management
Provide subject matter expertise across design, build, and run phases
Act as the primary contact for outsourced application support vendors
Ensure service levels are met and issues are escalated appropriately Strengthen governance and documentation
Mature IT documentation for clarity, consistency, and compliance
Review and approve IT governance and procedure documentation Build trusted partnerships
Meet regularly with HR stakeholders to gather feedback and identify improvement opportunities
Empower HR and business users through increased self service and best practices
Support end users and super users through guidance and training Projects and team leadership
Support HR application roadmap planning and delivery
Translate business requirements into functional and technical solutions
Address risks, issues, and decisions in a timely manner
Collaborate across teams and geographies to deliver a high quality user experience What You’ll Bring
Bachelor’s degree in Human Resources, Business, or Information Technology
Industry experience in Pharmaceuticals or Life Sciences
Experience with Windows, MS Office, Workday, ServiceNow, and SuccessFactors
5+ years of application management experience with strong HR systems exposure
Working knowledge of Workday modules including Core HCM, Recruiting, Advanced Compensation, Talent, and Absence Management preferred
3+ years coordinating outsourced application support providers
Experience with governance, business process improvement, system design, documentation, and testing
Experience supporting end users and creating training materials
Customer and results oriented mindset
Strong communication and collaboration skills
Effective problem solving and diagnostic abilities
Flexible, pragmatic approach to work
Fluency in English required WHY YOU’LL LOVE WORKING HERE At Indivior, the work you do matters. You will be trusted to own systems that support the employee experience and help HR teams do their best work. You will collaborate with mission driven colleagues who value integrity, accountability, and practical solutions. Physical Requirements This position is primarily office based and requires extended periods of working at a computer and participating in meetings, both virtual and in person. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. How We Invest In Our People Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes:
Competitive PTO plus company closure from December 24th- January 1st
401(k) and Profit-Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay
U.S. Employee Stock Purchase Plan- 15% Discount
Comprehensive Medical, Dental, Vision, Life and Disability coverage
Health, Dependent Care and Limited Purpose Flex Spending and HSA options
Adoption assistance
Tuition reimbursement
Concierge/personal assistance services
Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
Wellness programs as well as other discounts and perks OUR SHARED RESPONSIBILITY FOR ETHICAL CONDUCT Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behavior. Employee Obligations
Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure
Risk IQ: Know what policies apply to your role and function and adhere to them.
Speak Up: If you see something, say something. Manager Obligations
Have unquestionable ethics and integrity with the willingness to stand firm on these principles even under significant pressure
Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.
Model and reinforce a Speak Up culture on your team. EQUAL EMPLOYMENT OPPORTUNITY EOE/Minorities/Females/Vet/Disabled are encouraged to apply! The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined. The employee may perform other functions that may be assigned. Management retains the discretion to add or change the duties of this position at any time. Want to learn more? Connect with us at www.indivior.com or follow us at www.linkedin.com/company/Indivior. This role will be hybrid in Richmond, VA